Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.00
Save $50.99
The comparable value is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 121 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 121 reviews
  • Rated 3 out of 5 stars

    Mid quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device did a decent job of cleaning but not as well as I expected. Rolled over some dirt and left some crumbs behind. I would have also liked a mopping option included.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Johnny,

      Thank you for your feedback. We’re disappointed to hear that the Navigator Robot didn’t clean as thoroughly as you expected, and we understand your interest in having a mopping option included. This isn’t our usual standard, and we appreciate you taking the time to share your experience. To help review performance and make sure the unit is working as it should, please contact our Shark customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET.

      Kind Regards,
      Shark Home

  • Pros mentioned:
    Ease of use, Navigation, Suction power
    Cons mentioned:
    Dustbin capacity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Finally, a Robot Vacuum That Maps Like It Means It

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending way too many years watching budget robot vacuums bounce off furniture like confused pinballs, I was ready to try something with actual navigation. The Shark Navigator caught my attention with its LiDAR mapping at a price that wouldn't require explaining to anyone. Here's what I learned after putting it through its paces for a few weeks. Setting up the Navigator was refreshingly straightforward. No complex calibration runs or finicky Wi-Fi pairing, just drop it on the charger, download the SharkClean app, and let it do an initial mapping run. That first exploration took about 45 minutes for my 1,200 square foot main floor, and I was impressed watching it methodically scan each room with that little spinning LiDAR sensor on top. The build quality feels solid without being overbuilt. It's not trying to look like a spaceship from 2050, just a practical cleaning tool that won't embarrass you when guests see it parked in the corner. What sets the Navigator apart from the random pattern cleaners I've used before is that SmartPath Navigation. In plain English, this means it cleans in neat rows like you'd mow a lawn, rather than randomly bumping around hoping to eventually cover everything. The spot LiDAR creates an actual map of your home that you can see in the app, complete with room divisions you can customize. I found myself appreciating the object detection more than expected, it navigates around dog toys and charging cables instead of dragging them across the house. The self-cleaning brush roll is the real MVP here though. If you've ever spent 20 minutes cutting hair out of a vacuum roller, you'll understand why this matters. In daily use, the Navigator handles my mix of hardwood and medium-pile carpet surprisingly well. That "50% more suction" claim versus competitors? I can't verify the exact percentage, but it definitely pulls more dirt out of my rugs than my old bounce-around bot ever did. The edge cleaning could be better, it sometimes leaves a thin line of dust along baseboards that needs a quick pass with a stick vacuum. Battery life hits about 90 minutes on mixed surfaces, and the recharge-and-resume feature actually works as advertised. When it runs low, it returns to base, charges up, then picks up exactly where it left off. Here's where this model shows its position in Shark's lineup: there's no auto-empty base included. You're getting just the robot and a standard charging dock, which means emptying the dustbin every couple of runs if you have pets. The bin capacity is pretty small at 0.135 gallons, so if you're coming from an upright vacuum, prepare for more frequent emptying. Still, at this price point, you're getting genuinely useful navigation instead of the random wandering of cheaper models. Bottom line: if you want a robot vacuum that actually knows where it's going without spending flagship money, the Navigator hits a sweet spot. It won't revolutionize your life, but it will maintain your floors between deep cleanings without constantly getting stuck or missing entire rooms. The lack of an auto-empty base might be a dealbreaker for some, but if you don't mind a quick dustbin empty every few days, you're getting legitimate LiDAR navigation and solid cleaning performance for the price of what used to buy you a bump-and-turn dummy. For anyone stepping up from a basic robot vacuum or entering the category for the first time, this is a logical starting point that won't leave you wondering if you should have spent more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot vacuum works great. Was easy to set up and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, gifted it to my sister. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift for my mother to keep in her house and everytime i am there i see it running and keeping the floors clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and super sweeper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for short-haired pet owners. I am amazed at how much dirt and pet hair this Shark Navigator Robot sweeps up. Easy to set up. I am going to purchase a second one for my second-level bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so awesome. Picked up so much even though I sweeped the day I got it and I only had to return it because I had to buy the 2-in-1 version but don’t get the shark 2-in-1 because it has so many problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but but

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall it leaves spots here and there battery can be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this a few weeks ago but love it. I already feel like I couldn’t live without it. So convenient to be able to use from your phone. I just bought my parents one for Christmas too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleans good but Noisy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans good but it’s Noisy. First two uses was fine the started to become noisy and it’s annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    Good robo vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction, but the filtering system is not good

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Hari,

      Thank you for sharing your feedback. We’re glad to hear you’re satisfied with the suction, but we’re sorry the filtering system didn’t meet your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love it and I highly recommend that everyone get one. Thank you best buy for putting it on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Winner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to set up ;does a fantastic job. Take it out of the charging device and let it go to town

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My review

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. App doesnt work though. Def worth it and neat.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Jorge,

      Thank you for sharing your review. We’re sorry to hear about the challenges with your Shark Robot vacuum. We understand how frustrating it can be when the app doesn’t work, especially when it impacts the smooth, effortless experience the vacuum is designed to deliver. We're committed to making this right, and we encourage you to contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind regards,
      Shark Home

  • Rated 5 out of 5 stars

    Quality Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was advertised as I had expected. This is a quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at a great price !!! Ive always used eufy but this is a great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife doesnt know how she went with out it. Excellent foe pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shop vacuum help you’re helping me out saving world

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot Vacuum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and cleans up good so far. I purchased it for my grandma and she did not have any issues setting it up.

    I would recommend this to a friend