Customer Ratings & Reviews

I've had Sharks for years so I thought I'd try a Hoover and returned it because it ate my throw rugs so then I thought I would try the Dyson Animal 2. Well it wouldn't lock in standing position very well or at all or take several times trying and with the ball feature it tips and about thunked me in the head a few times using the hose and attachment cleaning under furniture. Lovin the Shark Vertex with its more powerful suction for pet hair and dander. The lift away feature is awesome for under furniture. Can't go wrong with the Vertex!!

We were looking for a great vacuum for a home with lots of carpet on different levels and so far I’m very impressed. It literally takes off it has so much suction. My only compliant that I’m hoping works itself out over time is that the hose is not very stretch, flexible, so the base often falls over, which isn’t ideal. But overall the vacuum is powerful and versatile and that’s exactly what I was looking for.

This vacuum is amazing. Works great. Pics up a ton of dog hair and very easy to use. Love the features.

This is awesome. I love it. Easy to handle. Cleans very well. Even great on floors. I have tiles and it becomes even more light on the floors.

This is a great vacuum!! I’m very happy with the ease of using it and the power of cleaning both my rugs and wood floors!!! Worth every Penny!!!!! Buy it!!!

It was recommended by a friend and all I can say is that it works wonderful. Very easy to set up, easy to clean/maintain and it does get the job done.

Great vacuum. It is powerful, simple to use and sucks like I would expect it too.

The suction in this thing is crazy good! Only downside I have is it it weighs a ton. Because it’s so new the hose doesn’t stretch really nice yet. Whacked myself with the machine more than a couple times dusting lol

Powerful machine we love it! We’ve tried many brands easy to use and so much dirt is picked up! By far the best vacuum

Vacuum works great and has a lot of suction. The only complaint i can come up with is that it is heavy.

I love this vacuum! It is however a little heavy as in it's hard to push when it's cut on but I believe that is because of the powerful suction it has.

This vacuum is powerful and easy to use. It has and does everything that it advertises it can do

Love this vacuum. My favorite Shark product so far.

It moves really well, however, it almost has too good of suction on small area rugs and pulls them up. It's great on hard wood floors and tile and carpets that don't move, though. The one downfall is the wand doesn't have a light on it like my former vacuum did. Other than that, I love it!

It is easy to use and vacuums everything. I would buy this again.

Powerful and efficient it cleans very well, a little heavy but worth the clean it gives.

I have been using this for about a week and I love it. This vacuum is picking up stuff that I thought was a clean room. I have a Dyson and I have been using that for yrs. I decided to switch because I wanted to try something that help with hair tangling in the brushes. This vacuum is amazing since we have a new pet at home. The other great feature is the long power cord. I don't have to unplug and find an outlet for my upstairs. Negative - Issues with FedEx delivery. The original did not ship but indicate that it was delivered. I work from home so they lied.

We moved up to this vacuum after having a 10 year old model that was barely functional. What a night-and-day difference. This model feels great to use and has so much functionality. And most importantly, it has fantastic sucking power. One pass-over is all you need to pick up everything - from dust to big chunks to cat hair. It sucks up cat litter supremely well. The different ways you can use it - from the lift-away to just the main vacuum to get under the bed to the long handle for reaching vents up on the wall - make the price worth it by far.

Edit: after 2 months it won’t turn on. Thank GOD I have the total tech membership. 10/10 love this vacuum. It has great suction and I love that it comes apart to fit under my bed.

These vacuums are incredible. They do the job across all floor types. But they are plastic. That goes with pretty much anything you buy these days. We are a daily vacuum home. Worth the buy but get the warranty