Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 8090 reviews
(8,090 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the product's excellent suction power, ease of use, and lightweight design as major advantages. They frequently praise its great overall performance, effectiveness on carpets, powerful operation, and useful attachments, often highlighting its good value and low noise level. However, some customers have expressed minor concerns regarding the cord length and the product's overall size.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not a good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is heavy, the cleaning quality is horrible, and hard to navigate,
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Matthew,
Thank you for sharing your feedback. We understand how important ease of use and cleaning performance are, and we’re sorry to hear this model felt heavy, hard to navigate, and didn’t deliver the cleaning quality you expected. Your input is very valuable and helps us improve future designs. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for 2 weeks and the "lifetime" belt broke. found one online but still not the workmanship I expected
No, I would not recommend this to a friendRated 2 out of 5 stars
Too hard to push on higher pile carpet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this would be a good vacuum for me. However not only is it hard to push on a pile carpet, it is also much more difficult to empty. The system to get the canister open is OK but it is so cloudy from the dirt that you have to "try" and clean it out after each emptying of it! Rather have vacuum bags to receive the dirt.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great value Shark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One month in and so far so good. Great value for an entry level Shark.
I would recommend this to a friend Rated 3 out of 5 stars
Hard to push on the carpet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very powerful vacuum. But one thing I don't like is it's so hard to push on the carpet. I get sweaty after vacuum.
No, I would not recommend this to a friendRated 3 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had opportunity to use yet. Bought for my daughter who is in college.
I would recommend this to a friendRated 4 out of 5 stars
Good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum. It’s powerful and the filter and bin are easy to clean.
I would recommend this to a friendRated 3 out of 5 stars
Not the best shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the navigator before which is a much better vacuum but this one is fine
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy having this new vacuum cleaner. I will keep updating
I would recommend this to a friend Rated 2 out of 5 stars
Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shark I bought has no adjustment for the shag in a carpet so only one setting, I can't use it as it's to hard to pull and push across my carpets, waste of money for me.
No, I would not recommend this to a friend- Pros mentioned:Suction
Rated 4 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It vacuums very good but the dusts are leaking out from the tubes.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Doesn’t work well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up animal hair on hardwood floors but doesn’t pickup heavier dirt from hard wood.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good first vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum was good for the price, but not the best if you have pets that shed.
I would recommend this to a friendRated 2 out of 5 stars
Don't buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Suction is horrible, conarainer capicity is small. Has hooks that comnect the canister which I do not like.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Not fancy but good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 dogs. It isn't a $500 Dyson, but it handles our living room well enough. We don't have wall to wall carpets throughout our house like some people do, so I can't say if it will die from over use, but it works for us. It isn't difficult to clean and the filters are washable, which is something I love. I hate buying filters for stuff.
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Product I have ever purchased have had less than a year and about to file my second claim with shark.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that you’ve experienced repeated issues with your Navigator. We understand how frustrating this must be, and we appreciate your feedback. Your comments are important to us and help improve our products.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
vacuum cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't sure what to expect for the low price. Was hoping for more but in retrospect you get what you pay for
I would recommend this to a friendRated 3 out of 5 stars
Underwelmed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum head is to narrow, on/off button should be located on handle.
I would recommend this to a friendRated 1 out of 5 stars
Lasted 13 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 10 months. Began clogging in wand. Cleaned it out, washed filter religiously, emptied canister BEFORE it would get full, but to no avail! Tried every trick to get carpet roller to move, but nothing worked! An expensive lesson learned.
No, I would not recommend this to a friendRated 3 out of 5 stars
Vacuum just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum does OK accept for carpet. Very hard to push on carpet therefore I probably wouldn't buy it again.
No, I would not recommend this to a friend