Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7905 reviews
(7,905 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Wife loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this shark vacuum cleaner for my wife she loves it I have not heard any complaints it replaced the Hoover
I would recommend this to a friendRated 1 out of 5 stars
Quickly broke
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used this vacuum less than 10 time when the roller brush stopped rotating. Seems to be a problem with the motor. We had a hand held shark vacuum with a similar problem.
No, I would not recommend this to a friend- Cons mentioned:Size
Rated 1 out of 5 stars
Not what I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small and narrow. It would be good for an apartment.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not for homes with pets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used Shark vacuums. Very disappointed with this model. It's more like an electric broom
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Vacuum I ever purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this vacuum as an upgrade after owning a previous shark product. However, this vacuum does not work on rugs or a slightly hire pile carpet. Once hitting rugs and the higher pile carpet it immediately loses suction, and is like pushing a ton of bricks.
No, I would not recommend this to a friend- Pros mentioned:Performance, Suction, Weight
Rated 5 out of 5 stars
All the hype is true.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After several views of an info-commercial. Reading several reviews, which appeared to be paid for, I bought this vacuum. Of all the words in the English language, WOW is the word that fits. This thing is light, in weight. It's color is meaningless. It really doesn't loose suction. From table salt, flour, sand, dust; it still picks up the usual stones, coins and paper clips. Before I retired my previous bag equipped, I vacuumed the living room carpet, then used the Shark and more dirt was drawn out. Fast-forward to present day: the Shark has been cleaned. The dust in the filters was removed. The foam filters were washed. The Shark works as good as the the first day. I am impressed.
I would recommend this to a friend Rated 2 out of 5 stars
Complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've hardly used it and the brush doesn't spin already. I couldn't even open with a simple screwdriver.
No, I would not recommend this to a friendRated 2 out of 5 stars
Shark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Vacuum does not pic-up items very well at all. I was very disappointed in my Purchase.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We are very sorry to hear that you are experiencing an issue with the suction on your Shark Navigator® Lift-Away® Bagless Upright Vacuum. We are happy to assist you with this. Please share your contact information, and a brief description of the issue, with us via [email protected].
We look forward to hearing from you.
The Customer Support Team
Rated 2 out of 5 stars
Motor died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only used this a few time then motor seized up. This may work better in a house without pet hair
No, I would not recommend this to a friendRated 2 out of 5 stars
Ver Small Tank
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would be ok for a small apartment but no a house. The tank is really small.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .We would like to thank you for sharing your review. We are sorry to hear that you are finding the dust cup small on this unit. We are always looking for ways to improve our products. If you have any other questions or concerns, our product specialists are available at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET
Rated 1 out of 5 stars
Shark Vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on Sept. 16th 2019 now not returnable Oct. 23 2019 beater bar broke what a piece of garbage.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We are terribly sorry to hear that you are experiencing an issue with the brushroll on your Shark Navigator® Lift-Away® Bagless Upright Vacuum. We are happy to help you with this. Please share your contact information with us, as well as a brief description of the issue, via [email protected].
Looking forward to hearing from you.
The Customer Support Team
Rated 5 out of 5 stars
Very strong sweeper.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and the swivel ball is like power steering.
I would recommend this to a friendRated 1 out of 5 stars
Sucks!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks!!! I bought this vac a on 6/14 and now I have to take it back because it doesn't suck!!? (Pun intended) never buying this brand again.
No, I would not recommend this to a friendRated 5 out of 5 stars
Cleans good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans so well and picks up all the dirt. My favorite
I would recommend this to a friendRated 1 out of 5 stars
Not the bes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t love it. It really doesn’t work for carpet.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your NV360 did not work on your carpet. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Horrible vacuum.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This shark vacuum is the worst I've ever purchased. When operating, a powerful flow of hot air comes out of the hepa filer located in the front lower area of the unit. Hot air is so intense that it heats up the room that's being vacuumed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awkward
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy and awkward. Too heavy and awkward, too heavy.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
requires too much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seems as though it can clean but cleaning the bin is too much all the dirt gets everywhere
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap product,brush roll broke after 1 use, suction is not the best, I purchased other shark vacuums in the past and this one was not at all the same quality.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t get it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible is to heavy and very loud plus is not strong for wood floor
No, I would not recommend this to a friend