Customer Ratings & Reviews

Works great as expected. Gives me less back talk then my kids when I ask it to clean.

I love it very good product very good easy to use.

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I purchased this item because of the supposedly hands free cleaning. I was very dissatisfied however. It did not do a good job following its own mapping. It was moppinh my carpeted living room, going around in circles and cleaning a small space instead of what I selected. Then after all that could not return to dock after cleaning. It costs way too much for this. I purchased a cheap off brand prior that performed basics better in my opinion.

Honestly it’s nice not having to refill or empty anything out but it misses spots and dirt and for the money not worth it

Bought this several months ago and was very impressed with the job it did initially. About a month in, the mop seemed to be flowing less water. Now it doesn’t flow at all. Have done all of the maintenance very regularly. Also got the under this one that doesn’t have a dirty water tank and I’m having similar problems. Definitely do your research before buying.

Excellent quality and saves alot of time. My husband and I bought it during black friday.

Vacuuming/Mopping not as accurate as anticipated. Does not do a good job under cabinets by kick plate.

I love my shark rumba. It is the best investment I ever made. June E

I love this! I set it and it is amazing at avoiding obstacles

Excellent and easy to use. Great features, works well on pet hair.

First package we received from delivery the box was so beat up we had to return without opening it. We returned and exchanged for a BNIB and we shouldve just got our money back. We set it up per the manual and just noticed after 13 days it had developed a small leak into our kitchen floors. So now we're trying to get the water damage out of our engineered wood floor...... Not worth the money done recommend.

Works as expected with good obstacle & dirt detection.

the mop function is not great. dust is mixed with water and spread across the floor.

This product was easy to setup and overall is good quality.

This unit works as advertised. Very pleased so far

We have a couple dogs that is definitely affecting this unit. I run it daily and it still plugs with dog hair (doesn’t take much) and it doesn’t pick up fine sand! I wish I could still return it. Not worth the money.

=-_Setup_-= Setup was fairly easy, there’s a large cardboard cutout included in the box that will walk you through the setup process. The base just needs the ramp attached, attaching the side brush on the vacuum, and filling up the water reservoir. There’s also an air freshener that fits in top of the base to keep the dust bin odor down. Unless I totally missed it, I would have liked to have seen something that shows me what each of the buttons on the vacuum does. I’ve had to press each of them to figure out what they do. Also, a user manual or at least a downloadable user manual would be nice too just to have an offline reference for features, use and care, and troubleshooting. First time use requires it to charge on the base until at least 70% battery which doesn’t take too long at all. The first run will do a mapping of your house which takes a bit depending on the size of your home. Once complete, you can review the map, label rooms, and set no-go spaces on the map. =-_Cleaning_-= Shark does cleaning a bit differently than some other vacuum and mop combos I’ve seen or used. First, the robot will do a vacuum run on the carpeted areas of your home. This is to get up any particulates that could be throughout the house that would affect it’s ability to mop. It does this without the mop attached to the robot. Then it’ll come back, grab the mop, and refill it’s tank if needed, to vacuum and mop the areas that are laminate or hard wood. It does a great job of vacuuming. We have 4 cats and I barely notice any dander on the floor since we’ve had it. Since we’ve recently moved we’ve also had some more foot traffic than usual, but you wouldn’t be able to tell. I run it once daily, both mopping and vacuuming since most of our floors are laminate. It does great with mopping. The mopping pad oscillates as it moves along the floor and it puts down a good amount of cleaning solution too which I like. When it’s done with a clean cycle, it’ll go back to the base and empty it’s bin. Occasionally the mop head will be cleaned. The vacuum will announce the task before it performs it and it takes several minutes to do so. I couldn’t get a good look at the cleaning process, but it cleans then dry’s the mop head so it’s ready for next use. This process is a bit loud, so I would advise against running a clean cycle while watching TV or at night to avoid the disturbance. I’ve only had very minimum issues with navigation. If there’s a ledge or floor mat the robot is struggling to get over, it has the ability to raise it’s wheels to push over the obstacle. With this feature I’ve had no issues with kitchen floor mats which have been troublesome for other vacuums. You really do need to make sure the base has enough room for the robot to find and dock with the base. I had to reposition the base because the vacuum had trouble finding it. I pulled it away from the wall a few inches to give it some space next to the pantry that was next to it. It is good to note that like some other vacuums, the Shark’s navigation doesn’t rely on the room to be well lit, so no need to turn on all the lights to vacuum. =-_Software_-= There’s a lot you can do with the app too. Within the app you can create a map of your home, setup no-go zones, and spot clean. If you’ve moved around your furniture you can remap your home. Also you can clean on a schedule, mopping on some days, vacuuming on others, or both. The only limitation is you can currently only schedule one cleaning run per day, any additional runs will have to be triggered manually. Also a few quick things within the app worth mentioning. There’s a notification center to notify if there’s any issues with the Shark. There’s a history where you can look at runtime, square footage cleaned, and where DirtDetect was activated. You can also adjust settings such as notification volume, language, and more. =-_Final Thoughts_-= I’m very happy with the Shark Power Detect Pro. I think shark took notice of the robot vacuum industry and asked where they could be different and do better, and they did. I like how the dock has a mop pad cleaning system so you know you’re floors are getting cleaned with a clean pad as well as the “Never Stuck Technology” that lifts it over obstructions.

