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Customer Ratings & Reviews

$129.99
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Comp. Value: $199.99

Customer reviews

Rating 4.6 out of 5 stars with 7905 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 7,905 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing suction...great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Shark vacuum, intended for use upstairs. It has several desirable features missing from my first Shark that's kept downstairs. First, this Shark model includes the flat under-refrigerator cleaning attachment wand--a very desirable feature. Second, the accessory attachments nicely fit on the vacuum rod just below the handle. My earlier Shark didn't have that feature. The suction on this vacuum is amazing and the sealing that keeps allergens inside the vacuum collection area is very good. There's nothing that blows out in the exhaust except clean warm air. In my opinion, this deluxe model is definitely worth it and a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    excellent suction, easy to move around

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with a Black Friday deal. Suction is great. It is very well built. Comes with the liftaway function, although the engine and the dirt compartments together weighs like a ton according to my wife. Having said that, she says it is very convenient for cleaning the carpeted stairs. I wondered why it was called 'Navigator' until i switched on the brush part. Brush is motorized and drives itself forward. So pushing is not an issue. Also it tilts sideways, which is quite convenient. Only down side: It could be made lighter...

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    5 stars- Excellent vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Shark vacuum! It does an amazing job cleaning both my carpet and hard floors—everything looks spotless after just one pass. It’s super smooth to maneuver and surprisingly lightweight, which makes cleaning feel effortless. Whether I’m tackling a quick mess or doing a full deep clean, this vacuum never disappoints. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Shark does it well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I just finished using it for our whole first floor.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    VERY GOOD VACUUM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picks up dirt on carpet and on hardwood floors- better than my dyson!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Best vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my favorite vacuum I've ever purchased hands down! It works great with dog hair and the attachments are super helpful. It's easy to use and light to carry. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Easy to use out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use out of the box. The shark navigator is easy to use easy to keep clean and is very light. It’s easy to use on stairs and in small places. I had bought one of these for each of my homes and it is the only vacuum cleaner that I have used for the last five years. Good job shark. If somebody read purchases it’s easy to use on stairs and in small places. I had bought one of these for each of my homes and it is the only vacuum cleaner that I have used for the last five years. Good job shark. If somebody Purchases a product more than once you know you’ve done something special.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Pretty Good Shark!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and Portable, very good suction and build quality. Compact we can keep it in the closet very neat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this vacuum for nearly a year now and it continues to be an outstanding buy. We wanted a vacuum with a higher level of filtration and power than what we had and this has proven to be the case. Even carpet that was thought to be "clean" will produce a lot of dust and dirt in the clear receiving canister. Vacuum has also proven to be maneuverable and versatile, due to the attached hose system and being able to turn the roller brush in the base on and off (so you have suction only if you use on non-carpet surfaces).

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 1 out of 5 stars

    Broke after 3 weeks. NO RETURNS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction was good for 3 weeks. After 3 weeks, the vacuum broke. I called best buy to see if I can return it and they said no. They said their return policy is 15 days. Then they told me to call the company and they also said they won't accept it as a return. It only worked well for 3 weeks! That's it. Make sure you don't buy this vacuum. If you do buy a vacuum, make sure you buy it from a place that has a longer, more reasonable and understanding return policy. Definitely will not be buying electronics from Best buy again.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,
      Thank you for your feedback on the NV360. We understand how discouraging it can feel when a unit stops performing the way it should after such a short time, especially when you’ve already tried working through return options. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. If you’d like help getting the suction issue resolved, please give our support team a call at 1‑855‑427‑5127, Monday–Friday 9 a.m.–9 p.m. ET | Saturday 9 a.m.–6 p.m. ET. They’ll be happy to assist.
      Best Regards,
      Shark Clean

  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly pleased with this vacuum, it has alot of sucking power, its light, quiet & maneuverable. And for the price it can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this vacuum! It easily picks up pet hair without leaving any behind. I also love the fact that it's very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Love this Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on staff recommendation at Best Buy. One of the best purchases I made. Lightweight, powerful, easy to clean. Definitely recommend. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    This vacuum does not suck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works great. Exactly what we were looking for at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything expected a vacume to do... especially at the price point

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Shark power

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy to assemble the vacuum is a lightweight workhorse was impressed with its suction power and move ability

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Value for Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as marketed. The best part is the ease of use. The suction power is so intense - was surprised to see the amount of dirt is sucks up! Also not that very noisy. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction, Weight

    Rated 5 out of 5 stars

    I Love this Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, excellent suction. Works well on carpet and bare floors. I have two dogs and it does a great job of cleaning up their fur. It's lightweight but sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Out with the old in with the new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum - we replaced our old one with this newer model and it works great and works like it should. We've come to like Shark products as they are reliable and consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    This is our second one and we really like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this particular model on sale the first time six months ago; we chose it because of the extra attachments that came with it. We really like it and have now purchased a second on for our upstairs. It is very light weight, picks up well and is easy to use. We purchased new carpet in one room and the suction works so well, we could not move the vacuum across the new carpet without reducing the suction using the dial on the top of the handle. The only thing different we would do, if the cost was cheaper, we would have purchased the power lift away model to handle the stairs and under furniture; otherwise we are really very happy with our decision.

    I would recommend this to a friend