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Customer Ratings & Reviews

$649.99
Save $350
Comp. Value: $999.99

Customer reviews

Rating 4.1 out of 5 stars with 326 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers recognize the Robot Vacuum & Mop for its impressive cleaning performance, mapping capabilities, and relatively low noise level. Many appreciate the convenience of its self-emptying and self-refilling features, along with its ease of use and satisfactory battery life. However, some customers have noted minor issues with navigation and limitations with the app, while others feel the size may be a concern. A few users also expressed concerns about the suction power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 326 reviews
  • Rated 5 out of 5 stars

    Robot mop and vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent it is my best buy. I am forgot to clean, my robot is efficent. I lovet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Big Time Saver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good…saves me a lot of time keeping 95% of floors clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    a great helper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a baby and 3 furry friends. With my Shark Robot my home is always clean. Is an excellent investment and the result is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it's incredible how this shark cleans everything, so fast & easy, I recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark is amazing in best buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping at Best Buy is the best in service and warranty

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, super easy to set up and does a great job cleaning my floorsn

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark mop/ vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it,works great. It goes through the entire house vacuuming and mopping and no problems at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well but 4 months in the nozzle that fills the unit with mop solution broke off. Shark immediately sent a free replacement with no hassle at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective and nicely working Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shark vacuum is very effective and does the job nicely, it cannot program 2 floors but you can move it up and down with dock. We have used this for 6 months now and we really love it. It save a lot of time and effort to keep the house clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome product!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does well with both vacuuming and mopping. I love the hands free mop pad cleaning and self drying feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product it makes my life easier and perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for 3 weeks and my house is now a whole new level of cleanliness. The dust that used to be on the floor is gone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works good it just dies too fast and if u have nothing but carpet at your house I don’t recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way how this works. It saves so much time and it is perfect for busy families.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark never touch pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did good at first then the never touch turns into a maintenance non stop for it to keep wprking properly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Perfect Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really does a great job in vacuum or mop mode. Does well with dirt detect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely my Shark 2n1 it’s hands off and does a great job at cleaning the floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.... glad I purchased this one. I made a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my wife very happy she wanted eBay knock off but this price is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing have 2 Germans and a cat it picks up in small areas

    I would recommend this to a friend