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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 523 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the Rotator DuoClean's powerful suction, ease of use, and carpet cleaning capabilities. Many appreciate its strong performance and the helpful attachments. While some find the vacuum somewhat heavy, the overall positive feedback highlights its effectiveness. A few users mentioned occasional clogging and a small dustbin as minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 523 reviews
  • Rated 5 out of 5 stars

    Better value than the Dyson

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this Shark for over a year and it's been keeping up with dog hair and children. It cost less and less finicky than the Dyson we had so that's a big plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good vacuum, but I liked the previous design better since it hat the power on/off switch right at the handle, you can turn it on/off with one hand while vacuuming, but this new design they move the switch down to the dust tank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for long hair, and animal hair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picks up long hair and doesn't tangle it up in the roller, you still have to clean it out but it is not the horrid mess most other vacuums become. Both myself and my husband love this thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum really is worth the money! I have 4 kids and there seems to always be something that I have to clean up. I hate sweeping and this vacuum lets me switch between carpet and flooring instantly. It has saved me so much time when cleaning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I want!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Does everything I wanted it to. I have had the same vacuum for 15 years and it is sturdy but that in comparison to more modern styles now was difficult to both clean and do all of our cleaning with. I’ve loved using this vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled, the person who helped me was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me was informative and awesome. Ismael. I needed a vacuum, but didn't know much about them. Ismael described all of the vacuums with me and I ended up purchasing the "Shark". Used it several times and I just love it. Cindy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. The features are nice. The suction hose dose not stay attached to the body when vacuuming and bounces around, very annoying. They should have made a better way for it to stay attached while doing upright vacuuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark vacuums never disappoint. Love my new vac! Amazing how much dirt it picks up and love how the it has the ability to go in hard to reach places like the brand that looks like a ball. My second Shark and won't be my last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Self cleaning brush doesn't work as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality vacuum cleaner, it has strong suction and I was really impressed with this machine's ability and power over all. The drawback I would point out is the self cleaning brush didn't work as advertised, hair was still tangled in the brush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome suction power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome, with good suction power. A little heavy for some maybe, but suction is phenomenal. Would recommend this product especially for high traffic areas. I shampoo my carpets less often with this vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vacuum at a Great Price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark Vacuum has a lager head then our older shark so it takes less passes then normal. That is a nice feature. The vacuum it self has done an awesome job. I would defiantly recommend this Shark Vacuum! Great buy since we got it on a daily deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. cleans well. hard to figure out I guess I’ll have to read the manual lol. I put it together without looking at anything. A little bulky is self driven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good experience so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum when my other Shark stopped rotating. I called Best Buy and they said I could return it for a new one since I had a service contract with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great at Picking Up Pet Hair & Dirt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros -Great at cleaning up pet hair -Lightweight Canister for cleaning steps -Long hair does not get caught in rollers Cons -Removing canister to empty is not very intuitive -Front roller keeps popping off of ours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fine Vacuum Indeed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shark does a great job with pet and people hair, and makes things easier with a self-cleaning roller brush. It does require a soap and water cleaning of the dirt compartment after each use. And that's a pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous product. The only thing I wish I could change is the length of the handheld attachment handle. It’s too long and I lack control while vacuuming stairs it wobbles all of the place bc it’s so long

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum works well, displeased with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum seems to work very well, I was displeased with ordering through Best Buy because my package was opened, and so are the individual packages inside the box it appears to me that maybe someone assembled it and returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum for cleaning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Thanks for the recommendation. It’s doing the job I expected. It replaced a Kirby and cleans just as well if not better. I would recommend it to others looking for a new vacuum. Aww

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best acquisitions, I have a puppy and usually I have to vacuum every day and with this machine I collect a lot of hair from both the chairs and the carpet ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum. My only complaint is the width of the brushes. Seems narrow when compared with the vacuum I am replacing. Not a big deal, you just have to make an extra "pass" when vacuuming the hallway.

    I would recommend this to a friend