Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$399.95
Save $80.04
The comparable value is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2072 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,072 reviews
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Quality Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has great suction on laminate floor, tile, and carpet. The different components are labeled so you easily know how to use the vacuum. The vacuum has a guided pull on the carpet and the head of the vacuum can make flexible turns. It also. has an LED light that is nice to help you see the floor better. The design of the vacuum has kept it from getting hair wrapped around it. Overall, just a really great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum cleaner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum cleaner hoping it would be the answer to the dirt and dog hair that my 3 dogs leave in the house. I was hesitant to purchase it because it was a little more than I wanted to spend. The suction on the vacuum is incredibly powerful. I realize now how much dirt I was leaving behind with the old one. No regrets whatsoever. The cord is longer than most, it is made well, and it is the best vacuum I have ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    super powerful

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. love that you can separate it several ways to make getting in to spaces easier. Very powerful and pulled out way more pet hair from carpet then my previous vacuum. Even makes it feel better to walk on bare foot.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Perfect for all floors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacume, love all the attachments. This does great on hardwood floors and carpet. I have 3 cars and this gets all the cat fur they leave behind!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dog & cat shed daily

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. It is a little difficult to maneuver due weight. I keep grabing a handle to move and it releases. I’ll get use to it soon. Our shepherd sheds constantly, this vacuum works wonders.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Veey durable as well. East to assemble and use. I dropped it on a flight of stairs and it still works.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I love it!!! It’s so easy to use and also has different settings for different types of carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    The best Shark vacuum I’ve purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite Shark vacuum I’ve ever had. Heavy duty, great suction especially if you have pets. Can’t wait to keep using it and see how powerful it is. I was considering buying a Dyson but this vacuum definitely caught my attention and will have me returning to Shark in the future. So many great tools and ways to use it. Very versatile and worth the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Shark vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second shark product that I have purchased and they both are great products. The first one that I bought was about 8 years ago and it was a vacuum but the hose broke. I bought this one and then I ended up calling shark to get a replacement hose and they sent to it me so I am now using my old vacuum for my garage and cars. I would definitely recommend to buy a shark vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This vacuum sucks... in the best possible way!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an improvement over our last Shark (which was a very good vacuum). The pet hair self-cleaning rollers are a godsend. This is a very powerful vacuum so it takes a bit more arm strength to control but, it does a great job. We have a lot of rugs, two cats and a long hair German shepherd so our average weekly cleaning usually fills up the bin twice. It still does but, it has cut our vacuuming time in half. One note: When assembling the unit be certain to push the main hose into the body until it clicks. It's an electrical connection and unless it's locked in, the vacuum won't run or will turn off randomly. Also, when locking the hose to the body, be careful not to pinch your fingers on the new locking device. It's much better than the old lock but can pinch a finger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this heavy duty vacuum

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE it! Other reviews warned about the heaviness... but it's really not that bad. It's not lightweight - heard. It does a heavy duty job and holds so much more than my old vacuum that I had to empty like 2 times doing one room because we have pets. THIS one allows me to do 2 rooms. So happy with it. Easy to do the stairs with the canister detachment too.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great vacuum for taking care of dog hair.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t get hair clogged in it. Great for pet hair I have 4 dogs & this does incredible getting the hair picked up. The power this vacuum has is top notch can’t recommend enough.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    A solid choice, if a little 'cheap' in materials

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark vacuum cleaner is a powerhouse, outperforming my Dyson cordless at a fraction of the cost. After my Dyson V11’s trigger broke and countless arguments with Dysons' awful customer care team about it (the break was a known Dyson issue frequently reported in forums and not something I had done), I switched to a corded upright and chose Shark--committing to never going back to Dyson again. I had a similar model in the UK, but this US version is larger and more powerful, with a bigger dust bin. The color is appealing, the rollers prevent hair wrap, and it cleans well. My only complaint is the somewhat flimsy build quality compared to Dyson’s materials (though it is ironic I say this given that my previous Shark had never broken, and the Dyson is known to malfunction and break frequently). Overall, it’s a reliable vacuum with plenty of configuration options (lift-away, fully upright, just hose cleaning etc...), this vacuum is perfect for keeping dust at bay.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    This Vacuum Sucks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum seems much like the old shark rotaor that it repcaed which is a good thing. It feels a tad bit heavier but I could be getting old. The control are on the handle which is the proper spot for them. The duo clean is new to me but does a superior job especially on hardwood.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum was easy to assemble and not as heavy as I expected. It seems to have plenty of suction, and hair has not been getting stuck around the brushroll. The cord is an ample length. The dust cup is easy to empty. I prefer a canister vacuum, but they seem to be hard to find. The previous Shark that I owned had an option for purchasing a wheeled base that you could use to convert the upright into a canister, but I cannot find one for this model. The vacuum must be modified in order to be able to sweep under the bed, sofa, etc., which I am not fond of doing. It does not have an automatic cord winder.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great vacuum but heavy and hard to maneuver.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Vertex Duoclean is an extremely well built vacuum cleaning system. It is very highly engineered. It cleans beautifully and precisely! The carpet beater almost steers itself. My only complaint is that when the dirt container is on the main unit the vacuum is very hard for me to maneuver. I am an older person and my wrists are not as strong as they used to be so it is a real effort to guide the unit across my carpets. It is much easier to maneuver when I carry the dirt container in one hand while vacuuming the floor and carpet with the other hand. I think I would have been happier if I had purchased a canister model so that I wouldn't have to carry something in my other hand while vacuuming. However, I will continue to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Shark has done again!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small cleaning business and use SHARK vacuums daily. I love these vaccums and currently in love with vertex- no hair tangled mess, large dirt cup, never ever loses suction( even when dirt cup is full), has “headlights”, use with ease , grrat for households with kids, animals, and alot of traffic!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Suction

    Rated 4 out of 5 stars

    Shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Light weight, good suction hepa filter!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Bells & (missing) Whistles

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine 12/5/2023 and love it (fortunately it was a $100 less than it is now plus I had certificates to apply). I was a decades long, faithful Sears Kenmore canister vacuum user, but this is now my third Shark (the other 2 were the exact same model and still run, but they needed parts and Shark makes that difficult to impossible, so there ya go). Compared to my original one this one has stronger suction, sometimes too strong (keep that cord clear!) as it seems to have a mind of its own and wants to propel forward when I want it to park! But it works well, is not heavy or bulky and I am overall satisfied with it. But EVERY TIME I use the crevice tool, which is just about every time I vacuum, I’m irritated that there is no headlight on the hose when you separate it from the base, like my last one(s) had! I think if a machine costs $350, now $450, at least THAT whistle should be included (realized later it was without). It’s still a powerful machine, but unfortunately you get what you pay for no more.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great design

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STRONG suction. A little bit on the heavy side and will pull you along when vacuuming with it canister style. The hose could be a lot longer too. And I've found it's easier to have the hose going around you when I'm using it like a canister vacuum, otherwise I trip over the hose. Overall though it's a GREAT DESIGN. The rollers are my favorite. Don't get hair wrapped around on it.

    I would recommend this to a friend