Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7903 reviews
(7,903 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not Streamlined
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well, but is cumbersome to manipulate due to large pod and heaviness.
No, I would not recommend this to a friendRated 2 out of 5 stars
Eh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just not happy with this. Suction decrease quickly, the top handle ended up loose. This thing is just a mess. Luckily I put the protection plan on it which Best Buy makes it soooo easy to cash in. I literally walked into the store with my vacuum (no box, no receipt, nothing) and they hand me a gift card for what I paid for the vacuum.
No, I would not recommend this to a friendRated 1 out of 5 stars
I just used it for almost 4 months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the shark vacuum last black friday for some reason today when I used it suddenly shot down and it didn't work anymore grrr. I didn't even touch anything I just turn and it works for 3 mins and suddenly it shot down grrr.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Charyl,
Thank you for taking the time to leave this review.
We're so sorry to hear that your Shark Navigator stopped working. While we will absolutely share your feedback with the relevant teams for consideration on future products, we would like to make sure your product is working as it should. Please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just out find it doesn’t alwAys work great sometimes have real good suction then other times none I don’t get it
No, I would not recommend this to a friendRated 3 out of 5 stars
Very hard to push but does good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to push I had the other shark model first and it was awesome this one not as good would recommend the next step up from this's
I would recommend this to a friendRated 2 out of 5 stars
It was great, while it worked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this vacuum cleaner a few weeks ago. It worked wonderfully, the first three times I used it. I wanted to vacuum yesterday, and the spinning brush didn't work and there was no suction. I rinsed and dried the filter, and checked for obstructions. No luck. My son-in-law will be checking it tonight; if he can't find the issue, I am returning it. I had high hopes for this machine, but ended up disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as expected ..bulky and heavy and hard to use on the stairs ..I want to exchange it with something more lightweight
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Evan,
Thank you for taking the time to share your experience with the Shark Navigator Lift-Away Deluxe Upright Vacuum. We’re sorry to hear that the vacuum felt too bulky and difficult to use on stairs. We understand how important maneuverability and weight can be, especially for tasks like stair cleaning.
If you're looking for a more lightweight model, we’d be happy to help you find one that better suits your needs. Please feel free to contact our Customer Support team at 1-855-427-5127, and we can assist with recommendations and any additional guidance you may need.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Too hard to push on higher pile carpet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this would be a good vacuum for me. However not only is it hard to push on a pile carpet, it is also much more difficult to empty. The system to get the canister open is OK but it is so cloudy from the dirt that you have to "try" and clean it out after each emptying of it! Rather have vacuum bags to receive the dirt.
No, I would not recommend this to a friend- Pros mentioned:Carpet cleaning
Rated 4 out of 5 stars
Works great for all around areas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for all areas on carpets, rugs, stairs, even hardwood floors!
I would recommend this to a friend Rated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for 2 weeks and the "lifetime" belt broke. found one online but still not the workmanship I expected
No, I would not recommend this to a friendRated 3 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had opportunity to use yet. Bought for my daughter who is in college.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
Great value Shark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One month in and so far so good. Great value for an entry level Shark.
I would recommend this to a friend Rated 3 out of 5 stars
Not the best shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the navigator before which is a much better vacuum but this one is fine
No, I would not recommend this to a friendRated 3 out of 5 stars
Hard to push on the carpet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very powerful vacuum. But one thing I don't like is it's so hard to push on the carpet. I get sweaty after vacuum.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum. It’s powerful and the filter and bin are easy to clean.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy having this new vacuum cleaner. I will keep updating
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It vacuums very good but the dusts are leaking out from the tubes.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good first vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum was good for the price, but not the best if you have pets that shed.
I would recommend this to a friendRated 3 out of 5 stars
Doesn’t work well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up animal hair on hardwood floors but doesn’t pickup heavier dirt from hard wood.
No, I would not recommend this to a friendRated 4 out of 5 stars
Not fancy but good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 dogs. It isn't a $500 Dyson, but it handles our living room well enough. We don't have wall to wall carpets throughout our house like some people do, so I can't say if it will die from over use, but it works for us. It isn't difficult to clean and the filters are washable, which is something I love. I hate buying filters for stuff.
I would recommend this to a friend