Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7915 reviews
(7,915 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum at a great price! Thank you Best Buy!
I would recommend this to a friendRated 4 out of 5 stars
Good secondary vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t really work as described. Were some issues as far as clogging. Maybe our fault maybe not. Had more issues than others
No, I would not recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power is great, pick up and cleans real fast. Love the Shark vacuum.
I would recommend this to a friendRated 5 out of 5 stars
Very strong. Highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum cleaner is excellent for floors AND rugs!!
I would recommend this to a friendRated 4 out of 5 stars
Suction is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.much better than the 2 previous Dyson vacuums that were over twice the price of the Shark and the Shark is twice as good a product!
I would recommend this to a friendRated 5 out of 5 stars
Love my Shark
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best vacuums I have had. I love my shark.
I would recommend this to a friendRated 5 out of 5 stars
easy to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best purchase that I have ever had. thank you, the in store service was excellent.
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best decision l could have when shopping for 1 of these
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it :)) ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can only say that this is the most awesome vacuum I have ever owned. Well worth the price.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried others but found nothing macthed this one live the small vac works good
I would recommend this to a friendRated 4 out of 5 stars
Great, powerful, lightweight way to clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had heavier machines that simply did not work well any more, not manuverable, lots of noise with no action. This one replaced two.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this vaccum is amazing! Wish it had more attachments!
I would recommend this to a friendRated 5 out of 5 stars
good for dog hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm always very satisfied with all my purchases, thank you.
I would recommend this to a friendRated 4 out of 5 stars
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on Black Friday. Have not used except for trying it in the store. Seems like a good product but the promo price was very good.
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does an awesome job, I have a cat and dog, it gets all their hair. Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
great item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and well worth the price, a must have for anyone
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to help with dog hair. It works good for that. Lift away feature is nice for stairs and furniture.
I would recommend this to a friendRated 5 out of 5 stars
Shark vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this product and it was highly recommended. I’m anxious to use it
I would recommend this to a friendRated 1 out of 5 stars
Doesn’work at all
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought based on reviews here. Didnt need it for a while, when I tried to use it on medium pile carpet the entire head cannot be pushed forward because the brush spins for a moment then stops. Bogs down in the carpet and cannot be restarted without turning off and back on. Pure trash, useless. Waited too long to return plus I had thrown away all packaging anyway. Feel ripped off and I’m furious about that. We spend a LOT of money at Best Buy and this was 100% money down the drain. Definitely won’t buy Shark brand again!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
We’re sorry to hear that your Shark Navigator Lift-Away Deluxe Upright Vacuum isn’t performing as expected on your medium-pile carpet. That’s not the experience we want for our customers, and we understand how frustrating it must be, especially since it’s past the return window.
The brush roll stopping could be caused by high suction on thicker carpets. Adjusting the suction control slider or ensuring the brush roll is free of debris might help improve performance. If the vacuum is still bogging down and shutting off, we’d love to troubleshoot further or discuss warranty options.
Please reach out to us at 1-855-427-5127, and we’ll do our best to assist you. We value your feedback and would love the opportunity to make this right.
Kind regards,
Shark Clean









