Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 8090 reviews
(8,090 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the product's excellent suction power, ease of use, and lightweight design as major advantages. They frequently praise its great overall performance, effectiveness on carpets, powerful operation, and useful attachments, often highlighting its good value and low noise level. However, some customers have expressed minor concerns regarding the cord length and the product's overall size.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Worst vacuum I ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is poorly designed - heavy and awkward to push around, can't get under furniture. On rugs it is a nightmare to push and frequently gets stuck. Then you have the dust cup that needs to be emptied every time and spreads dust around when you do, and filters to clean. Just a terrible piece of equipment. I used it once and returned it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there. Thank you for sharing your honest feedback. We’re sorry to hear the vacuum didn’t meet your expectations regarding weight, maneuverability, and dust cup design. Your experience is important to us. If you’d like recommendations for a lighter model or one with features better suited to your needs, our support team is happy to help. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean.
Rated 5 out of 5 stars
Great Vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok this vacuum is the greatest thing. Everybody in my home is vaccuming all the time lol. I love it.
I would recommend this to a friend- Pros mentioned:Suction
Rated 2 out of 5 stars
Too sucky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sucking power is 5 stars but it sucks so hard you can barely move the thing on carpet. If you use it on a rug it just sucks the rug off the floor. Very difficult to use
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Navigator. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Weight
Rated 3 out of 5 stars
Vacume review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacume does what it says it does. It is lightweight and easy to maneuver.
I would recommend this to a friend Rated 5 out of 5 stars
Good brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I bought this for my uncle and I’m writing this for the 25 points. BUT I do have the shark pro and haven’t had any problems
I would recommend this to a friendRated 4 out of 5 stars
A basic vacuum
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I assumed Shark products were all great quality. But this particular one is very basic. After a few month of using it, it didn’t seem to pick up dirt anymore.
No, I would not recommend this to a friendRated 4 out of 5 stars
Suction is great. Carpet fibers are lifted up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. We owned a dyson for 10 years, also a great vacuum and we were very pleased. The price is what prompted us to look at the shark. Sorry Dyson, please make your pricing more competive.
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum I have ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This shark is a beast, strong and powerful and I love the steering action...Great product for the price..this vacuum compares to 1,000 dollar vacuum cleaners..
I would recommend this to a friendRated 5 out of 5 stars
Very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Though it’s on the heavier side, this is a quality vacuum. Has many accessories & very convenient overall
I would recommend this to a friendRated 5 out of 5 stars
Best product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it when I used it. The sucksion powet is too strong.
I would recommend this to a friendRated 3 out of 5 stars
Not Like my other SHARK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this shark vacuum due to the attachment for cleaning mt stairs does not stay on and the roller sqeeks as i push it back and forth and I don’t have the box due to I wasn’t planning on it having problems so I had already recycled the box so I’m just dealing with it and and would not recommend or buy this model again and I’m glad it was on sale
No, I would not recommend this to a friendRated 5 out of 5 stars
Love my shark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Small capacity, but have used mine for several months with roommates, never had carpets and rugs stay as clean as they are now.
I would recommend this to a friend- Cons mentioned:Size
Rated 5 out of 5 stars
Small canister but excellent vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would purchase again. Small canister but great for price
I would recommend this to a friend Rated 5 out of 5 stars
Shark vacuum cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum for the money. It’s easy to turn with its swivel head. Small to get in those tough spaces.
I would recommend this to a friendRated 5 out of 5 stars
amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT REALLY PICKS UP DIRT REALLY WELL. I LOVE IT AFTER MY DYSON DIED I DIDN'T WANT TO SPEND SO MUCH MONEY AND THIS WAS A WELL PICKED PRODUCT.
I would recommend this to a friendRated 5 out of 5 stars
Love Shark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like our Shark vacuums. We made the switch from a different brand and couldn't be happier!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum wish I bought it sooner. Love that it has the carpet then you can turn off the wheel for floors
I would recommend this to a friendRated 5 out of 5 stars
Nice value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wet and dry vacuum for the price. Picks up everything from the carpet to the hardwood floors
I would recommend this to a friendRated 3 out of 5 stars
Unable to vacuum my living room due to thickness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work on all carpet thicknesses. Cannot vacuum my living room 8x10 rug as higher grade carpet. I love it for the rest of my house though.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Christine,
Thank you for taking the time to leave a review.
We are sorry to hear that your Shark Navigator is not working correctly on your area rug. We will do our best to help. We recommend you to use bare-floor setting when using it on your carpet. If the issue persists, please contact our team at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Gets the job done!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has been reliable and does everything a norma user could want. Highly recommend!
I would recommend this to a friend









