Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 8090 reviews
(8,090 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the product's excellent suction power, ease of use, and lightweight design as major advantages. They frequently praise its great overall performance, effectiveness on carpets, powerful operation, and useful attachments, often highlighting its good value and low noise level. However, some customers have expressed minor concerns regarding the cord length and the product's overall size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first purchase of a vacuum Shark Navigator and I am very happy because it sucks perfect my carpet and the wood floor. It was a good buy
I would recommend this to a friend Rated 4 out of 5 stars
So far, so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working well so far! Haven't had much time to use it yet.
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum cleaner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works really well and picks up pet hair with ease.
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum plus it comes with a bunch of attachments.
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Of the many bonuses the ease of storage is great..
I would recommend this to a friend- Pros mentioned:Suction
Rated 2 out of 5 stars
shark navigator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The suction is terrific, It is so hard to push on the carpet we have tried everything.
No, I would not recommend this to a friend - Pros mentioned:Suction
Rated 3 out of 5 stars
Maybe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very strong but it is really hard to handle it. For petite people like me it is very heavy and it hurts my wrist every time i want to use it. Also it won't go under furniture to clean. So you need to move all things around.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great for pet hair!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is that I can not get under my furniture.
I would recommend this to a friendRated 3 out of 5 stars
Its a good vacuum for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like Shark vacuums, I purchased this for my 83 old mother. She finds some of the control difficult. They are in strange places. I own the Shark - Rotator Professional Lift-Away, it is much better to work with. Also it is more expensive, guess that's why.
I would recommend this to a friendRated 2 out of 5 stars
Not for tile floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but don’t do it well I guess you pay for what you get. It’s don’t do well on tile floors
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
Based on the performance you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Nice vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Little too noisy. Drives my dog crazy.
I would recommend this to a friendRated 4 out of 5 stars
Good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good vacuum for the price. Great sweeper.
I would recommend this to a friendRated 4 out of 5 stars
good suction and maneuverability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey for what it does, but gets the job done
I would recommend this to a friendRated 4 out of 5 stars
great price for a quality vacuum.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has been the best one i've ever owned!
I would recommend this to a friendRated 2 out of 5 stars
Flimsy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took this vacuum back as it is super easy to topple over.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Mags,
Thank you for taking the time to review the Shark Navigator Lift-Away Deluxe Upright Vacuum. We’re sorry to hear the vacuum didn’t meet your expectations in terms of stability. That’s definitely not the kind of experience we want our customers to have. We appreciate your feedback and will be sure to pass it along to our product team for review.
Kind Regards,
Shark Clean.
Rated 4 out of 5 stars
Great vacuum for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend this vacuum for pet owners.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Powerful, easy-to-use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to push on bare floors and carpet. I like the way it breaks down to use different parts
I would recommend this to a friend - Pros mentioned:Weight
Rated 2 out of 5 stars
attachments are clumsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum itself is light weight, which I like, however the attachments don't fit onto the unit. Big disappointment. I needed a vaccum and picked based on price point. Won't do that again.
No, I would not recommend this to a friend - Pros mentioned:WeightCons mentioned:Cord length
Rated 4 out of 5 stars
Old school vacuum got whooped
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here is a perspective from a person who was using a typical upright vacuum. * Had a 7-10 year old traditional- style Eureka Boss hepa upright -- wow what an austounding difference between the lift-away deluxe and the Boss in so many ways. Should have bought one of these new highly-rated new style vacuums sooner. * I'll leave it to others to debate if Shark is the reason this is so much better than my traditional upright -- I tend to think there are likely winners in other brands as well and that the glowing reviews are a culmination of multiple attributes, not just the brand. * The smaller brush area and light weight are really nice -- they make this vacuum great for both carpet and hard floors. Easy to maneuver. * I chose this model because of all the attachments -- don't underestimate included attachments when you buy your vacuum. * These new styles are basically transformers -- I thought it was hype, but it really is so much easier to vacuum steps, floors, vents, baseboard, ceiling fans, etc. * Given more time and possibly a bigger budget I would try to find one with a long-reach hose without the handle in the middle like this model has. While the handle is convenient at times, the handle outs about a 90 degree angle into play making it awkward at times with attachments. * Another design improvement needed is the attachment holder on the long reach assembly makes it inconvenient to get between tight spaces with banging things or trying to twist the attachments into some new position. * The fill line on the plastic container should be much more obvious. Yes, it is only about 1/3 of the way up, but the first few times we used it we never noticed where it was and had a little too much dirt in it. * Would like to see longer bristles on the brush attachment. * There is no "stop" on the hinge when you lower the handle. Let me explain. On the old vacuum I could lower the handle and at some point the beater bar would pivot off the floor breaking the suction. This vacuum (and maybe all these new styles) simply keep lowering and the beater part stays on the floor and sucking away. Maybe this is handy for getting under a few things, but it does me no good when vacuuming a throw rug and it starts to get sucked into the vacuum :) In conclusion the 90 degree bend in the extension hose is the biggest pain in the butt, however the vacuum still does a great job and it came with a lot of attachments so it deserves 4 stars and a recommendation in my opinion.
I would recommend this to a friend Rated 3 out of 5 stars
Shark-Navigator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does well with cleaning. But is not easy to push and pull on carpet.
I would recommend this to a friend









