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Customer reviews

Rating 4.5 out of 5 stars with 104 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 104 reviews
  • Rated 5 out of 5 stars

    Great robot vacuum.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old rumba and the price on the shark was exactly what I wanted to spend. This car exceeded my expirations. The app is so easy to use. It does a map of the house, you can set areas that you don’t want to go and set a schedule. You can also set what level you want it to clean at. I love this vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans well. App is just okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Black Friday sale for $100.This is my fourth Shark vacuum. I prefer them over other brands because their suction and navigation seems to be superior for the price point. Does a great job of cleaning on its own. As many have said, the app needs some improvements to make the existing features more reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used 3 times but so far it works great. All other I have used seem to get caught somewhere but this one has gotten itself out every corner with no problems. The price was right as I got it on sale for $99.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what is should, not super loud and was on sale. would be nice to have auto empty waste but for the price i get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this everyday since i purchased and has been the best decision! Works well, mapping is awesome and gets the job done!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does okay over-all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to get introduced to robot vacuum technology. I wanted something that did the basics well and this unit mostly meets that requirement. There are several things I think it should do better. First it tends to vacuum the same areas instead of going to areas that have yet to be vacuumed; this is an issue because it is never able to vacuum the all areas because it has a technical problem and is unable to finish (which seems to reset what it last vacuumed). Actually I don't think it has yet finished vacuuming without it have a problem. The most common problem is that the beater brush gets lint or string wrapped around it and that causes it to abort; you have to go rescue it and clear the problem. Also, it gets stuck on cables/wires; it doesn't do well with those obstacles. Another issue is that it gets full of dust and debris quickly; it doesn't hold much. But it does a great job of vacuuming and that really is the most important part; it's just not very automated since you always have to assist it.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello JKHermann. Thank you for sharing your experience and for choosing our robot vacuum as your introduction to this technology. We’re glad to hear that it delivers strong cleaning performance, but we’re sorry to learn about the challenges you’ve encountered with navigation, brush maintenance, and dust bin capacity. Your feedback is extremely valuable, and we’ll share your comments with our product team as we work to improve automation and reliability in future models. If you have any questions or need assistance, please call our support team at 1-855-427-5127, Monday to Friday 9 a.m. to 9 p.m. ET and Saturday 9 a.m. to 6 p.m. ET. Best Regards, Shark Clean.

  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Navigator Robot Vacuum has been a solid addition to my cleaning routine. The SmartPath Navigation actually does a good job mapping the room instead of wandering around randomly, and it rarely gets stuck. I was surprised by how well the self-cleaning brushroll handles pet hair, no more stopping to cut out tangles. It’s not the quietest robot vacuum out there, but it’s efficient and picks up more than I expected, especially on carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on both hardwood and carpet! Easy to map the entire home! No alexa connectivity though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has good suction power and less noise. But battery life is less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Goes over rugs well. Overall impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vacuum. It is very excellent and silent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great overall robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark robot vacuums have definitely improved. The LiDAR navigation works well and mapped the rooms accurately. -The anti-hair-wrap brush roll is great for both pet and human hair. It was very easy to empty the bin and clean the brushes. My only real complaint is the Shark app doesn't always work well. On occasion it just crashes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark robot vaccum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vaccum work exelent an easy for comfihurinh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good software is a little clunky and it does have a hard time docking by itself but we'll say it goes over stuff so when you have a weight scale on the floor they'll try to drive on it and end up getting stuck so make sure you set your no-go zones and everything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Gets into all the areas of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Robo Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Shark Robo vaccuums were purchased as gifts for my kids homes plus my house. The sales price was too good to pass up. We have had a Shark Robo vac and if this model is as good as the older models it will be a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming it was easy. It did what it was supposed to do in cleaning the floors, and returned to home base when I called it to. I liked that when it found sections that needed extra cleaning, it did it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old rumba which finally died it was great. The shark is good doesn’t run as long and dissent pick up as much, but makes nice lines in the carpet. I run it every day. I don’t have it run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this vaccuum, it works way better that some if the other “lower budget” options out thsre that I’ve tried. The mapping function works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Shark Navigator! Much quieter and more efficient on picking up dog hair and dust!

    I would recommend this to a friend
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