Customer Ratings & Reviews

I’ve had the Shark PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Base for almost a week now and so far, the only thing I hate is how long it takes to type out the name in this review. Bad jokes aside, it’s a quality robotic vacuum, and Shark has done their best with this model to keep up with the competition. I have used several Shark vacuum cleaners over the years going back to when I was a teenager, and this one is by far the fanciest model I’ve used thus far. It is also the first vacuum that I’ve used that comes with its own app. (You use the app to communicate with the machine, manage its cleaning schedule, etc.) I think it is convenient for those days when I don’t feel like moving but know that I still need to clean my floors. That is why this product interested me; it seemed like it would be both practical and convenient to use. I recommend the Shark 2-in-1 Robot Vacuum for light cleaning, not deep cleaning; I don’t recommend it for heavily soiled areas. This one has decent suction power, but I still need to go back over certain dirtier spots after the fact. It’s not a perfect machine by any means, but I still enjoy having it for daily spot cleaning. The vacuum cleaning function works better than the mop function. Again, I recommend this gadget for light spot cleaning, and the mop feature is of the Shark 2-in-1 Robot Vacuum is great light messes and small spills. I like it for removing dust and small debris off my wood floors and kitchen floors, especially in my kitchen floors. I feel that this machine will work better on certain flooring/tiles better than other; I don’t think it performs equally well on all flooring. Overall, I prefer the vacuum function over the mop function, and I prefer how it performs on rugs and carpets compared to wood floors or kitchen/bathroom tiles. A less important yet notable aspect of owning the Shark 2-in-1 Robot Vacuum is the entertainment that comes with it. I have wanted a robotic vacuum cleaner for years because I think it’s so cool to watch this little thing spin and “dance” on my floors. I do admit that I often waste time watching it work because it’s fun to watch. If that isn’t enough, I thoroughly enjoy my dog trying to attack it; he HATES this thing (actually, he hates all vacuums and views them all as deadly intruders to be destroyed at all costs.) and the little guy has the most visceral reaction to it. It’s hysterical and adds a little humor to my day much to my dog’s chagrin. Lastly, I like how the Shark 2-in-1 Robot Vacuum allows me to multitask; I can be doing laundry or the dishes while this machine cleans my living room rug for me.

I have mixed feelings about the robotic mop-vac in general, but like everyone else, I NEED something like this in my life! I have pets, I cook often. This is the third robot mop-vac that I've tried, so I'm not sure if it's just a matter of the manufacturing of these types of appliances overall or what, but I feel like I still need to mop manually to get a true clean /disinfecting / sanitizing effect. That said, this unit is very well made, it looks great and I appreciate the smaller footprint of the docking station. Compared to the other brands I've tried, I really love that the rollers adjust and change between carpet and hardwood floors. It's fairly quiet, and doesn't scare my pets! It cleans itself - you do need to empty the reservoir for anyone who doesn't quite understand that part, but it's fairly low maintenence except for the fact that I've already mentioned. You WILL need to mop manually to keep the floors super clean. The app function is great, but if the Wi-Fi isn't great from wherever you are, it's hit and miss to operate remotely. Overall, it's a great unit, maybe priced a little bit high.

I've had several robot vacuums over the past decade and this one is much larger in size than any of the others. I was intrigued by the ability to do mopping and vacuuming. Installation was not as clear in setup as I would have liked though once I ignored the instructions and then downloaded the app, things became easier. The sheet on the top of the interior once you open the box was helpful, but the QR Code was not. Best to just download the app and to go on from there. This vacuum will park itself and suck up the contents into the main housing - it is shockingly noisy while doing it. I thought something had broken and ran out to the room where the vacuum was parked. I also noticed the vacuum did not want to disembark to finish vacuuming. It just stays on the housing base until you tell it through the app to clean. I was not so much impressed with the mopping feature though the vacuuming was effective if brief in its overall runs. I've had other vacuums which would go hours and I'd just stop them, empty the debris holder and to hit the start and they'd continue to go about cleaning until they needed recharging. Overall, I don't see the benefit of the floor mopping and the shortcoming of the duration of active vacuuming was surprising. It might be okay if you got it on sale, but even cheaper vacuums do as well as this in vacuuming and offer longer cleaning durations.

I've had 3 robot vacuums prior to this one, Each one seemingly gets better technology wise obviously but this Shark Robot Vacuum & Mop PowerDetect NeverTouch Combo, Self-Emptying & Self-Refilling, 60-Day Debris Capacity with Pad Dry is the the crème de la crème for sure! It's like having a good kid who gives himself his allowance, makes a mess but actually cleans up and picks up after himself and then takes the trash out haha. This Shark Robot is packed with any and everything you could think of to clean any type of floor you need. From the box, getting everything ready to use is pretty self-explanatory plug and play and you’re ready to go. Watching it work really kind of blows my mind at how advanced technology has become. It carefully goes around the perimeter manipulating the edge of the carpet, then making its way back to empty and clean itself out. The cleaning process is super quiet but I was surprised when it went in to empty and clean itself and what sounded like a turbine or a lawn mower started up haha, within a few seconds it was done and then back to work. Its an amazing piece of machinery, how it looks, what it achieves, how flawless the floors look and the work and time it saves myself is well worth the price.

I got this at the perfect time - during a long power outage due to Hurricane Milton. Because of those, we were unable to clean, or do much else, in the house for a lot longer than should have been necessary. Once power was back on, we carefully followed the documentation to set everything up. Setup was pretty cut and dry - just read everything and you'll be good. Because we had been out of the house for a while, only coming in to tend to our pets, there was a bit of pet hair on the floors. Once this vac learned the layout of the house, it cleaned up the hair with ease. We ran multiple cycles because of the amount of hair but it tackled the chore! There were also a few spots on the floor that the mopping function tended to without any problems, especially after multiple runs. Now that the initial cleanup has happened, we've got the vac running daily which should stay on top of any hair, dirt, kibble, and spots on the floor. This is an outstanding machine - it really has exceeded any expectation of a robotic vac that I've had and out-does any of the previous ones I've had running in the house. Worth every penny!

Sucks better than my ex wife. Works well but you can't section off small areas only rooms. The app is ok, nothing great.