Customer Ratings & Reviews

It has worked great so far. We have a pet and so far it is handling the pet hair as advertised.

The Shark PowerDetect ThermaCharged robot vacuum and mop felt promising right out of the box, but I did not fully appreciate it until I watched it run through its first full cleaning session. I have about four hundred square feet of mixed flooring that needs attention, and by the time it was finished, the battery was sitting at roughly 55%. That alone gave me a good sense of its efficiency. I could actually see the difference on the hardwood as the mop passed through. For once, a robot mop left the floors looking freshly wiped instead of lightly dampened. The heated wash and dry cycle in the base keeps the pad surprisingly clean between runs, and I never noticed that muddy gray residue that other robots I’ve used can smear around. It has become a set-it-and-forget-it part of my routine, and that is something I have not been able to say about any mop-capable robot I have used before. Daily vacuuming performance has been dependable, too. It picks up crumbs, pet hair, and grit without fumbling around, although you do not get any manual suction control in the app. It uses its own power settings automatically, which is fine most of the time, but still something to note if you prefer more manual tuning. Build quality overall feels solid enough for regular use, but it is not overly stout or premium. It feels like a practical appliance rather than a flagship, but this isn’t terrible so long as the robot actually lasts. The app fits into that same description. It is totally passable and does everything you need for basic room selection, scheduling, and routine cleaning, but nothing about it stands out as a highlight. It works reliably, but it is not the polished or feature-heavy experience you get with some competitors. The one thing I had to adjust to was the size and weight of the base. It is big. Much heavier than I expected, and it demands genuine floor space. Once it is in its spot, it becomes an easy, permanent part of the home, but you definitely do not want to move it around often. The tradeoff is that the heated mop wash and dry system is genuinely useful, and the robot’s overall performance makes the footprint easier to justify. Watching it work its way through the living room while I get other tasks done has made it a dependable part of my weekly rhythm. Overall, this specific Shark does exactly what I hoped a hybrid robot would do. It vacuums well, it mops better than anything else I have tried, and it simplifies the routine in a way that feels meaningful. If you can handle the oversized base and do not need a feature-packed app or super rugged build, this is a reliable vacuum and mop combo that actually delivers on everyday cleaning.

[Employee of bestbuy] The shark vac is great as far as it vacuuming but i am not a super fan of its mopping.

I've had this for 2 weeks now. I vacuum and mop 4 days a week. I haven't had any issues with the Shark so far. It's nice not having to change the dustpan out for the mop head like the older Shark machines. I'm glad I bought this. I would do it again. Very nice sale right now.

So much better than my last purchase. This one actually functions correctly.

We love this robot very helpful and easy to setup program very simple

Awesome vacuum & mop features! No supervision needed. Robot vacuum & mop on its own while family is out.

The best purchase I've made! You will never be disappointed. It works great! The rooms smells clean the next day! I even bought 2 one for downstairs and another one for upstairs! I'm very happy with my purchase.

Shark has always offered a great choice in vacuums and cleaning tools. I have been highly impressed with their Vacuum & Mop robot, does a great job.

I always had irobots and this is my first shark. It bloes irobot out of water. It does not get stuck. It drys the mop effectively, hence does not smell.

Works amazing! Picks up cat hair (we have three) and syncs with Bluetooth with no issues! So happy with our purchase!

Great product would recommend for anyone to get it. Definitely worth the money.

Excellent product. Wish it was cheaper but i am happy with it

Bad luck with a Roomba i got for xmas a yr ago. Figured id try this one! It is Soooo Awesome! Well worth it! Saves me so much time and I have 3 german shepherds that shed constantly! Highly recommend!

Moved into a house with tile floors and this works great!

The product is good and works well. I am satisfied with it.

Would very well, and we programmed it to clean during the night while we sleep. It has the house smelling amazing in the mornings!!!!

This mop/vacuum works so well. Just think they should bring the price down on it but other than that I love it.

It works as solid tool with interesting adjustable suction even though gets sometimes noisy when running stronger suction.

Beautiful machine it does it’s work vaccuum very nice the machine reminds you on the phone to change the pads