Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 8090 reviews
(8,090 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the product's excellent suction power, ease of use, and lightweight design as major advantages. They frequently praise its great overall performance, effectiveness on carpets, powerful operation, and useful attachments, often highlighting its good value and low noise level. However, some customers have expressed minor concerns regarding the cord length and the product's overall size.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Shark Vacs Offer Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shark Vacs Offer Great Value and superior styling to other competitors lkike Hoover , Dyson, etc.
I would recommend this to a friendRated 3 out of 5 stars
good pickup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really messy to dump dirt...seems like flimsy clips to detatch canister
I would recommend this to a friendRated 3 out of 5 stars
Works well but it’s heavy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a petite woman and this vacuum works well, but it’s heavy to move around for me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Look elsewhere for a vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product i purchased on August 20th 2024 And it died October 26 2024 just barely over three months from a few times a week of very basic use
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Misleading shark quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is what got me to buy it but don't be fooled. It's not great, not worth the discount. It's hard to push. I know shark quality and this one was disappointing.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Tiffany,
Thank you for sharing your feedback on the Shark Navigator Lift-Away Deluxe Upright Vacuum. We’re sorry to hear that the experience hasn’t met the level of quality you’ve come to expect from Shark, particularly when it comes to maneuverability and overall value.
We understand how important it is for a vacuum to feel easy to use and deliver dependable performance, and we appreciate you giving it a try. Your comments will be shared with our product team as we work to improve future models.
If you'd like help finding a model that may be a better fit or have any questions about your current unit, our team is available at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Shark vacuum cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the cost, basic vacuum cleaner with basic features
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum is okay. A little pricey. Short accessory hose, tips over when pulled on.
No, I would not recommend this to a friendRated 2 out of 5 stars
Cheap Does Not Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Spits Out More Dirt Than It Collects, I Bought It Mainly For My Tile But I Have To Use My Big Bulky Vacuum To Get The Floor Free Of Pet Hair And Debris Before I Can Mop This Was A Waste Of Money Dyson Is No Better Just Good Old Fashion Broom And Dustpan Does The Work Just Fine That's What I Get For Wanting An Appliance That Can Do The Work For Me.
No, I would not recommend this to a friendRated 2 out of 5 stars
complicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with the sweeper. Too many hoops to jump through; too confusing for a senior citizen. I wanted something easy, not complicated and cumbersome. I tried to return it but was just a few days too late for the 15 days window. I didn't use it right away when I got it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product went bad after a few months. Invest in a better product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke in less than 2 months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this vacuum in October by November it no longer worked. The brush stopped spinning and we have used it less than a dozen times. I called BB to see what's they could do but they told me I can only do a cash repair or call Shark. Sad to say that I am disappointed with this vacuum and Best Buy.
No, I would not recommend this to a friendRated 3 out of 5 stars
unsure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cant give a good review at this time-thank you anyway
I would recommend this to a friendRated 2 out of 5 stars
Smaller in size than expected. No retractable cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.See above ...I truly cannot recommend this product ...Attempted to register this ...Tried 6 times ...Very poor website ... Suction ...Only fair ...A hose which attaches to the bottom right constantly comes undone ...Very annoying ...When this happens, the suction lessons ...
No, I would not recommend this to a friendRated 3 out of 5 stars
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it’s supposed to do and I’m ok with it.
I would recommend this to a friendRated 3 out of 5 stars
OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PAY FOR A BETTER ONE, THE MONEY YOU SPEND ON THIS ONE IS NOT WORTH IT
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to use in small areas and the stairs. Poor suction.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look nice but the suction was extreme. It was a workout to vacuum!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Jessica,
Thank you for your feedback. It seems like a very frustrating situation. Your input has been noted and shared with our internal team for improvement. We hope you’ll stay with us as we work on doing better moving forward.
Kind Regards,
Shark Clean NA
Rated 3 out of 5 stars
Cheaply made not good at picking up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned with in 2 days just didn't get deep in carpet
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken way too soon
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always thought the Shark products were suppose to be very good so I brought a vacuum in July 2019. It broke in Oct. 2019. And for some reason I completely forgot to add protection when I brought it. I should've brought a $40 vacuum at Wal-Mart.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .We are extremely sorry to hear that your vacuum is not working as intended. We are happy to help you with this. Please share your contact information and a brief description of the issue with us via helpfulshark@sharkninja.com.
Rated 3 out of 5 stars
decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.im a housekeeper and it works okay but not good enough
No, I would not recommend this to a friend