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Customer Ratings & Reviews

$399.95
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The comparable value is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2072 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,072 reviews
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum! Light weight, easy to move and has great suction- even for pet hair. Attachments are ideal for hard to reach places or detailed locations. Easy to empty and clean. Great on carpet or hard surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very efficient and I love the color. I bought it on sale or I would not have bought it because it is very expensive. I’m not sure if it is that much better than some of the ones less expensive

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have pets, this is the vacuum for you. I could not believe the amount of dog hair it pulled out, even after we had carpets cleaned. It is slightly weighty but you have to decide if you want clean soft carpet, or something easy to just pick up surface items.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great value when on sale.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction, the adjustable setting doesn't rip up my carpet anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Best Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second shark that i've bought. This is hands down the best vacuum we have ever bought. This thing has more power then anything out there. All the simple things that it does really makes it easy to get into every spot. Would buy this again in a heart beat.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great suction to clean in the corners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this vacuum. Has great suction and it is the 1st vacuum I've ever had cleans where the floor and baseboard meet. It was easy to assemble and I am especially fond of the extra attachments it comes with making it easier to clean hard to reach places and furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Best way forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think there's a better sweeper made picking up animal fur and dirt like no other one I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Wow doesn’t even cover it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, this Vacuum was one of the best purchases I’ve ever made for my home. Period. It’s super powerful. I had a shark rocket before this and I didn’t think it could get better than that. However, I bought this vacuum because my other was getting worn out. I mean, the amount of dirt that came out of my floor after the first use was just amazing. I was so satisfied!!! And even today, it still surprises me. I use it at least once a week to keep up with our dog. Who sheds a ton. And when they say it has anti hair wrap technology, they mean that you will never have to clean the brush roll. LIKE EVER! I had to clean the hair off my other shark after every use, this one I haven’t had to clean it once. And I check the brush rolls after every use. Just to be safe. I just love it! It’s super convenient, well built and it always leaves me feeling good about the floor that I walk on. If your thinking about it, just do it! You will not be disappointed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I’ve ever had. So many pros about this vacuum! Suction, cleans right along the wall, easy assembly, no hair getting tangled, doesn’t blow away dust, and I love the lift away feature!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Get it now you won’t regret it!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live, love and use regularly. I couldn’t imagine not using this vacuum ever. I will say it’s so worth the money this vacuum is worth every penny it’s so powerful. Works wonderful on hard floors area rugs and thick carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Powerful suction

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. It has a powerful suction and is easy to operate. It isnt super heavy or bulky. Works perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a step up at multiple levels from previous dirt devil, huge difference in suction, motor noise, ease of use and quality. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. It does a great job on carpet and hard floors. Easy to clean debris when needed. It is a little heavy however. Overall, a very good vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is great very versatile. I like it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install , works great . Easy to put away after using. Like the design

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 4 out of 5 stars

    Great vacuum except two two issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum! Great suction! My carpets looks cleaner than they did with my old Shark. Two things I don’t like are (reason for the 4 stars instead of 5): no light on the wand and you have to really push hard to get it back into place. When I don’t it comes out while I’m vacuuming and is very annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic vacuum with great power and the no tangle brushes are fantastic as well. 10/10 vacuum. Suction is very powerful and it doesn't scatter debris on hard floors while also doing well on carpet and even a very thick rug. Well worth the money. Slightly heavy but you get used to it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    This vacuum sucks...in a good way and a bad way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this vacuum, but I don’t. I’ve had it for a little over a month and used it a lot in that time. I loved my last Shark vacuum and felt like the designers did everything right with it. I figured upgrading to this beauty would provide me all that and more. The only “more” it provided is suction. I suppose there are a few good things I can say about it: It is pretty. I do not get as much hair wrapped around the roller as I did with my old vacuum, though it’s not 100% efficient with that. And...that’s about it. The CONS: Oh, the cons. :-( It lacks some of the greatest features of past Shark vacuums. There’s no light incorporated into the handle, so when you remove the handle to use an attachment, no illumination. I thought about taking the hose and handle from my old vacuum and using it on this one, but I didn’t pay over $400 for a vacuum to end up scrapping out parts from my old vacuum. The crevice tool doesn’t have the retractable brush on it. I’m sure there are reasons why some people might like the new design with “nubbies” on the end, but I do not. I don’t even know what to do with those...??? The small motorized brush attachment is narrower than my old one, so I find myself using the old one with my new vacuum. I miss the ease with which I could detach the canister with one hand on my old vacuum. Now I need two hands for that. It’s almost like Shark designers thought, “We can’t possibly give our customers more suction AND all of the great features of our past models, but if we charge $400 for it, maybe they’ll THINK it’s better since it’s so expensive.” Alas, this customer is not fooled. I really wish this vacuum wasn’t such a disappointment. My return period at Best Buy has ended, so I will be contacting Shark to find out how to return it. Just yesterday, I started having trouble getting it to turn on. There seems to be a short in the switch. I will probably go back to a less expensive model that may not have as much suction as this one, but will “suck” a lot less overall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Powerful Tool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is high powered and perfect for homes with pets. Hair doesn't stick to the brush roll Ann's the liftaway is perfect for my stairs. It switches effortlessly from one floor type to another. I recommend this for anyone with allergies, asthma, pets, or just prefers a really clean home.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great vacuum at a good price. I like the fact the roller is not bristles but sort of like a microfiber roller. No hair get's caught in the roller. A little heave but its easy to detach and clean the stairs

    I would recommend this to a friend