Customer Ratings & Reviews

I really like this vac. Problem is the side brush was missing. I. Called immediately they told me it would be sent out. Its been a week no brush.

Works wonderfully even around my dog and his toys.

I already have a Shark robot vacuum & it is so much better than my Roomba iRobot that I decided to buy this 2nd one so I have a Shark on each floor.

I have been a fan of Shark vacuums for years. I've owned and enjoyed both corded and cordless models of their vacuums so when I discovered that they had introduced a robotic unit I decided to try it out. I've actually used a number of cordless robotic units from other manufacturers and found them wanting. Either they were clumsy to setup and operate or their cleaning ability left something to be desired. And, more recently, the manufacturers seem to be cramming every feature they can think of into the units making them unnecessarily complex and seeming to lose sight of what mattered - does the unit do a decent job of vacuuming? The Shark Navigator is checking the boxes for me! It is solidly built, thoughtfully designed and does a very good job of maintaining clean floors. They have limited the bells-and-whistles to useful functionality and focused on making a good floor cleaner! I found set up to be quite straight forward. The app is adequate and WiFi connectivity was straight forward. Be aware that the unit works on the 2.4GHz band only but once connected mine maintains signal and operates flawlessly. The unit comes preassembled in a single box that houses two smaller boxes inside . One contains the robot and it's side-brush (which you just snap into place) the other contains the base unit which charges the robot's battery and empties its internal dustbin via an automatic suction port that engages automatically when the robot docks. I can't overstate how important that function is since all of the robotic vacuums I have seen have very small internal dustbins! On initial startup the unit uses its internal LIDAR sensor to perform an exploratory mapping of your space. The little guy is very persistent and his low profile allows him to get into trouble by crawling into some tights spaces and even attempt to climb furniture legs if they are sloped! Make sure you pick up any loose items or cords and block off any areas you don't want cleaned. The app does provide the ability to mark out "no-go" zones but I found it to be hard to use. A quick note - the vacuum will not start that initial mapping run until it has reached at least 50% charge. Once setup you have the ability to specify the hours that unit can operate to create a "Do Not Disturb" feature. Very handy! I am very pleased with roller brush's design which seems to pick up more hair and is engineered to avoid hair wrapping. The single side brush is quite efficient and the bristles are long enough to reach into the baseboard crevices. The suction is very good and the cleaning pattern is VERY thorough. The robot handles both my carpeted and hardwood floors without any issues. The auto-emptying function is efficient and quick. A few niggles - I feel like charging is on the slow side - the unit needs about 3 hours to reach a full charge BUT, once charged it runs for a quite a long time. Navigation back to the charging base has been flawless. I also found the app to be adequate but communications with the robot can be a bit slow. All said - I like this vacuum very much. It is priced right and focuses on the fundamentals.

It works great and is a simple machine to operate.

Vacuums great all over the house. When it’s full it goes back to the station and self empties. Worth every penny, and highly recommend a robot vacuum!

Great product, my wife runs it everyday. Its helped out a lot.

