Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 11903886
Customer reviews
Rating 4.6 out of 5 stars with 2072 reviews
(2,072 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum and worth the extra money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never spent this much on a vacuum. I never anticipated spending this much. I had a hoover windtunnel that worked fine for several years. It wasn't awesome, but worked. Until it died, and it was a little switch that went out, I troubleshooted it and the repair + parts would be more than it was worth. Long Story Short.... i decided to look at Consumer Reports and reviews online and this is TOTALLY worth the extra money. It is such a huge difference of what it pulls out of the carpet. The enclosed system is amazing, as it doesn't smell like you're vacuuming - it traps dust and dander and it's great!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Surpass the cleaning power also my Dyson & canist
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding cleaning was very surprised! I bought the lift away professional steam mop and I was so impressed with that I decided to try shark vacuums. I am so glad that I did ‼️ I have a Dyson which cost me $500 and this $300 liftaway professional was simply better. After vacuuming the floor with my canister vaccume I had upstairs on those carpet and hardwood floors we tried the brand new shark out of the box vaccume and it picked up more dirt and it’s brand new container was 1/4 way full when we were done !! we were flabbergasted!‼️ I truly believe anyone who likes the shark products will be extremely happy with this !
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance, Suction
Rated 5 out of 5 stars
jimmyt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Vacuum did a great job in our new home. Really impressed with the suction power.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This self propelling bagless vacuum is amazing. The suction is powerful and its so easy to use.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Effective and worth the money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum we’ve purchased in a long time! Well worth the money, especially with three dogs in the house, and a house full of girls. Tackled hair like a champ.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked very well so far. Suction is strong, wish it had a retractable chord.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Suction
Rated 4 out of 5 stars
Solid vacuum but not perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction is great. Comes off the wand easily. Only bad thing is the canister does not go back easily after you empty it. Like the extra power cord length compared to the old one
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Shark Vertex is a Beast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my newest Shark vacuum for approximately 3 months, and I have not been disappointed yet. This machine gets well-used with three 80+ pound dogs and a cat in my household. I am continuously impressed and, at the same time, disgusted with how much fur this vacuum picks up. This is my third Shark vacuum and aside from a few minor, albeit annoying changes, I would wholeheartedly recommend this vacuum despite the hefty price tag.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Power
Rated 3 out of 5 stars
Great Vacuum but Terrible Factory Warranty.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The good: This vacuum is very powerful, easy to use, picks up more pet hair than you knew you had and it cleans right up to the wall. The bad: my front soft roller stopped working after only seven months and that is NOT covered by the factory warranty for some reason. The floor nozzle is not made to be serviced either. You have to buy a whole new floor nozzle from Shark to resolve this problem. Considering the price of this model this is simply bad business. This model was the best vacuum I’ve used, but my next vacuum will be a different brand due to this issue.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Five Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Great suction and easy to use. Highly recommend
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Lots of power. Easy to dump and clean.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much! I’m sad they discontinued this :/
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Carpet cleaningCons mentioned:Weight
Rated 5 out of 5 stars
Shark Vertex
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum, it is a little heavy, but does a great job.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 3 out of 5 stars
It’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have given this vacuum since November. I like but don’t love it . We have cats and dogs and it does well with carpet , tile and cat litter . Empties ok and filter is always dirty . It stopped working recently and cooled off then was fine . It tips over easy when using attachment . Small pieces don’t stay on well and hose is not long at all for high places . I had a Dyson animal and don’t love the suction but liked the attachments. This is much lighter and has good suction but isn’t as easy to use . Falls over alot . Won’t get again and not worth the money
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Leah,
Thank you for taking the time to share your experience with the Shark Vertex DuoClean PowerFins Upright Vacuum. We’re glad to hear that the suction performance and ability to handle pet messes on various surfaces have met your needs—but we're sorry to hear it hasn’t fully lived up to your expectations overall.
We understand how important stability, longer hose reach, and easy usability are, especially when cleaning high or awkward areas. Your feedback about the vacuum tipping over and the smaller attachments not staying in place is incredibly helpful and will be shared with our product development team.
If your vacuum has recently stopped working and needs further support, we’d be happy to look into this for you. Please don’t hesitate to reach out to us at 1-855-427-5127—we’re here to help ensure you get the most out of your Shark.
Kind regards,
Shark Clean
- Pros mentioned:SuctionCons mentioned:Weight
Rated 4 out of 5 stars
Overall Great Vacuum
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been looking for a vacuum with a strong suction and found it in this one. It’s a little heavy but nothing too bad. Leaves carpets looking so clean!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 4 out of 5 stars
Good unit
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks up everything! A little heavy and cumbersome but the rotating head makes it easier to move around.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Shark vacuum cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum cleaner. It has the most powerful suction I've ever seen. It's very maneuverable and easy to use.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Sweeper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction very good machine runs great easy to turn and mive
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 5 out of 5 stars
Love my new Shark vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. It’s a bit heavy compared to my last shark, but has excellent suction power Great quality and value.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Looked at last year's model...go with this one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So impressed with this shark much better than the one I replaced. super suction and easy to use. Only problem was Best Buy didn't match the online price of Sharkonline.com.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend



















