Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$399.95
Save $80.04
The comparable value is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2072 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,072 reviews
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    I love my shark vacuum and the rose gold coloring

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my shark vacuum and the rose gold coloring as a bonus picks up dirt and has the hair cutter rolling brush although is a bit heavy compared to my shark duo but I still love it it cleans well

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum works awesome! Reasonable price love brushless roller and roller self cleaning! Love shark vacuums! I have 3 lol navigator duo clean and now vertex! Gets better every time they come out with one!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum is Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vacuum works great it picks up everything even stuff you don’t see very strong motor I love the adjustable on the vacuum to where it goes from low floor to thick rug my family loves it

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Easy-to-use!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! I think this vacuum is every bit as powerful as my dyson. It is easy to switch to the handheld hose, change from hardwood floors to carpet suction, and remove the dustbin. Very happy wth purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    HATE IT!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this vacuum. While the suction is good, it is wayyy too heavy and is constantly tipping over. When I take it off to carry it around (stairs, etc) it also falls. My legs are all banged up from it falling against them. The wand hose is also too short, which I believe contributes to it tipping. I didnt realize it only had a 2 week return period. Now I am stuck with an expensive vacuum that I cannot stand.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark - Vertex DuoClean PowerFin Upright Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum cleaner

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and easy to use. Clean both hardwood floor and carpet. Very good .. l recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Powerful suction

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monster suction! It lives up to everything it says it does and more. I f it has a downfall it would be maneuverability is a chore. Because of the powerful suction it seems a little difficult to push, but once you get used to it, it is worth the extra effort!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Absolutely the best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this vacuum! This is my 7th shark and this is my favorte one yet. My rainbow cant even hold up to it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    AMAZING! Worth every penny!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this!!! Works magically for our home that has hard wood floors and rugs. We also have a dog that sheds like crazy!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very good suction and has pulled out a lot more debris than my previous aging Shark. Working great in the first month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re enjoying good customer service at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Shark lift away

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the vacuum has incredible suction it had way too many moving parts. The list away mechanism was difficult to use as well. Everytime you try to lift away the canister the whole thing comes apart and it was a pain for my wife to use. I do like the ease of cleaning the roller and that it doesn’t get tangled.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Jason,

      Thank you for sharing your experience with the Shark Vertex DuoClean PowerFins Upright Vacuum. We're glad to hear you’re impressed with its suction power and appreciate the self-cleaning brush roll, but we understand that the Lift-Away feature and multiple components made it more challenging to use than expected.

      The Lift-Away function is designed to provide versatility, but it should operate smoothly. If the canister feels unstable when detaching, ensuring all latches are fully engaged before lifting may help. We appreciate your feedback, and we’ll be sure to share it with our product team.

      If you’d like any tips to make operation easier or discuss other models that may better suit your needs, feel free to reach out to us at 1-855-427-5127. We’d be happy to assist.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just alot better vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best, alot better vacuum that you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid vacuum that works well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job at getting dust and hair without clogging. My partner’s hair not getting tangled in the roller was a huge plus, and the vacuum has so far lived up to that promise. Detaching the main body to become handheld has made vacuuming our carpeted stairs easy. Looking forward to using it more.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Dyson user for years. I am extremely happy that I have switched over to the Shark family. This vacuum is amazingly light and the cleaning power is awesome! Hair does not collect on the roller what so ever. Highly recommended this vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazing, differnet setting are very useful for different surfaces, and is easy to dump dirt. would trade in my dyson for it, if i didnt love the cordless feature so much. but performance wise would say is just as good if not better then my dyson.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Good power

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Dyson, but my wife uses this more often due to better power and being corded

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Better than dyson animal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is wonderful! I’ve had the dyson animal for 11 years and this vacuum has 100% better suction. I have two fluffy dogs so there is a lot shedding. This vacuum is amazing. I am pleased for the first time in 11 years after vacuuming!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum yet.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum yet. Way better than dyson. Didn’t think I would like a corded vacuum so much but it’s great. We have two dogs that shed a lot and picks up well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark at its best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, mobile and relentless when using - its got great maneuverability in tight spaces and is easy to clean when full.

    I would recommend this to a friend