Customer Ratings & Reviews

Amazing vaccum. The suction is incredible and the dual rollers on the bottom of the vaccum work so great. It feels like it's self-propelled. Picks up crumbs great from both carpet and wood/ceramic tile.

After many hours spent researching the difference between the shark models and other competing brands, we decided to purchase this from BestBuy for half-off during black Friday. It was the best decision ever. This vacuum has a strong suction picking up literally everything in one pass, getting corners of the wall or low furniture super easy. There is a slight forward pull when the canister is detached, but I find that beneficial in reducing my efforts in hard to reach places (the work is only in backward pull). It is super maneuverable and light-weight. I really enjoy all the buttons being right at your fingers or within reaching distance. The best thing about this product is that NONE of my hair gets tangled in the brush at the bottom. Absolutely zero. My only caveat is that I wished the extension cord was just a few feet longer.. or maybe making the canister taller so that it could be a little slimmer which would reduce having to bend lower if you're trying to reach under the table but are too lazy to detach the canister (I'm 5'2). Just my preference though, I still rate this a 5/5 and have been a long-time loyal customer to both BestBuy and to Shark.

Like professional vacum. Easy to use. Brush works not very loud

Great vacuum...great suction! Excellent performance! The only thing is that it is very heavy and quite hard to maneuver. Other than that...I like it!

Really love the Shark brand. This is our second and performance is great and very easy to maintain. It is a very versatile design to easily come apart and put back together to get the harder to get to spots or make the vacuum lighter to clean furniture and other surfaces.

Way better then I expected only down side of it is when you put it in lift away it can be heavy to the point its annoying to carry

This is a great product, we have a very hairy dog and the attachment works great and makes it easy to clean the couches. We use the vacuum first through the house and picks up dirt and small debris pretty nicely, then we use the broom to get to the corners. Absolutely recommend this product.

Best Vacuum by far suction maneuvering - can go under bed couches with lift away feature. just overall love this vacuum

Amazing I love it!!! It’s so easy to use and also has different settings for different types of carpets.

The vacuum was easy to assemble and not as heavy as I expected. It seems to have plenty of suction, and hair has not been getting stuck around the brushroll. The cord is an ample length. The dust cup is easy to empty. I prefer a canister vacuum, but they seem to be hard to find. The previous Shark that I owned had an option for purchasing a wheeled base that you could use to convert the upright into a canister, but I cannot find one for this model. The vacuum must be modified in order to be able to sweep under the bed, sofa, etc., which I am not fond of doing. It does not have an automatic cord winder.

I bought this for my parents who are in their 70s. They really love this vacuum. It’s very powerful and basically pushes itself. At first, they weren’t sure because it looks a little odd with the floor piece being smaller but it’s a really great vacuum.

This vacuum is amazing. We have been using a Dyson ball animal for 10 years. It always smelled like it was burning so we replaced it. Hooked up this Shark and did a once over on the carpet. It was so gross. It is like the Dyson was not sucking up anything. The carpet looked so much cleaner and the Shark got up so much dust and hair. The only down fall, is that it is a lot more heavy. Wife is only 110 lbs and it hurts her shoulder after vacuuming the house.

Very good product, but the way you empty the tank is not wright.

This vacuum is amazing, I had a shark wandvac that worked great too but once I used this vacuum it picked up dirty we didn’t even know was there. It works wonders on hard flooring and rugs. It has 3 settings for different floor types and it lets you know with a green or red light if you should change the setting to your flooring type you’re using it on. The different attachments help as well, it picks up everything on the couch and other harder areas to clean.

I love this vacuum! I get everything I need done with ease and genuinely have cut down so much time on my cleaning routine! One of my biggest pet peeves is a vacuum that doesn't get the job done, my Shark has restored the faith in keeping the house clean with 4 dogs and 2 cats in a small home with moody weather constantly creating dirty paws.

Works great. love that you can separate it several ways to make getting in to spaces easier. Very powerful and pulled out way more pet hair from carpet then my previous vacuum. Even makes it feel better to walk on bare foot.

The Shark Vertex Duoclean is an extremely well built vacuum cleaning system. It is very highly engineered. It cleans beautifully and precisely! The carpet beater almost steers itself. My only complaint is that when the dirt container is on the main unit the vacuum is very hard for me to maneuver. I am an older person and my wrists are not as strong as they used to be so it is a real effort to guide the unit across my carpets. It is much easier to maneuver when I carry the dirt container in one hand while vacuuming the floor and carpet with the other hand. I think I would have been happier if I had purchased a canister model so that I wouldn't have to carry something in my other hand while vacuuming. However, I will continue to use it.

This is a phenomenal vacuum, it picks up just about anything. But there are cons to it, over time (about a year) the prongs wore out connectimg to the head of the vacuum but was fairly cheap. The other con of mine is that you cant take the head apart to clean it thoroughly and if you do take it apart it is a process needless to say. Im also noticing the fins are starting to wear down on the large roller a decent amount (about 1/2 of what they used to be) and the cost of the whole head is pretty expensive. But overall its a great vacuum, the suction is just as strong as it was the day we purchased.

Best money spent, got to have a good vacuum cleaner. I'll stick with Shark brand. This one disconnects from the base and can be used in multiple ways. It has a very strong suction and will pull you which shows that the motor is strong. I would highly recommend purchasing one of these vacuum cleaners. I hope you have the day you deserve!

This Shark vacuum cleaner is a powerhouse, outperforming my Dyson cordless at a fraction of the cost. After my Dyson V11’s trigger broke and countless arguments with Dysons' awful customer care team about it (the break was a known Dyson issue frequently reported in forums and not something I had done), I switched to a corded upright and chose Shark--committing to never going back to Dyson again. I had a similar model in the UK, but this US version is larger and more powerful, with a bigger dust bin. The color is appealing, the rollers prevent hair wrap, and it cleans well. My only complaint is the somewhat flimsy build quality compared to Dyson’s materials (though it is ironic I say this given that my previous Shark had never broken, and the Dyson is known to malfunction and break frequently). Overall, it’s a reliable vacuum with plenty of configuration options (lift-away, fully upright, just hose cleaning etc...), this vacuum is perfect for keeping dust at bay.