Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7905 reviews
(7,905 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great for pets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum for my German Shepard that leaves hair everywhere on my hardwood floors!
I would recommend this to a friendRated 5 out of 5 stars
Better than a dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't know I was buying a nice vacuum. I had a different type before but this one is a better buy.
I would recommend this to a friendRated 5 out of 5 stars
LOVE LOVE LOVE !!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE HOW I CAN USE IT ON MY KITCHEN FLOORS AND LIVING ROOM CARPET!
I would recommend this to a friendRated 5 out of 5 stars
Nice Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a Christmas present for my mom. She loves it and has had no issues.
I would recommend this to a friendRated 5 out of 5 stars
great for dog hair!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far excellent including for lots of dog hair cleanup
I would recommend this to a friendRated 4 out of 5 stars
Allergen reducer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So excited that it's an allergen reducer, tremendously helps my asthma and allergies, and the sales guy was so honest and helpful
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth, actually picks up trash unlike those other high priced vacumms.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, haven’t had any issues with it at all
I would recommend this to a friendRated 5 out of 5 stars
Great vaccum cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product .. recommend to buy this .. never had bad experience.. so good
I would recommend this to a friendRated 1 out of 5 stars
Doesn’work at all
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought based on reviews here. Didnt need it for a while, when I tried to use it on medium pile carpet the entire head cannot be pushed forward because the brush spins for a moment then stops. Bogs down in the carpet and cannot be restarted without turning off and back on. Pure trash, useless. Waited too long to return plus I had thrown away all packaging anyway. Feel ripped off and I’m furious about that. We spend a LOT of money at Best Buy and this was 100% money down the drain. Definitely won’t buy Shark brand again!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
We’re sorry to hear that your Shark Navigator Lift-Away Deluxe Upright Vacuum isn’t performing as expected on your medium-pile carpet. That’s not the experience we want for our customers, and we understand how frustrating it must be, especially since it’s past the return window.
The brush roll stopping could be caused by high suction on thicker carpets. Adjusting the suction control slider or ensuring the brush roll is free of debris might help improve performance. If the vacuum is still bogging down and shutting off, we’d love to troubleshoot further or discuss warranty options.
Please reach out to us at 1-855-427-5127, and we’ll do our best to assist you. We value your feedback and would love the opportunity to make this right.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Good vaccuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this vacuum and use it regularly. The filters work well and catch a lot of crud. I wish it would have better edge suction.
I would recommend this to a friendRated 1 out of 5 stars
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. It does not vacuum on area rugs even after releasing suction. This was not communicated in the description when purchasing this product. Very disappointed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Joy,
Thank you for your feedback. We’re disappointed to hear about your experience with your NV360 Shark Navigator Lift-Away Deluxe Upright Vacuum, especially regarding its performance on area rugs. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. If you have any questions or need assistance, please call our Shark Support Team at 1-855-427-5127, available Mon–Fri 9 a.m.–9 p.m. ET | Sat 9 a.m.–6 p.m. ET.
Best Regards,
Shark Clean
Rated 5 out of 5 stars
vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum at a great price! Thank you Best Buy!
I would recommend this to a friendRated 4 out of 5 stars
Great movement design and vacuuming power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great movement design Good vacuuming power for carpet, less so on hardwood (probably because it doesn't have a height adjustment?) Doing the job
I would recommend this to a friendRated 4 out of 5 stars
Versatile Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum comes with a lot of features that I dare say...make vacuuming fun! Many uses with all the attachments. You won't be disappointed!
I would recommend this to a friendRated 4 out of 5 stars
Good secondary vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t really work as described. Were some issues as far as clogging. Maybe our fault maybe not. Had more issues than others
No, I would not recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power is great, pick up and cleans real fast. Love the Shark vacuum.
I would recommend this to a friendRated 5 out of 5 stars
Very strong. Highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum cleaner is excellent for floors AND rugs!!
I would recommend this to a friendRated 5 out of 5 stars
Love my Shark
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best vacuums I have had. I love my shark.
I would recommend this to a friendRated 4 out of 5 stars
Suction is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.much better than the 2 previous Dyson vacuums that were over twice the price of the Shark and the Shark is twice as good a product!
I would recommend this to a friend