Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7905 reviews
(7,905 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Get another one
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to exchange this every year or every other year. It stops functioning.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year exactly it broke down. I was hoping to have it longer than that.
No, I would not recommend this to a friendRated 1 out of 5 stars
No doesn't work good for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife does not like it. Does not have an adjuster like it doesn't clean the floor good, No light on it either. She just does not like the performance of the vacuum.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly this vacuum didn't pick up the dog hair or much else. Looks nice but not functional.Returned it for one that works well. Don't waste your money on this one.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Suction, Weight
Rated 5 out of 5 stars
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the best vacuum I've owned. It has great suction, I noticed an immediate difference in the amount of dirt it picked up. The width was smaller than I expected but it turns on a dime and it's really light so you really are able to get more done. The container seems a bit small if you have hairy dogs, but both the top and bottom open for easy cleaning. The biggest advantage is being able to remove the entire unit from the base making cleaning the stairs a breeze. I have two German Shepherds, one Lab and lots of carpets. I am more than satisfied with this vacuum as a pet cleaner. Great price!
I would recommend this to a friend Rated 1 out of 5 stars
Worst
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made from the time we got it. 2 months old and the hose fell apart and now the clips that hold the handle on broke off. Had shark professional and loved it so stuck with shark.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Suction, Weight
Rated 5 out of 5 stars
Great vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want something that sucks? This is for you! This vacuum is amazing. It’s easy to use, not too heavy. I have one for every level of the house.
I would recommend this to a friend Rated 1 out of 5 stars
Not a happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks ago the brushes stopped working. Haven’t been able to get anyone on the phone for repairs. Not happy
No, I would not recommend this to a friendRated 1 out of 5 stars
Vacuum cleaner that’s a bit heavy unfortunately
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s heavy machine and cleaning is not so easy :/ regretting this purchase
I would recommend this to a friend- Pros mentioned:Suction
Rated 2 out of 5 stars
Good Vacum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacum was awesome when I first purchased it. Having issues with suction after 6 months. Will be sending it in for warranty replacement.
No, I would not recommend this to a friend Rated 1 out of 5 stars
it broke!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked and then stopped holding a suction --- so essentially it sucked in another way
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .We are very sorry to hear that your vacuum is not working as intended. We are happy to help you with this. Could you please share your contact information, as well as a brief description of the issue, with us via [email protected]?
Rated 1 out of 5 stars
I returned it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After two uses the brush bar quit working. I am not happy with shark products.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Suction, Weight
Rated 5 out of 5 stars
Top Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I've ever owned. Powerful suction, runs super quiet, can convert to a hand-held carry unit for hard to reach areas. Lightweight and the pivoting head makes cleaning your floors easy as pie.
I would recommend this to a friend Rated 1 out of 5 stars
Very difficult
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to push and vacuum for a senior citizen
No, I would not recommend this to a friendRated 1 out of 5 stars
horrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy this one shark should be shame of themselves for ever putting this on the market sucktioni is horrible. no light at allll the lift away ios a joke
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We would like to thank you for your review of the Shark Navigator® Lift-Away® Bagless Upright Vacuum. We are sorry to hear that you are experiencing an issue with the suction. We are happy to assist you with this. We would also like to learn more about your concerns with the lift-away feature. Please share your contact information, and a brief description of the issue, with us via [email protected].
We look forward to hearing from you.
The Customer Support Team
- Pros mentioned:Ease of use, Suction, Weight
Rated 5 out of 5 stars
Exceeded expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this vacuum. I used it as soon as I got home. Most of the reviews I read mentioned that it has great suction so I wasn't surprised when vacuuming my floor. What surprised me was that the suction was just as good when using the accessories. I have 2 dogs and 3 cats that shed and can put a vacuum to the test. This vacuum did amazing. It is light weight, easy to use, gets under furniture easily, and gets dirt/hair up without a problem.
I would recommend this to a friend Rated 1 out of 5 stars
junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality vacuum cleaner. My 20 year old vacuum is much better quality than this one. I waited too long to return it so I will trash it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad product, not easy to use and is heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not easy to use and is heavy. It shows in the pictures that it is simple but in fact not.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum lasted 7 months. I’m very dissatisfied.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible on carpet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Return next day, vacuum would say it was jammed when it went from wood floor to rug. Switched options on vacuum and still could not navigate on the carpet.
No, I would not recommend this to a friend