Customer Ratings & Reviews

Works great so far.. the only down side is the app

Very good, help very well.good price and good working.

Best vacuum ever! I switched from iRobot and this is soooo much better! I wish I got this sooner! The mop is amazing and the vacuum picks up after my kids and dogs! Love it and makes it nice and easy!

This the perfect gift for anyone looking to help keep their house clean

Amazing - a must have. I leave to go to work, come home to fully clean house. Can't say enough great things.

Works perfectly! Helps me keep up with the mess generated by having 5 dogs.

Does a great job or keeping the floors clean. We have animals so this goes a lomg way.

Very easy to set up. NEVER gets stuck. With two dogs, our floors finally stay hair free.

Love this vacuum so much I’ve bought them as gifts for other people

Best purchase ever. Works great especially with 3 dogs. Would definitely recommend

Works great. Has an issue with getting stuck on things so far.

So far so good. Works much better than the prior model I used.

Like it , smart invention , doing its job in a perfect way

Works great. App is amazing. I want another one asap

This isn’t a small vacuum. If you are looking for something that will go unnoticed, this may not be the one for you. Granted the ones that have a small footprint can’t clean and empty themselves usually, so I guess it just depends on what you value. For me I love that I don’t have to deal with the vacuum itself. Just the clean water container, the dirty water container, and the dust bin. I also love that the dustbin doesn’t have a bag. I hate having to order bags for the base stations, I never remember to and then suddenly I’m out. Though they do have a replaceable deodorizer that might be worth ordering a replacement for as it wears out eventually. The clean and dirty water containers have lids and a handle to grab them by and you just lift them right out after opening the lid of the base station. They made it as simple to use as possible. The clean water container has two lines, one very close to the bottom to add cleaner to that line and then one near the top to add water till it reaches that level. The never stuck technology is really impressive, I left some cords on purpose around to see how it would handle them as I figured if anything would get it stuck, it would be those, all I got was a notification on my phone that said never stuck mode hand been activated. Eventually I was able to get it stuck though, and that was when my wife add some “enzyme” stuff that is supposed to keep our new puppy from wanting to see on the floor after his first few accidents. This stuff made it just stop in the middle of the floor and say it was stuck, I think it just got confused on why its water was so goopy. Then when it went back to the base station and tried to clean its mop parts it ended pushing water onto the floor around the base station. I describe all this because it is more of a word of caution. This was user error not the device itself. Looking at the consistency of what she added, it was too goopy, one that stuff had cycled through I put in the shark floor cleaner that came with it and we haven’t had a single issue since. The app walks you through setting it up nicely and it wants to map the house before it ever tries to vacuum or mop, then it will ask you to identify which rooms have carpets in it. Then when it cleans it will do the rugs first then do the mopping. I absolutely love this vacuum. It’s the first one that I haven’t had to go make sure none of the charging cables are lying on the floor from the kids… or shoelaces.

What's great: Fast accurate mapping Powerful suction Mopping that works really well Includes starter cleaner and filters Amazing scent cartridge with the filter that smells clean when it operates - no odors!! Lidar and edge detection Auto-lift (awesome if you have area rugs/mixed flooring) Bagless design works great The app is easy to use and configure/setup (no super confusing settings like others have where you have so many options it's hard to figure out how to set it up when you want it to just run or clean a room) What's could be improved: Printed instructions included could have been a little more clear to highlight all of the features/things to know This robot vac/mop combo machine is truly amazing and actually works really well for us on our main floor/living area. So far, it has had no issues navigating between rugs/mats, laminate floors, and carpet floors and does a much better job cleaning edges than our old robot. I will say that like other vacuums don't get this expecting to just turn it on and have it work without some maintenance. Which brings me to the next point the best way to get success is to start with a good manual cleaning, then set this machine on a schedule (we do twice weekly as there's light traffic in our house), and then it's just a matter of keeping the machine clean and full of water when we see it low. If you do that and make it part of a routine it just works. The mop works really well and I like how this one cleans vs. others that just spin a round disc to clean, it seems to clean better. In addition, the cleaning process just works better and when it cleans/dries the pad it does that really well and doesn't just spread germs/grime around. It really does clean overall really quite well and even on carpets, it's definitely noticeable in how well it cleans compared to our old machine. I'd definitely recommend giving this one a try if you need an upgrade or have an old machine that doesn't have Lidar or mop capabilities. To me it's definitely an upgrade!

Does not work well loses map details and app is very limited will return

I do not recommend this product. It does not clean the floor well, and it is overpriced for the features and performance it offers.

For the price can be a lot better. Crashes into walls. Knocks my animals food bowls over and cant pick up anything wet and the app is horrible

This product is very good in cleaning however its sensors has some issue. I used this product got cleaning good but it stop functioning showing clean dust pot. I clean dust pot several time still the robot didn't work. So I returned it and brought another one with a fee of $ 160 This is a frustration. Loosing money always frustrating.