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Customer Ratings & Reviews

$599.99
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The comparable value is $999.99

Customer reviews

Rating 4.2 out of 5 stars with 357 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers recognize the Robot Vacuum & Mop for its impressive cleaning performance, mapping capabilities, and relatively low noise level. Many appreciate the convenience of its self-emptying and self-refilling features, along with its ease of use and satisfactory battery life. However, some customers have noted minor issues with navigation and limitations with the app, while others feel the size may be a concern. A few users also expressed concerns about the suction power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 357 reviews
  • Rated 4 out of 5 stars

    Shark never touch pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did good at first then the never touch turns into a maintenance non stop for it to keep wprking properly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I have 2 big dogs so this helps so much ! Would definitely recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    It's OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting and convenient to a point but it still gets lost, confused and stuck. I'll keep it but it's not as awesome as advertised

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Morgan,

      Thank you for taking the time to leave a review.

      We apologize for the difficulties you're facing with your Robot Vacuum. Please reach out to our team by phone at 1-888-228-5531 and we'd be happy to look into this for you.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    This one was defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it was defective but im sure it would have worked. It did pick up some dirt etc before it went haywire. Again because it was defective.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your RV2820ZE was defective. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Sharp vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the shark vac and mop. Great addition to the house hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got this so can only review the set up and initial few times using it. Pretty easy to set up and connect but I already had an older shark robot so had the app. The mapping was extremely fast and he’s working off his schedule well. Love the mopping feature on this one and not having to fill the tank or change tanks as I go. It does this automatically, it’s great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The beat vac mop robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this robot, simple to use and very little maintenance

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Robot Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product cleans very well and helps cut my cleaning time significantly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark attack!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Shark vacuum!! Works great and loves how it cleans my house

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product works great love the mop feature works great.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    4 DOGS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Vacuum 4 long haired Dogs plus it mops the floor at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I would recommend to family and friends to purchase item

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The future of cleaning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice machine and it would save you a lot a time cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Really good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it will do! Have had no prodlem with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiest customers ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be more happier than we were with our first vacuum thanks best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for 3 weeks and my house is now a whole new level of cleanliness. The dust that used to be on the floor is gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot mop and vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent it is my best buy. I am forgot to clean, my robot is efficent. I lovet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worryfree cleaning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and worry free house upkeep for busy people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and mops great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great cleans well, live how you can schedule ahead of time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues so far :) Love the mopping feature!

    I would recommend this to a friend