Customer Ratings & Reviews

Very pleased with the thoroughness of this vacuum. It is low enough to go under most furniture.

Easy to set up and use. Once I set it up and I can just forget about it and let it do its thing! Great for pet hair!

This vacuum is much better than my roomba. I love the battery life on this thing. Highly regimens it.

This is the best product I’ve bought in quite a while. That really works.

I love this vacuum. Does a great and efficient job for between the deep cleans. I have a yellow lab and it helps to keep the hair under control.

Great vacuum for a great price. Shark is a very reputable brand.

Works very well. Easy to set up. Paired to internet easily.

I’ve bought several Shark Robot vacuums (AV2511AE) for friends and family and regularly preach how it’s my top 2 purchases ever. This is complete garbage and has only made my blood pressure to go up. It will miss spots, doesn’t have Spot cleaning or Matrix mode, is significantly more expensive, and couldn’t find the dock if it’s life depended on it (which it does). It will go to dock and then just take off like it wasn’t just trying to dock. Will buffer around the entire edge of my walls until it reaches the dock again, and then take a wide detour around it. Once I get fed up with it or the battery dies and I manually place it on the dock, it states the dust bin is full or clogged and I should remove blockage. There is no blockage, the dock doesn’t move, and I’m returning this asap.

Great product but wish there was a manual included

Shark has been dominating cleaning robots. Durability, efficiency, performance. Great choice for every household. I have 2 sharks for 2 story homes

Set up pretty smooth, first month running great with easy schedule set up

The dust cup is hard to clean that is my only complaint.

So far it's a great vacuum UR2150AE and the only thing I have a issue is finding the replacement parts for this exact model .

I have been a fan of Shark vacuums for years. I've owned and enjoyed both corded and cordless models of their vacuums so when I discovered that they had introduced a robotic unit I decided to try it out. I've actually used a number of cordless robotic units from other manufacturers and found them wanting. Either they were clumsy to setup and operate or their cleaning ability left something to be desired. And, more recently, the manufacturers seem to be cramming every feature they can think of into the units making them unnecessarily complex and seeming to lose sight of what mattered - does the unit do a decent job of vacuuming? The Shark Navigator is checking the boxes for me! It is solidly built, thoughtfully designed and does a very good job of maintaining clean floors. They have limited the bells-and-whistles to useful functionality and focused on making a good floor cleaner! I found set up to be quite straight forward. The app is adequate and WiFi connectivity was straight forward. Be aware that the unit works on the 2.4GHz band only but once connected mine maintains signal and operates flawlessly. The unit comes preassembled in a single box that houses two smaller boxes inside . One contains the robot and it's side-brush (which you just snap into place) the other contains the base unit which charges the robot's battery and empties its internal dustbin via an automatic suction port that engages automatically when the robot docks. I can't overstate how important that function is since all of the robotic vacuums I have seen have very small internal dustbins! On initial startup the unit uses its internal LIDAR sensor to perform an exploratory mapping of your space. The little guy is very persistent and his low profile allows him to get into trouble by crawling into some tights spaces and even attempt to climb furniture legs if they are sloped! Make sure you pick up any loose items or cords and block off any areas you don't want cleaned. The app does provide the ability to mark out "no-go" zones but I found it to be hard to use. A quick note - the vacuum will not start that initial mapping run until it has reached at least 50% charge. Once setup you have the ability to specify the hours that unit can operate to create a "Do Not Disturb" feature. Very handy! I am very pleased with roller brush's design which seems to pick up more hair and is engineered to avoid hair wrapping. The single side brush is quite efficient and the bristles are long enough to reach into the baseboard crevices. The suction is very good and the cleaning pattern is VERY thorough. The robot handles both my carpeted and hardwood floors without any issues. The auto-emptying function is efficient and quick. A few niggles - I feel like charging is on the slow side - the unit needs about 3 hours to reach a full charge BUT, once charged it runs for a quite a long time. Navigation back to the charging base has been flawless. I also found the app to be adequate but communications with the robot can be a bit slow. All said - I like this vacuum very much. It is priced right and focuses on the fundamentals.

I bought this as a gift for my son/DIL for Christmas. With two kids (under 3 y/o) and 2 dogs I think she will really enjoy having a little help around the house.

Easy to set up and use. Keeps my floors clean throughout the day.

LOVE IT! So nice not to have to worry about vacuuming!!!

replaced our 15 YO robo vac with this and it's just amazing

Works well and gets the job done. I like being able to use my phone to control it as well.

I ordered this item about six months ago, and it works great! I have it programmed to clean on specific days of the week after bedtime.