Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 8089 reviews
(8,089 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the product's excellent suction power, ease of use, and lightweight design as major advantages. They frequently praise its great overall performance, effectiveness on carpets, powerful operation, and useful attachments, often highlighting its good value and low noise level. However, some customers have expressed minor concerns regarding the cord length and the product's overall size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the vacuum it is easy to use and works great!
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grabbed this vacuum on sale on Black Friday and it has not let me down! Owned a Black and Decker before- could not BELIEVE the amount of stuff this vacuum got out of my carpet that my Black and Decker was missing!! I am a Shark customer for LIFE!
I would recommend this to a friend- Pros mentioned:Carpet cleaning
Rated 4 out of 5 stars
It sucks (get it?)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a vacuum. It will get your floor clean. I'm a simple man.
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Nice suction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this cleaner it does what I expected it to do. Has great power and suction
I would recommend this to a friend - Cons mentioned:Cord length
Rated 4 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum and good price only wish it's electrical cord was longer.
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Powerful!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am impressed with this powerful little vacuum!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done, easy to carry, like the bag less feature.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very satisfied with this product. It cleans very well. No issues so far.
I would recommend this to a friend Rated 3 out of 5 stars
Dust bin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works fine but the dust bin mechanism stopped working after 2 months and I have to open it manually
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your experience. We know how frustrating it can be when a product works well at first but then develops issues like a malfunctioning dust bin mechanism. That’s certainly not the kind of experience we want for our customers, and we truly appreciate you bringing it to our attention. Please don’t hesitate to reach out to our Customer Support team at 1-855-427-5127 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET. We’d love the opportunity to help resolve this for you.
Kind regards,
Shark Clean
- Pros mentioned:Suction
Rated 4 out of 5 stars
Heavier than I thought it would be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good suction but heavy not lightweight like they lead you to believe.
I would recommend this to a friend Rated 4 out of 5 stars
Good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.friend bought one and I liked it so I bought one too. So far so good except the bottom canister door gasket came loose and expanded some after washing it out. I dried the gasket and it was still not wanting to go back into place but finally got it back in (bearly). I found No Replacement gaskets avalible anywhere. So be carefull and just use a wet cloth to wipe out canister
I would recommend this to a friendRated 3 out of 5 stars
cumbersome to operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found it very cumbersome to operate as compared to my previous shark cleaner. Also felt it noisy.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Ajay,
Thank you for taking the time to leave a review.
We're so sorry to hear that you are having some difficulties operating your Shark Navigator. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Only Slight Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we first used this vacuum, we noticed a couple flaws. 1. The vacuum gets very heavy and hard to move when you don't use the suction adjustment. 2. The vacuum wheels are too small. 3. The vacuum doesn't have a height adjustment. Other than that, this vacuum is a decent fit for any family.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I have ever had. I recommend this to anyone
I would recommend this to a friend Rated 5 out of 5 stars
Works great for husky owners
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the dyson vacuum but my dog destroyed it didn’t wanna spend the dyson Mo way again so I gave the shark a chance works just as good as dyson I was surprised when I grabbed at my carpet and there was no dog hair what so ever on ground
I would recommend this to a friendRated 4 out of 5 stars
Very satisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot beat this vacuum for the price. Great for our hardwood floors.
I would recommend this to a friend- Pros mentioned:Suction
Rated 4 out of 5 stars
Like the feel and the smooth movement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will definitely recommend the purchase of this to friends
I would recommend this to a friend - Cons mentioned:Size
Rated 4 out of 5 stars
Nice vacuum for small areas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum works great. The only thing I do not like is the canister size.
I would recommend this to a friend Rated 5 out of 5 stars
A Vacuum for the people!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some people might disagree with me on this, but this a vacuum you can trust. I like how it can sway right while leaning left. I voted I mean bought almost 4 years ago so it's term I mean time is almost up. Just a nice overall bipartisan Vacuum.
I would recommend this to a friendRated 4 out of 5 stars
great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a first time buyer of a vacuum. I like the attachment options.
I would recommend this to a friend