The Shark Navigator Robot Vacuum is a very good robot vacuum. Setup is pretty simple. After unpacking everything and plugging it in, you just download the app and follow the instructions to get everything set up. Before cleaning for the first time, the vacuum makes a map of your home. I made sure to move any obstacles and left all doors open, and my map came out pretty accurate. Once you have a map, you can do things like label rooms and create no-go zones. I really appreciated the latter feature, since I have this glider rocker in my room that always gives robot vacs a real tough time. It swivels and rocks when vacs bump up against it and if it moves just right, a vac can get it self wedged under it and in one case, scratch itself all up. So rather than crossing my fingers and hoping that wouldn't happen this time, I was able to just highlight the area where the chair is in that room and created a no-go zone, and it just completely avoided the chair of doom altogether. I really like the flexibility the app gives you to edit and label your map. I've had the vacuum for a little over a week now and I have done a few test runs and every time I have been thoroughly impressed with the results. The first run however, I was a bit surprised that it had to stop midway through the last room to go recharge. This is the first robot vac I've had that couldn't finish the job one a single charge. In subsequent runs, I cleaned less rooms, so I was never able to see if it would need to take a break every time I try to clean the whole house. I was really excited that this robot vac has a self-emptying base, because that is one thing I didn't like about my previous robot vacs. Emptying those bins can get gross, and tedious if you have to do it multiple times during a run. So I really like that it would stop and empty itself in the middle of a run, saving me some time and effort. However, I was a bit surprised that the bin in the base doesn't have a bag or anything of the sort and you just empty the dust and dirt directly into the trash, just as if I was emptying the bin directly from the vac. So while I appreciate that it empties itself into the base, it seems like including a bag in the base bin would've really knocked it out of the park. Now, when it comes to the actual performance of this vac, I was really impressed. The first run I did picked up a ton of dirt and hair, as I hadn't vacuumed in quite a while, partially in prep for getting this vac, lol. But even on my subsequent runs, I was still very impressed, and a bit disgusted, at how much dust and dirt it was still pulling out of my carpet. One last thing I want to mention, which is small, but a little frustrating, is that the app does not show a live map of where the vacuum is cleaning. I have gotten used to this type of feature with other vacs I've owned, and it's a great way for me to see what's been cleaned and what hasn't, and allows me to estimate how much longer is left. But with the Shark app, you just see the status, and that's it. No live updating map or anything. Even when the job is complete, you only get a map that shows an overall overview of what was cleaned. I like in other apps it gives you the cleaning path and even if there were obstacles. So I feel like their reporting in the app could use some updates. That aside, I am still really impressed with the overall performance of this robot vac. I would definitely recommend.

so far I am loving this vacuum, making my life so much easier and freeing up lots of time!

The Shark Navigator Robot Vacuum is easy to setup, the app and mapping are great, and the cleaning is above average. Setup using the app was so simple. It is very obvious and intuitive to get the vacuum up and going. It took two passes to map a house, and then I could set the rooms boundaries in the app. This is great for targeted cleaning of one or more rooms. Setting a schedule is also really simple. I would feel comfortable giving this to a non-technical person and they would be able to figure it out. The one feature I wish the app had is the ability to schedule individual rooms. For example, I would like the kitchen to be cleaned everyday, but the whole house two days a week. I hope that will come in an app update. I like that the vacuum has LiDar, which makes for much better mapping. Object detection was also good, it was able to avoid shoes - where another vacuum would constantly get tangled in the laces. I also like that it cleans in lines, rather than a random pattern. It is a small thing, but nice to walk in to a room and see the lines in the carpet. Pet hair was not an issue with this vacuum either. The brush roll is designed to pick up hair without it getting tangled on the roller. Battery life seems good, it was able to clean most of a 2000 square foot house, going back to the dock when needing to charge and then going back to clean where it left off. The emptying base station is easy to use and empty. It doesn’t take up a large amount of space, either. Overall, this is a good value for a vacuum that has many features of higher end models.

It was a Christmas present and I’ve only ran it twice since set up, but so far I am impressed.

Bought as a gift. User loves it. Bought because we have one and it works well.

Works well and seems to move in an organized manner.

This is one of many robot vacuums I have tried and let me tell you, when it fires up it sounds like a real vacuum cleaner. The suction appears to be as good as my upright electric. The setup was easy and the first time running it, it seemed to be confused and bouncing around. The second time may have done the same however I was at work when it ran. Now, when I get home there are perfect lines in my carpet when I get home. I have a dog and a cat the shed a bunch and this has no problem picking up any of the hair. In fact, I’ve been running for two weeks now and have not had to empty the bin yet. Let me tell you, if you haven’t owned a robot vacuum in the past, this is a game changer. With my last robot, I had to empty the bin every single day and in many cases, had to empty it before it was finished. This is truly the best robot vacuum I have owned.the app is very easy to use, the suction is amazing, and it does an amazing job on tile, wood, rugs, and carpet. It only got stuck once because I had a pile of cords exposed but I have cleared that up. Overall, I highly recommend. I have tried all the other big brands over the past 10 years and this one is the winner.

Overall a good smart vacuum if you don't want to spend the extra amount for name brand like roomba. I do feel like at times it lacks where to go or how much of a clean up is really done. Even on high suction setting some debris still gets left behind that I think should be vacuumed.

Excellent Shark Vacuum . My second shark and very satified with the product.

I love this product, works great in a house with pets!

Great purchase and glad we went with a trusted brand

Wasn’t sure how it would do for me as we have very uneven brick flooring and it has worked well so far.

So far the vacuum seems to be working as advertised.