Started off great, after 3 months this robot has lost the map multiple times, continuously looses contact with the internet and you have to delete and readd the robot to get it to try to work again. When it is actually connected and able to run it misses more spots in the house than it actually vacuums. The suction on this robot is weak. Small dirt particles from the bottom of your shoes get left behind making you have to come behind and vacuum with an upright machine defeating the point of this in the first place. The app is complete garbage and sharks customer service is horrible. Dont waste your money on this.

I've always liked the idea of robots doing your chores like in the sci-fi movies. Robotic vacuum cleaners try to deliver on that idea, lately just missing the mark. Robotic vacuums I've gotten in the past few years have been progressively better at doing their task, be it vacuuming or mopping. The constant issue is to clean up the robot, like changing a diaper, emptying the bin or cleaning and drying the mop pad. It's a tediousness that prevents me from wanting to use them with any degree of normalcy. I can happily say I've set up a daily cleaning schedule with the new PowerDetect NeverTouch Pro from our friends at Shark/Ninja. What they lack in countertop appliances, they more than make up for in cleaning tech. This cleaner makes it easy to use it and forget it, at least for about a month or so. The package comes with everything you need to start cleaning including the concentrate for the mop. This 2 in 1 unit requires no supervision, no changing modules, no emptying bins, not even cleaning and drying pads. You are literally spoiled with self sufficiency. Setup is a breeze, place the base in an open space, connect the ramp, insert the deodorizer, fill the tank with supplied solution and fill remaining with water, done. Plug it in and place the robot on the contacts to charge. Once charged, send it out for a mapping run of your house. Using the lasers and infrared sensors, it doesn't physically have to cover the entire space to know where everything is and what to avoid. There's a conveniently located power bar on the top of the robot to give you an idea how much power it has; vacuuming takes up less battery than mopping. On it's first run, I noticed how it lifted the back end about 3 inches to go over thresholds and HVAC grates showing its Never Stuck feature. It carefully navigated around furniture without banging into it constantly. The mopping run yielded some interesting results, whereby the pad would extend to get closer to the wall and cover more area effectively. Not only that, but it also located a stuck-on stain and went over it multiple times until it was all but gone. It did a better job than any previous unit I had, including a Shark product I highly prize. But the fun's not over, once done, it went back to base and dropped the mop pad into a receptacle where it was cleaned and quietly dried. Granted, the drying process came with a low hum that was a bit persistent as it took several hours to dry. Fortunately, it can go out and vacuum while leaving the pad behind. I think it's a positive that Shark has eliminated the dust bag that requires replacement once full, one less expenditure. The cleaning solution can be purchased in larger sizes for reasonable savings, considering how long it lasts, it's worth it. The app even makes clever suggestions on what to name it, Moptimus Prime is ready to roll out!