This is a long review, I share my experience with my situation and your's may be different so please consider that. Full disclosure I am a Best Buy employee but my points here pertain to everyone so I wanted to write a review to hopefully help others. Firstly, I have been using an old Kenmore bag vacuum for over a decade, and from all the stuff it picked up it did a great job. I only replaced it because it was duct-taped together at the base and would lose power on the backstroke when vacuuming. I did a lot of fo research with my main priorities being pet hair (two cats), deep carpets, and hard floor. This is the vacuum is the one that I arrived at that met all my requirements and at an excellent value when it was on sale. Before picking up this vacuum I had vacuumed with my Kenmore for about an hour in my small apartment getting as much as I could out of our carpets only two days prior. I then proceeded to fill nearly the entire dust cup with hair and debris, I was amazed, to say the least, and I barely spent 20 minutes going over the exact same surfaces I have just vacuumed with my Kenmore. The biggest claim is pet hair, and believe me, it takes it like a champ. However, I have two short-haired cats, and my girlfriend's hair did get caught on the brush roll some of the time so long hair is definitely not perfect, but still much much better at clearing it than my Kenmore was. Most of the vacuum parts and filters are washable and easy to access, or straight up replaceable. The only gripe I have so far is that the orange and red felts on the bottom of the powered head, and on the pet brush are already beginning to show signs of wear and fraying. For this reason alone I 100% recommend Geek Squad Protection, which includes the repair cost for normal wear and tear as well as accidental damage which is key. The normal 5-year manufacturer warranty ONLY COVERS THE MOTOR, which I would hope easily lasts 5 years. That's really all, overall great vacuum that does an excellent if not perfect job with hair and some minor wear on the more delicate parts. Although I know that as long as I have the Geek Squad protection on it I can take it to Best Buy and get it repaired or replaced if need be is a huge comfort for such an investment.

Wow didnt realize what we were missing with the latest tech. Upgraded from a dyson animal bought in 08. This thing is amazing and I actually enjoy vacuuming. It is great on carpet and hardwood and the attachments and ability to take the canister with you off the base make it easy to clean absolutely anything. You will love this vacuum. And the no hair wrap is great! Use on carpet and it will ensure no hair wrap.

Works really well. The only issue I have is that it is so big and heavy especially if you have to carry it up/down stairs. I was so surprised with how much dirt it got out of the rug in one use! We have vacuumed the whole house and it does great. The self cleaning roller really works, no hair in it at all even with a dog and 2 girls.

