Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7944 reviews
(7,944 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Carpet cleaning, Suction
Rated 5 out of 5 stars
Very Powerful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is AMAZING! We have two big dogs who can shed like crazy. And it's not long hair, so it can be super difficult to clean up. I honestly thought I was going to have to get down on my hands and knees with a wet cloth to wipe all the fur off all the large rugs we have in our house. Until I tried this thing yesterday. Wow! Truth be told, I almost lost my grip on it when I first used the roller brush function - VERY powerful! However, my rugs look brand new! I love it! Absolutely a great purchase and I would recommend this to anyone.
I would recommend this to a friend - Pros mentioned:Suction, Weight
Rated 5 out of 5 stars
Performs just as hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction, lightweight easy to maneuver. The attachments make for an all around great cleaning machine! Love that it is bagless-easy to empty.
I would recommend this to a friend - Pros mentioned:Suction, Weight
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and light, many attachments. Strong suction power. Only thing that bothers me is when emptying out the dirt cartridge, it tends to fly around.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
love this shark navigator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the shark navigator. I purchased this item for my youngest daughter , who just moved into her first home. she has a dog and a cat ,so she has a lot of animal hair in her house . she uses it all the time and is amazed at how well it works , she loves that it is so versatile, that the canister is a lift away for easily cleaning the furniture and hard to reach places and self propelled .
I would recommend this to a friend - Pros mentioned:Suction
Rated 1 out of 5 stars
Broke after 3 weeks. NO RETURNS.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suction was good for 3 weeks. After 3 weeks, the vacuum broke. I called best buy to see if I can return it and they said no. They said their return policy is 15 days. Then they told me to call the company and they also said they won't accept it as a return. It only worked well for 3 weeks! That's it. Make sure you don't buy this vacuum. If you do buy a vacuum, make sure you buy it from a place that has a longer, more reasonable and understanding return policy. Definitely will not be buying electronics from Best buy again.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your feedback on the NV360. We understand how discouraging it can feel when a unit stops performing the way it should after such a short time, especially when you’ve already tried working through return options. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. If you’d like help getting the suction issue resolved, please give our support team a call at 1‑855‑427‑5127, Monday–Friday 9 a.m.–9 p.m. ET | Saturday 9 a.m.–6 p.m. ET. They’ll be happy to assist.
Best Regards,
Shark Clean
- Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Great vacuum!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. I like the convenience of removing the tank and being able to carry it around while using the hose attachment. The swivel design makes it easy to get around the furniture.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Superb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the vacuum, it is lightweight and even allows the kids to use it with ease.
I would recommend this to a friend - Pros mentioned:Suction, Weight
Rated 4 out of 5 stars
Lightweight, sucks up a ton, durability a question
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having come from a number of Dysons and Hoovers, we thought we'd give the highly rated Sharks a run. Pleasantly, it's quite lightweight and easy to use. As a vacuum should, it also sucks up quite a bit more than our 12 amp Hoover canister vac and slightly more than our cordless Dyson. Emptying the canister is easier with the Dyson, here the dust and lint jams up due to the poor design of the housing, it should widen near the bottom to allow the junk to fall out more easily. Given the lightweight plastics used all around, I'm skeptical this will last more than 2-3 years, or half the average I would expect from any other vacuum. Time will tell.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum for the price! Would definitely recommend to friends and family!!
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Great vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this a couple months now and it is great! The suction is better than anything I have had in the past. Easy to use and comes with nice attachments.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction, Weight
Rated 5 out of 5 stars
Love this vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vacuum I have ever owned. It has great suction, its lightweight and I love how versatile it is. If you need a new vacuum buy this one.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two dogs and 3 cats and this vacuum does great with the amount of pet hair that we accumulate daily on our floors. Super easy to use attachments and very light! Love it!
I would recommend this to a friend - Pros mentioned:Suction, Weight
Rated 5 out of 5 stars
Great choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really impressed with my Shark Navigator. It's much lighter and quieter than my previous vacuum cleaner and definitely more powerful. There are lots of options for varied cleaning needs (challenges), each designed to be easy to use. Emptying the canister is quick and the filters are simple to access and clean. This is an excellent choice of vacuum, especially if you have various types of flooring and limited equipment storage space.
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Suction
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent vacuum that performs well on bare floors as well as carpet. The suction is so strong that it removed layers of fuzz that was making my carpet look matted in hight traffic areas. I have both thick plush carpeting and a carpet similar to what we use to call shag, but more dense loops, and it looks fantastic. I highly recommend this vacuum.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction, Weight
Rated 5 out of 5 stars
Great purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great suction. Easy to assemble and easy to use. Lightweight and easy to maneuver.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
AMAZING!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 children ages 2 years old and younger. The oldest loves eating on the couch, the youngest loves eating off of the FLOOR! LOL. we also have an old english mastiff who sheds terribly. So, vacumming is a must in our home. this vacuum meets ABOVE what requirements i was looking for. has NO problem sucking up bits and pieces, dog hair, etc. and the lift away is awesome for getting cobwebs in corners and everything like that. I LOVE IT!!
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 4 out of 5 stars
Good vacuum on a budget!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum! Easy to assemble. It’s a little loud but powerful. We got it on a Black Friday, so the price was unbeatable.
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Ease of use, Weight
Rated 5 out of 5 stars
Shark - Navigator Lift-away Deluxe Bagless Upright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and easy to assemble. I really like the swivel feature. Good on both hardwood and carpet. Easy to remove dust for easy cleaning.
I would recommend this to a friend - Pros mentioned:Suction, Weight
Rated 4 out of 5 stars
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good suction and light weight. Convenient hose attachments.
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Suction
Rated 5 out of 5 stars
Great Vaccum cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark is a great cleaner. The suction is great and it handles easy. The customer service guy was very knowledgeable and helpful.
I would recommend this to a friend









