Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 11903886
Customer reviews
Rating 4.6 out of 5 stars with 2052 reviews
(2,052 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this specifically for dog hair and when I tell this machine is amazing. I am very pleased. I would recommend.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Talk about cleaning. This vacuum really pulls the dirt out of our carpets and cleans our new wood floors too. Love the Lift-Away that allows me to clean places without having to move furtniture.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 2 out of 5 stars
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally shark is my FAVORITE brand for vacuums. Ive never been unhappy with a vacuum i have purchased... until now. Pros are great suction, long cord.... and ... thats about it i think. CONS: headlight feature ONLY works WHILE using any brushroll setting - as soon as you switch to the wand the headlights go off (when vacuum shopping the headlight feature is a REQUIREMENT for me, which this vacuum advertised "LED HEADLIGHTS", however didnt mention the limitations to this features availability. Power button is poorly placed and often has to be pressed several times before it actually powers the vacuum on/off. Brushroll settings toggle switch placed in a weird, almost inconvenient, location. There are both pros and cons with this model.. the headlight feature was the selling point for me.. turns out i was mislead. I even read A TON of reviews. Really really disappointed. Wish i had never purchased this vacuum. Way too much money for me to be this disappointed in it.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you so much for sharing your honest experience. We're truly sorry to hear that this vacuum didn’t meet your expectations, especially as a long-time Shark fan who’s always been happy with our products. We know how disappointing it is to feel let down by something you were excited about, and we sincerely apologize. We appreciate you highlighting both the pros and the areas where the design fell short for you. The headlight feature, power button placement, and brushroll toggle are all important details, and your feedback helps us better understand how these features impact real-world use. We’re especially sorry that the LED headlight functionality wasn’t clearly explained. That’s something we’ll work on improving in our product descriptions.
Your voice matters, and we’re grateful you took the time to share it.
Kind Regards,
Shark Clean.
Rated 4 out of 5 stars
Amazing powerful vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark - Vertex DuoClean has really powerful suction. I'm amazed how my bare floors look after cleaning. Accessories included are nice. If the unit doesn't turn on, just ensure all connections are securely clicked into place.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
BEST VACUUM EVER!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST VACUUM EVER! I have owned many vacuums in my life, other Sharks and other brands, this by far is the best model I have had. Suction is perfect! So strong and works so well! Love this thing!!!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Perfect for dog owners that need a powerful vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thos is the best Shark i have owned to date. I have 5 large dogs and this vacuum picks uo more dirt and hair than any vacuum i have owned in the past. Well worth paying the extra money.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Sweeper works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sweeper. Not too heavy and I works on both shag snd plush carpet and hard floors. Carton was damaged so was afraid the item would be damaged also but was ok.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Good Vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with vacuum. Has great cleaning power suction for rugs and floor. Also lights up when you vacuum. Easy to use.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom for Christmas and she loves it! 5 dogs in the house and it works amazing!!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially pleased with the vacuum. The suction was very good and the accessories were great. It is a little heavy but still manageable. I have always loved my Shark Vacuums. Unfortunately, my Vertex DuoClean popped my circuit breaker and then would not turn on. This was only 11 months after I purchased it. I am very disappointed.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Just buy it ! You won’t regret it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love , love, love !!!! It’s amazing I recommend this vacuum it picks up everything !! It’s my favorite thing to do now is vacuuming
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to put together and use...bought it prior to moving and was amazed at how much came out of the carpets after using the old machine. Has three levels for different flooring and used them all. Love the self cleaning rollers.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shark really makes great products. I have owned several vacuums and they have all been great.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Amazing vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much! I’m sad they discontinued this :/
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Versatile and light
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, keep floors clean. Even with 3 dogs. Lightweight.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got rid of my bulky 10-year-old Dyson for this Shark. Easy to assemble, navigate, and I feel the cleaning is superior. Still getting use to it, but I really like it. Also the filter is so much easier to clean!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
My new Shark
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use and light Shelby helped me find the right one for us with dogs it’s not always easy to clean but our new Shark is great and Versatile
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Really sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up everything on a hard surface with the brush roller. Laser/green light works well for hard surfaces too.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Gets the job done
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 50/50 vinyl and carpet in the house. This vacuum just handles all of it including an area shag carpet which is amazing.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacum had it 5 years noe and still worls like new
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend



















