Shark - Robot Vacuum & Mop PowerDetect NeverTouch, Combo, Self-Emptying & Self-Refilling, 60-Day Debris Capacity with Pad Dry - Gaia Grey

Cleans really well. I haven’t had to clean the dust bin in over a month so far however I have had to refill the water a few times. Overall cleans well. I love the map and the options to clean specific rooms instead of the entire area.

I absolutely love Roger!! That's his name, doesn't every one name their robot? Lol. I love that he does everything himself, you basically set it and forget it. If he gets stuck he sends you a notification. I got him on sale and it was truly worth it!

Very efficient, very smart, incredibly useful. We have white porcelain floors, so we see every little spot, and this Shark gets them all. Would recommend.

I absolutely love this product, it was easy to set up... and love the schedule feature

Verdict: This Shark Robot Vacuum and Mop works quite well, with mostly “never touch” convenience. It maps, navigates, vacuums, and mops effectively and on schedule. The large water reservoir and dustbin mean that you don’t have to tend to it often, but… it does not wash the mop pad in this version of the bot; I would recommend spending just a bit more money to get the pro version (washes the mop pad after each use). We are very happy with this robot; the finished basement has never looked so clean and smelled so nice, every time we walk down! Physical setup. The box was smaller than expected for an auto-empty vacuum. Unpacking was quick… less than 5 minutes. Setup was even quicker: pick a spot for the base station, remove the stickers, connect the mopping base, roll the robot into the base station, fill up the water tank for mopping and use the QR code to setup on your smartphone. Getting started. Setup was not very smooth for me unfortunately. I was able to add the robot to my Shark app and map the area. So far so good. I then tasked the robot to vacuum and mop, but it only rolled out and sat there until all the lights were red. Using the troubleshooting steps, I held the home button for a few seconds to reset the robot and tried again… same thing… three times! So at that point I quit for the day and decided to try again the next day… Same thing the next day on first try. Finally, I tried to just task the robot to vacuum, it dropped the mopping pad and went to work. That worked really well. After the full vacuum, I again tried to task the vacuum to vacuum and mop, and it finally worked! It now vacuums and mops three times a week, without a problem. I am really not sure why I was unsuccessful in all my initial attempts to vacuum and mop. PRO TIP: if you are not able to vacuum and mop after initial setup, try to task the robot to just vacuum. I think that this forces the robot to release the mop pad and then reattach it later, probably the right way, in case you don’t install it properly the first time. The App. The Shark app is fairly helpful. You can use it to edit your map, schedule cleaning, check on cleaning history, spot clean (this is really nice), access support features, and shop for supplies. You can see the robot move in real-time on the app, which is helpful for spot cleaning. Unfortunately, the app doesn’t show completed trajectory lines. Robot Performance. It performs well and I don’t have to worry about it. I think that this says everything about it. I plan to check the dustbin and water level once a month, and I hope that the robot lets me know when it has an issue or when maintenance is required. Navigation. The robot navigates quite well. It doesn’t bump into furniture or walls, and cleans carefully around small objects, such as the narrow leg of a coffee table. It always gets back to the base station. Coverage across the space seems good. And to my surprise, it can clean in the dark! I suppose the technology used doesn’t require light. Things I love: - Nice all-in-one package that vacuums and mops well - App is decent, but could do more - Navigation is excellent, even in the dark (I think… I wasn’t there to see it, but the app says the cleaning was done and the floors look good) - The base station removes the debris from the robot, awesome! - Good battery life… I can vacuum and mop the whole space in one charge - Fairly compact package… it fits under my coffee table (see picture) - It makes voice announcements (helpful if you are around to hear it) - Quiet operation, it’s not a nuisance - The base station dries the mop pads after each use - It can raise itself to get over obstacles!! Never seen that before Things I don’t love: - Ordering supplies is not very convenient. I have to put the model number of my device… why? The app knows what Shark device I have! For me to order from the app, it has to be more convenient than using a large online platform - I wish the app showed completed travel trajectory lines so I could see where the robot has been, and assess the efficiency of cleaning routes and overall cleaning effectiveness - I think that a robot that mops should always auto-clean the pads. Maybe the base model vs pro model should differentiate in another way than the auto-wash feature, for example, the pro could have an attached stick vacuum. In the end, I think that people who buy “never touch” robot vacuums don’t want to have to remember to remove the pad to wash it. I recommend only selling robots that self-clean the pads to avoid suboptimal mopping after a few months - I would like to be able to choose what notifications I receive. Frankly, I don’t need to know that the robot started cleaning. On the other hand, I am interested to know that cleaning was completed, if there was an issue with the session, if the water needs to be refilled, or if maintenance is required. Everyone will care about different information, so best to make this customizable - Not the smoothest setup experience for me, but it works perfectly now, so it’s ok - The edge brush could have one or two more spokes… not sure why it has only a single spoke. Adding one more spoke to the rotating brush would increase brush coverage without any tradeoffs. Overall, the Shark Robot Vacuum and Mop NeverTouch offers a nice package that mostly delivers on the convenience it advertises. While I recommend spending just a bit more money to get the Pro version so that you get auto-wash of the mop pads, this unit will vacuum and mop your space well and satisfy the vast majority of buyers. It’s not cheap by any means, but time saved and the convenience factor means that the value is there. I give it 5 stars (can’t take points away because I didn’t get the “pro” version, that’s my fault). I recommend this robot.