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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 523 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the Rotator DuoClean's powerful suction, ease of use, and carpet cleaning capabilities. Many appreciate its strong performance and the helpful attachments. While some find the vacuum somewhat heavy, the overall positive feedback highlights its effectiveness. A few users mentioned occasional clogging and a small dustbin as minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 523 reviews
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Shark Wins!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Shark vacuum cleaner, but it is my favorite. This works well on my linoleum floors, and equally as well on my carpet. I have a long haired cat, and it didn't take long to suck up all kinds of hair and debris that my older vacuum missed.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can suck up anything. I don't think my carpet has ever looked cleaner in one go. Absolutely, highly recommend it. It's much better than my old vacuum and the built quality of the vacuum is great. definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Much better than Dyson Animal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had used Dyson Animal vacuum for several years but this vacuum is much better; easier to clean, pet hair doesn’t get tangled in vacuum, amd was about $100 cheaper; I do recommend accidental damage warranty on any vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Shark Rotator Duo Clean with Self-Cleaning Brush

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really, really, really like carpet vacuumed by the Shark Rotator Duo Clean with Self-Cleaning Brushroll Lift-Away Pro Upright Vacuum - Sage Green vacuum cleanerer.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    powerful pet vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product i have a german shepherd this vacuum is perfect for keeping her shedding under control very powerful

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucks! And it should. Lots of nice features, particularly the Lift Away canister design. Very handy. The vacuum works well for our carpets, hardwood floors and all the little hard to get at nooks. So far it's been an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    All floors clean!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I have owned. Love the lift away feature for stairs. Love the dual brushes makes moving from any floor surface to another easy. However spin brush attachment is not great. The belt is to thin and causes brush to bind up and not properly spin.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    One hell of a vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently adopted a dog and quickly learned my old vacuum was not going to cut it! Dog hair!!! I picked this one up and wow!!!! The suction this thing has, even on hard floors will suck up a small rug! Lol. Well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    quality vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old Shark that we wore out. This is the 3rd Shark that we have purchased over the years. Shark vacuums are good quality for the price. This new one has the second brush bar for hard floors which is a great addition

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early Christmas gift for the family. We really like the Shark line of vacuums. The earlier model we had was "borrowed" by my son when he moved out, so we bought a newer model. The DuoClean feature is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had trouble settling on a vacuum that can handle hard surface and carpets equally. This one has done the trick. We love the detachability option. It makes vacuuming stairs a breeze Great with pet hair as well.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my boyfriends mom. Who has her 5 grand children & 7 dogs 4 adults living there. The vacuum works wonderful and keeps the carpet clean. Will be buying myself one soon. Also plan on gifting another one.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This thing really sucks... as it should!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I have ever owned. I've spent a fortune on others that cost way more, but they didn't work half as good. I have a little carpet, mostly hardwood, tiny bit of tile.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    It’s a little clunky.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a harder time making corners and feels heavier than expected. So far, it has been okay with suction but not as good as our prior model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    better than dyson

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a dyson cinetic that basically died exactly at 5 years and 2 days. tried to save it, but time of death was determined so back to best buy i went. THIS SHARK is BETTER than the robot vacuum i have. it sucks up EVERYTHING and my long hair, dog hair, and what not doesn't get tangled in the brush roll. if you vacuum up a lego or some trinket, it goes into a separate compartment in the canister for easy retrieval. four people and two dogs, and i can't stop raving about this vacuum. i only gave it four stars because it did not come with a crevice tool and the hose connection insert dismantles when i try to vacuum so that's annoying. other than that, shark all the way. im never looking back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a gift, she said, It's the best vacuum she ever owned. the have a cat and they couldn't believe what the old vacuum left behind.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Still love a year!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later and I still LOVE this vacuum! It is a little heavy to push at times but it makes up for it with the efficiency. It gets all my husky's hair up quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Wife loves it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous vacuum was the Dyson animal...... something something something........ it had a good run of 6 or 7 years. Wife was in the middle of vacuuming when it let all the smoke out. So que the "quick" hour long trip to the local Best Buy after a 12 hour work shift. Get this gem loaded up, head home. Lets say it was 9pm-ish. She had to get it out of the box and give it a test run. Loved it so much she vacuumed the entire house. Hard wood floors included. She loves this thing. Its a dirt sucker!! Very agile, not real quiet, but its a vacuum. Not a leisurely drive in your Bentley Continental. Noise is just something you are gonna have to deal with. Easy to dump the canister. Seems the no hair wrap thing works well so far. If things change i will update.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Shark has locked me in as a customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Shark in the past and will keep buying their products. When the opportunity arises, I would buy a Dyson, but after using the Shark, I am in no rush.

    I would recommend this to a friend
  • Cons mentioned:
    Clogging

    Rated 4 out of 5 stars

    Pretty good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had bought the other shark model that’s priced at 249 and it was bad. The made the pipes and tubing smaller, which lead to more clogs in the canister, and eventually in the tube. This one is more like the older one.

    I would recommend this to a friend