Pros Cleans carpet and hard floors well Powerful brush roller Air filters are washable Dust bin is surprising large Dust bin is very easy to empty Suction is adjustable Powerhead is lower profile to fit under most furniture Self-cleaning brush roll really stays clean and free of hair LED headlights are surprisingly handy HEPA filters have shown to work well in independent tests Vacuum section separates to allow cleaning in smaller spaces Cons Heavy for the size All the separate buttons are confusing No bristle tool included Plastic feels flimsy in places Holders for tools on vacuum are tight but don’t hold tools well Putting wand back is clumsy Small wheels that support brush roll section feel flimsy Design The Share Rotator Lift-Away DuoClean Pro has looks to match the name. The design, although not as bold as previous designs, still looks very complicated. There are no less than 12 buttons and levers to access different modes and features. While some brands have endeavored to simplify the design and make a sleek looking vacuum, Shark has seemingly taken the approach that people enjoy buttons and levers and the “As Seen on TV” look. This isn’t to say that a vacuum must be a work of art, but more that Shark’s design certainly focuses first on features. The vacuum section detaches so that you can carry it separately using just the vacuum wand. The roller base has two rollers, one a material almost like a duster and the other a traditional brush bar but with the bristles spaced further apart. The back has two sturdy feeling wheels, but the front includes two tiny rubberized wheels that seem very fragile and are unchanged from the style that users complained fell apart from previous models. Only time will tell if this latest version lasts. Included are a smaller brush assembly, crevice tool, and hard surface nozzle. Strangely, the vacuum only has onboard storage for two of the three tools. The design and placement seem an afterthought as they click in hard but fall out easily with one even protruding out and getting in the way of the cord wrap. The main vacuum area has a HEPA filter, foam filter, and large particle screen. The manual states no service interval for the filters but rather instructs you to wash them. If they hold up over time this can be a great costs savings. Usage and Performance Initially understanding what buttons and levers to push and switch can get confusing. Probably the most commonly forgotten button would be the button that turns the rollers from carpet to hard floor and wand. Fortunately, regardless of if you forget to turn on or off, the most you would be left would might be a less than clean surface. Over time, the options become easier to remember and might even prove somewhat handy. In regular vacuuming, the brush roller section is short enough to get under most areas. Your main limitation would be that you can only go as deep as the waste bin allows, as this motor requires it to be attached to use the brush rollers. To use the power roller independently would require the powered lift-away versions. The rollers have at first what sounds like a gimmick in what is called Zero-M but in the end is probably the most standout feature. If you have kids with long hair or pets, Zero-M is your savior. Even with two dogs that shed heavily, a wife with long hair that sheds, and a kid that also has long hair the Zero-M technology meant not once were the rollers covered in hair that needed to be cut off. Even with most waste bins full of mainly hair, the rollers have always stayed clean. Suction is very good and can be adjusted via a little, adjustable leak, sliding door near the handle. It’s a simple and effective idea to change suction power. In most cases though, suction works just find on maximum with the rollers effectively keep the carpet in place while extracting dust and dirt. At first glance you might wonder why in the world do you need lights on the front of a vacuum. Is it for vacuuming in the dark? After using it for a time you will realize it is in fact stranger that more vacuums don’t already have. First, regardless of how well lit a room there are always dark spots and this helps you see the dust bunnies you missed. Even more helpful is on hard floors. Those lights shine at just the right angle where you can easily see if any dust is left after you are done. The over design is very maneuverable and easily tilts around corners with easy which is great for most. Even though the design is mostly plastic, so as a word of caution for those with weak wrist you may wish to check the weight first. For the ones who tried to use the vacuum but had weaker wrists the weight meant a simple turn caused the vacuum to turn to a side and stay there. They didn’t have the strength to straighten it because of how the weight is distributed. Attachments can be used by detaching the handle with or without the tube and pressing on the desired attachment. Although the design works, it seems refinement of design was last on the list as the attachments look like they have a soft rubber press fit. In reality, it’s a hard piece of plastic tubing you jamb into another. It doesn’t grab much or go very deep. There is no attachment clip so a little caution is advised when cleaning behind things. You might accidentally bump off the attachment and have to fish it out. Beyond that, they do their job as well as anything other vacuum with little fuss as you would expect. That said, a brush tip on the crevice tool would have been nice. After having lights on the brush roller, you will find yourself wishing a light was on the wand as well, but to get that you have to upgrade to the powered lift-away or Apex series. If you have areas where you need to lift the vacuum and want to use the wand, such as the stairs, the lift-away function can be very handy. If you don’t have stairs you likely won’t find many uses for that feature and find rolling the unit area more convenient. If your brush roller overheats, there is a warning light to let you know you need to take a break and let cool but with the Zero-M it’s doubtful those situations would come often. The clear dust bin means it’s easy to tell when it’s full and emptying is very easy. Of course, an open dust bin is nothing new but what is nice is the base of the dust bin has not ledges to catch dust as you dump it out. Just press the latch and let the bottom open and everything falls out easily. This might sound strange, but a surprising number of canister vacuums like to include an awkward ledge on where you empty causing a handy place for things to catch on their way out. After all of this information about how the Rotator Lift-Away is a bit complicated and unrefined it all comes down to one big question. Does it work? The answer is absolutely. Once you get used to the complexities, you will find this rarely requires a second pass on hard floors and does a good job of getting most junk out of your carpet with hair being its specialty. Emptying the waste bin is hardly a chore so you can finish fast with little fuss once you get used to it. Regardless of if it was small bits or big pieces it always seemed to be picked up. With the rollers being direct drive, you get a clean path with no missed strip in the middle of your carpet stripes. Final Thoughts The real question is what are your priorities in vacuum. If you want a filter free vacuum with a highly refined operation, this one isn’t for you. If complexity is less of a concern and you value good performance on carpets and hard floors, prefer HEPA filtration, and most importantly are tired of cleaning brush rollers of hair you should give this one look.

I recommend Shark to everyone. I love their vacuums. This is not my first Shark, but it is my favorite Shark. When it comes to cleaning my carpet and floors Shark sucks, in the best possible way. My other Shark is a Rotator Lift Away Pro also, but it does not have the Duo Clean, self-cleaning brushroll or light. And these extras are so NICE. I do not have pets in the home, but both humans living here have long hair (past our shoulders) and having to cut the hair off the brushroll after vacuuming is an annoyance I can do without and now I can. I have never before vacuumed without having some hair wrapped around the brushroll until now. There was none. The ease of assembling the Shark should be mentioned. It comes in many pieces but it's not hard to see how they should be put together. If any doubt the included instructions are pictured to help. The audible clicks let you know when it's properly connected. I had it together in a few minutes and ready to go. The buttons are easy to push and see and the adjustable suction for area rugs is always handy. The rotator action makes getting into tight spaces a breeze that you just can't get with an ordinary vacuum and the light is bright enough to see in dark areas and under tables and is something I've missed. The vacuum is top-heavy, slightly more so than my other Shark but to get this much power I suppose that's the trade-off. The lift-away canister makes cleaning stairs and above-floor areas such as blinds, over doors and walls much easier. The smaller roller is great for reaching under beds and tight spots that the larger one can't get to and the crevice and dust brush are included as well. The cord is long enough that in my average-sized home, I can plug into an outlet approx. halfway and reach from one end to the other without having to change outlets. You just can't go wrong with this Shark in my opinion. I'm a very happy customer.