Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 11903886
Customer reviews
Rating 4.6 out of 5 stars with 2052 reviews
(2,052 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Powerful cleaning tool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, cleans quickly and seems to move on its on which makes cleaning large areas a breeze. Has 3 settings: Hardwood, low pile carpet and Heavy pile. All work flawlessly so far.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the brand and this one is the best shark we have purchased so far!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
My vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to use and works as advertised best vacuum on the market
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Beats the Dyson
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far - better than my old Dyson. Excellent suction
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys were professional & committed to great service.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Christmas gift for myself. So far it’s great. My fiancé loves it too
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. Breaks easy, though I’m on my third one,
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum ever!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I’ve ever purchased. I have 2 dogs and it gets everything!!!! I love it
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Shark is the way to go
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have loved this item so much. I am getting ready to purchase a new one for my winter home so that I don't have to carry it back and forth.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Shark!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bulky, but powerful and overall a great vacuum!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great Suction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful suction, this is my 2nd order for this item one was a gift for mom. <3
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is doing wonders with all of the pet hair that I need picked up and it also picks up kitty litter from the cat paws. This is the first vacuum that has done that in my home for over 10 years.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased on the performance of our new vacuum.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Awesome vacuum possibly the best I’ve ever had.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome vacuum possibly the best I’ve ever had. Suction suction is incredible.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 4 out of 5 stars
Heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, cleans well but a heavier than my old Shark
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. It has a bigger motor and pulls way more out of the carpet.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful and does a great job, picks up dog hair and sand with no effort!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome vacuum, would highly recommend to anyone with pets/long hair
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
New vac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Works better then my dyson would recommend to anyone
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendRated 1 out of 5 stars
Expensive crud!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good until it wasn't. I've had this vacuum for 2 years now and used it EVERY-SINGLE-DAY! I have two German Shedders, so it did the job until the past week, it started to short out. I wanted to preserve it (because everything is so expensive now) so I decided to take it apart. What a PITA Shark makes dismantling. Security torx scews? Seriously? Like, why though? WHY?? Most of the screws were already stripped (eye roll). When I finally did take it apart I found that it was the motor. I thought it was the belt because it smelled like burnt rubber. Well, it was burnt something. The motor had come loose and I tried to reinforce it back together but I was unable. It was already fried. I guess I expected a longer life for $320 or I would've gotten the one for $50. Also, the cord. When I would detach the cord to dust, it was short and would pull the vacuum on me all the time so you'd need to either hold it in your other hand or have someone hold it for you. Not convenient! For these reasons, I will not buy another Shark now that I need another.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Jenny,
Thank you for sharing your experience and for being such a dedicated user of our product. We appreciate your detailed feedback regarding durability, design, and convenience. Your insights are extremely valuable and will be shared with our team to help improve future models. If you’d like to review your options or discuss possible solutions, please contact our support team at 1-855-427-5127 (Mon–Fri 9am–9pm ET | Sat 9am–6pm ET). We’d be happy to assist.
Kind regards,
Shark Clean



















