Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7905 reviews
(7,905 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction, Weight
Rated 5 out of 5 stars
Best vacuum ever!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be more pleased with this vacuum. We have a 2 bedroom apartment and have only lived here a few months, so I didn’t think there would be much dust when I vacuumed, but the Shark really gets everything from deep down in your carpet! The canister was nearly full after I vacuumed the apartment. It’s relatively light and easy to maneuver. The head swivels to reach every crevice, and you can adjust the suction by twisting the gage at the top- which is a nice additional feature. The assembly was very easy- every part is labeled which makes it fool proof. Took me less than 5 minutes to assemble it. I have yet to try this vacuum as a detachment, but so far I am VERY impressed. The suction on this vacuum is incredible! PS: there are SO many Shark options to choose from; we landed on this model because of the extra attachments- there is a long flat attachment that you can even get under your fridge with. There is an attachment for upholstery/pet hair, etc. I noticed it is larger lengthwise than the attachments on the other models, which will cover more area to clean with. And also that the canister detaches, so it’s easy to vacuum small spaces like stairs or your couch. The representative at Best Buy said this model has been the number one seller among all of the Shark models. And now I can see why. It’s fantastic. Get one! It’s worth every penny!
I would recommend this to a friend Rated 2 out of 5 stars
Powerful. Hard to maneuver.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum worked great, however it was too powerful for my carpet. It also was hard to maneuver. I had it return it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Switch broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum-my second one to purchase, however had t less than a year and he switch to power on will not work for the brushes...unless hold it down aggressively.
I would recommend this to a friendRated 2 out of 5 stars
Way to clunky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this thinking that it was going to be lightweight, I was completely wrong. It is really bulky and not easy to move around. I will be returning to the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite high reviews for this vacuum, it did not last very long. When used for the first time on a large carpet floor, it struggled with suction. It was soon returned.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .We would like to thank you for sharing your review. We are sorry to hear that the vacuum you purchased did not working as expected. We are always looking for ways to improve our products. If you have any other questions or concerns, our product specialists are available at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET
Rated 1 out of 5 stars
Shark Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's tough to push on the carpet. The roller squeals loudly. This vacuum doesn't have much suction at all.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Navigator Lift-Away Deluxe Upright Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
- Pros mentioned:Suction
Rated 1 out of 5 stars
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does everything as advertised. It's the first time I've bought something other than a Hoover and I have no regrets.
I would recommend this to a friend Rated 1 out of 5 stars
Very bad choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My friend reocommended me this vacuum cleaner. I have been using it for 5 months. After 3 months it stopped working for hours and then the suction power was very weak. Fortunately I have a Geek squad guarantee I returned it today. I have bought a Dyson instead I hope this time it will last for years.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just a year and this product is dead already Heats up and shuts down itself.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your vacuum is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor It vacuumed carpet but low carpet only Does not do high pile I’m sad that I can’t return it
No, I would not recommend this to a friendRated 2 out of 5 stars
Gave away after using twice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to push, hard to maneuver. Did not like. Made vacuuming more of a chore. Gave away after I used it twice. Would have taken back, but had already destroyed box.
No, I would not recommend this to a friendRated 4 out of 5 stars
Does the job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a bit smaller that I thought from the pictures.
I would recommend this to a friend- Cons mentioned:Cord length
Rated 1 out of 5 stars
Lots of suction for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have gotten a vacuum with a retractable cord. This is not good for stairs.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We would like to thank you for your review regarding the Shark Navigator® Lift-Away® Bagless Upright Vacuum. We are always looking for ways to improve our products. When is comes to vacuuming stairs, we would like to inform you that this vacuum allows you to disconnect the main body of the vacuum from the floor nozzle to easily carry it up and down stairs. When vacuuming the stairs, we recommend connecting the pet power brush to the handle.
Should you have any other questions regard your Shark®, our product specialists are available at 877-581-7375, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
The Customer Support Team
- Cons mentioned:Cord length
Rated 1 out of 5 stars
did not like I returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was had a short cord and I had to move the plug several times in one room
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .We would like to thank you for sharing your review. We are sorry to hear that you found the cord too short on the vacuum you purchased. We are always looking for ways to improve our products. If you have any other questions or concerns, our product specialists are available at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET
- Cons mentioned:Size
Rated 1 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small for the price I paid. Have to go over same spot twice!
No, I would not recommend this to a friend Rated 1 out of 5 stars
Listed attachments not included
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item does not come with the 5 listed attachments as per the description. Only comes with two, 1 short crevice and the curtain attachment. Returned to the store since we were looking for the spin brush attachment specifically for the stairs. Please update the item description online for it is not correct as per your sales department.
No, I would not recommend this to a friendRated 4 out of 5 stars
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like for the most part sometime it does not have suction not sure why i have to play with it for a white to get it to work
I would recommend this to a friendRated 1 out of 5 stars
This vacuum sucks (and not in a good way)!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has almost been 2 months. The vacuum gets used about once a week, and the motor just does. Don’t recommend!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
It’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this vacuum a little over a month ago and it’s making little noises as if it’ll present problem in the near future.
No, I would not recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Size
Rated 5 out of 5 stars
Good vacuum for a good price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! I love how it has the option not to have the rotating brush. We have rugs that require not using the rotating brush so this was really nice. It picks up things so much better compared to our old vacuum. A little tricky to figure out the wand, but not too bad. Overall a nice vacuum for a good price point. And we have a lab/golden that sheds so much, it picks up that hair well. The only thing is that it would be nice if it were a little wider, but being narrow is nice to get into small spaces.
I would recommend this to a friend









