The PowerDetect NeverTouch robot vacuum and mop system is designed to capture more, reach farther, and need you less (vs. Shark Matrix 2-in-1). Its five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges. Whether vacuuming or mopping, the PowerDetect robot does the dirty work, so you don't have to. It deep-cleans and mops your floors, while the NeverTouch Base means you don’t have to worry about cleanup or maintenance for weeks at a time. After every cleaning run, the robot will return to the base to empty dry debris, refill the water tank, and dry the mopping pad so it’s always ready for its next clean. With NeverStuck Technology, the robot lifts itself over obstacles and across thresholds to avoid getting stuck. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. While the robot handles your cleaning chores for you, the bagless base with Anti-Allergen Complete Seal captures and traps 99.97% of dust and allergens (down to .3 microns, allergens refers to non-living matter).
Q: How does the robot vacuum handle obstacles?
A: With NeverStuck Technology, the robot lifts itself over obstacles and across thresholds and thick carpets to avoid getting stuck.
Q: Does this robot vacuum have smart features?
A: Yes, you can control the robot vacuum with the app, set schedules, clean on demand, and target clean specific areas.
Q: What comes with the Shark PowerDetect NeverTouch?
A: It includes the PowerDetect Robot, NeverTouch Base, 1 Odor Neutralizer Technology Cartridge, 2 Antimicrobial Mopping Pads, 2 Side Brushes, and 1 12 oz. bottle of Shark Multi-Surface Cleaner.
Q: How does the Shark robot vacuum handle pet allergens?
A: The NeverTouch Pro Base captures and traps 99.97% of pet allergens and dust, and Odor Neutralizer Technology traps odors for a fresher smelling home.
Q: What is the capacity of the dust bin?
A: The Shark PowerDetect NeverTouch has a dust bin capacity of 0.08 gallons.
Q: Why is this robot vacuum good for edge cleaning?
A: When vacuuming, EdgeDetect blasts air to push debris from edges into the robot’s cleaning path. While mopping, it extends the pad up to an inch to for edge-to-edge mop cleaning.
Q: Do you have to use distilled or filtered water in the base tank, or is tap water ok?
A: Tap water is fine for the PowerDetect base tank. Distilled or filtered water is optional, not required.
Q: Where do I empty the dirty water
A: Hi Sherlock, to empty the dirty water from the Shark (RV2820YE), simply allow the robot to return to its NeverTouch™ base. It will automatically dispose of debris and refill the water tank, so you won’t need to empty it manually. For helpful video guides, you can visit Shark Clean's official support site or check their YouTube channel for step-by-step instructions.

The PowerDetect NeverTouch robot vacuum and mop system is designed to capture more, reach farther, and need you less (vs. Shark Matrix 2-in-1). Its five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges. Whether vacuuming or mopping, the PowerDetect robot does the dirty work, so you don't have to. It deep-cleans and mops your floors, while the NeverTouch Base means you don’t have to worry about cleanup or maintenance for weeks at a time. After every cleaning run, the robot will return to the base to empty dry debris, refill the water tank, and dry the mopping pad so it’s always ready for its next clean. With NeverStuck Technology, the robot lifts itself over obstacles and across thresholds to avoid getting stuck. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. While the robot handles your cleaning chores for you, the bagless base with Anti-Allergen Complete Seal captures and traps 99.97% of dust and allergens (down to .3 microns, allergens refers to non-living matter).

The PowerDetect NeverTouch Pro robot vacuum and mop system is designed to capture more, reach farther, and need you less (vs. Shark Matrix 2-in-1). Its five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges. Whether vacuuming or mopping, the PowerDetect robot does the dirty work, so you don't have to. It deep-cleans and mops your floors, while the NeverTouch Pro base means you don’t have to worry about cleanup or maintenance for weeks at a time. After every cleaning run, the robot will return to the base to empty debris, refill the water tank, and wash and dry the mopping pad so it’s always ready for its next clean— maintenance-free cleaning for up to a month. With NeverStuck Technology, the robot lifts itself over obstacles and across thresholds to avoid getting stuck. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. While the robot handles your cleaning chores for you, the bagless base with Anti-Allergen Complete Seal captures and traps 99.97% of dust and allergens (down to .3 microns, allergens refers to non-living matter).

The Shark Matrix Plus 2-in-1 Robot combines an ultra-powerful vacuum with Sonic Mopping for a complete clean from start to finish. First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time. It features Matrix Clean, which allows your robot to clean from multiple angles using a precision grid ensuring no spots are missed on all your floor types. No cleaning detail is unmet with this robot’s corner and edge cleaning, self-cleaning brushroll for pet hair, and HEPA filtration trapping 99.97% of dust and allergens into the bagless base. With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night. It creates a precise home map in the SharkClean app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Utilize the app to set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates Matrix Clean with vacuuming, mopping, CleanEdge, and self-emptying to give you the ultimate floor cleaning machine.

The PowerDetect robot vacuum is powered by 3 deep-cleaning technologies that enable the robot to maximize performance by sensing mess level, floor type, and edges & corners. DirtDetect sees even the hidden debris and automatically increases suction and cleaning passes to remove the mess on carpets and hardfloors. The only robot with NeverStuck technology, it will navigate around obstacles AND lift itself up and over thresholds and onto thick carpets. Not only can the robot deep clean, but you also do not have to worry about it getting stuck. PowerDetect finishes the cleaning mission every time and with each clean will empty itself into its bagless base that contains a HEPA Anti-Allergen Seal trapping dust & allergens inside.
| Pros for Shark - Robot Vacuum & Mop PowerDetect NeverTouch, Combo, Self-Emptying & Self-Refilling, 60-Day Debris Capacity with Pad Dry - Gaia Grey | |||
|---|---|---|---|
| There were no pros for this product— | |||
| Cons for Shark - Robot Vacuum & Mop PowerDetect NeverTouch, Combo, Self-Emptying & Self-Refilling, 60-Day Debris Capacity with Pad Dry - Gaia Grey | |||
| There were no cons for this product— |
Customers are delighted by the robot vacuum's excellent vacuuming and mapping capabilities, as well as its quiet operation and effective navigation. Many appreciate the self-emptying feature and the robot's ability to avoid obstacles, while some users noted the need for more frequent water tank refills and limitations in stain removal. The ease of use and long battery life were also frequently praised.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Cleans really well. I haven’t had to clean the dust bin in over a month so far however I have had to refill the water a few times. Overall cleans well. I love the map and the options to clean specific rooms instead of the entire area.
Posted by FranciscoG
Very efficient, very smart, incredibly useful. We have white porcelain floors, so we see every little spot, and this Shark gets them all. Would recommend.
Posted by ManuLeMerou
I absolutely love Roger!! That's his name, doesn't every one name their robot? Lol. I love that he does everything himself, you basically set it and forget it. If he gets stuck he sends you a notification. I got him on sale and it was truly worth it!
Posted by Matt
