Customer Ratings & Reviews

Great vacuum.. have had for over 3 years and ready to purchase another for cleaning apartments

For the most part good I wish the brushes were self cleaning and the filters lasted longer

I had to return a Hoover because the hose quit working after a 45 days. The salesman recommended the Shark Navigator left away. It picks up well however it is very awkward for me to use and the handle gets heavy after awhile. My main pet peeve is that it comes with 4 attachments and you can only store two of them on the vacuum. I don’t want to have to chase attachments down every time it is used. The handle is very awkward to use with the attachments and the crevice tool is super short.

This is my first ever purchased vacuum. I did read the reviews and compare different products before buying it. I would say this is a great choice for what you paid for!

1. This product weighs more than the 15 lbs. advertised. 2. Is there such a thing as TOO much suction. We are both in our mid-70s and it is almost impossible to move this vacuum on carpet! I just finished two small rooms, and I'm worn out! If I could return it, I would, but we have disposed of the box. 3. I called customer service at the number given in other reviews/responses, and the woman on the other end was absolutely not help at all. Is sounded like she was reading from a book that said "use the brush setting on the switch for carpet and no brush setting for bare floors." DUH! Not to mention the fact that English was obviously not her first language! We're hoping now that the thing just burns itself out so we can buy another brand! Not worth the aggravation!

It is a “OK” vacuum. The suction was never as good as other Sharks I have purchased. The hose and the brushes pick up some items, but sometimes can not pick up string. I kept it, but I would not purchase this version of Shark Vacuum again.

Just started to act up after years of usage. About time to replace now

Git this for my mother in law and she loves this vacuum, so many options and such a small real estate ,Shea really enjoying it.

Works great at first then slowly stops sucking things up no matter how clean you keep it.

Does a good job of getting dust and dirt vacuumed up. Only problem is the cleaner is top heavy and will tip over easily.

This does a great job on my carpets- I have dogs that shed A LOT! It really picks the hair up. Reasonably priced.

This vacuum is powerful, yet easy to store. I love that it isn't as loud as old school vacuums. Definitely worth the buy.

Read reviews and thought this unit would be perfect. Chose Best Buy because I wanted to support a bricks and mortar chain and the prices were similar. After 10 uses the motor seized. Brought it to back to Best Buy to resolve the situation. SURPRISINGLY, they DID NOT help. Said they would only cover for 15 days. REALLY? I can't believe the customer service can be this bad. I thought this was supposed to be the difference with doing business with a real human rather than online. Gave me the number for Shark. Gee thanks. I called Shark and they said I need to box it up and ship it...and pay for shipping both ways!! So now I have to find a box that will fit it and pay ~$60 for shipping. I guess I'll be forced to take it to a local repair shop instead. REALLY disappointing experience at BEST BUY and SHARK.

I dont say this about vacuums…but this is the best vacuum we’ve owned. One of the things recommend to people looking for a new one.

Did what I expected. Worked great. I also like the brush shut off feature when upright.

I bought this vacuum because of the stairs at my new place. It works perfectly.

I love this vacuum. Best one I've ever owned great at picking up Pet hair

We have a lab, so lots of hair!! This works really well on it!!

Had this vacuum for a few months now with no issues, would recommend.

I loved it's smaller size and light weight. Kind of hated how it constantly fell over and now it decided to no longer work at all. Wishing it had lasted a little longer.