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Customer Ratings & Reviews

$399.95
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The comparable value is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2072 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,072 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great picks up a lot of dust and dog hair! Easy to empty and use on the stairs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Vertex is an awesome vacuum. I was a little concerned about the price but after having it for 6 months it was well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to put together right out of the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this vacuum first and I was impressed with the filter system and how well it picked up hair. I bought this one for myself and I am very pleased. Best vacuum I've ever used and that's counting a LOT of vacuum cleaners of various makes and models over the years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is difficult for this senior lady to turn - once it turns it is hard to get back to straight up- like the machine. One problem is that it does not shut the brush off, I needed it to shut the brush off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuums under beds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the only vacuums I could find, where the tank lifts off, and the beater head (floors) can be used to vacuum under beds & furniture. It is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Upgraded to this vacuum and it’s great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to update from our previous vacuum. works great!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of suction, but my old Hoover turbo vac with the brush head works better at getting up the dog hair. I think Shark needs to have a replacement brush roller to make this a better vacuum.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It is beyond worth it. I promise.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vacuum EVERR! I am stunned. The amount this picked up right after I used my previous Shark, shocking. It is definitely worth the extra money, you wont regret it. My boyfriend does but who cares, he isn't the one who uses it. Do it. You need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Dirk Catcher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how much this picks up. We used our old Shark (about 5 year old model) first after getting this then ran this after to see if it was better. It was a lot better, picked up a ton of hair, dirk, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum! A MUST for pet owners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is AMAZING! We have 2 dogs including a German Shepherd that sheds like crazy! Our old vacuum couldn't keep up. The first time I used the Shark Vertex on our area rug my wife, who was extremely critical of our old machine, said that the rug looked like new! Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i have for work and one to use daily at my house really in love with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for lots of dogs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed have 4 dogs. It is easily put together. It does a pretty good job of getting the baseboards and It easily empties.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive crud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good until it wasn't. I've had this vacuum for 2 years now and used it EVERY-SINGLE-DAY! I have two German Shedders, so it did the job until the past week, it started to short out. I wanted to preserve it (because everything is so expensive now) so I decided to take it apart. What a PITA Shark makes dismantling. Security torx scews? Seriously? Like, why though? WHY?? Most of the screws were already stripped (eye roll). When I finally did take it apart I found that it was the motor. I thought it was the belt because it smelled like burnt rubber. Well, it was burnt something. The motor had come loose and I tried to reinforce it back together but I was unable. It was already fried. I guess I expected a longer life for $320 or I would've gotten the one for $50. Also, the cord. When I would detach the cord to dust, it was short and would pull the vacuum on me all the time so you'd need to either hold it in your other hand or have someone hold it for you. Not convenient! For these reasons, I will not buy another Shark now that I need another.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Jenny,

      Thank you for sharing your experience and for being such a dedicated user of our product. We appreciate your detailed feedback regarding durability, design, and convenience. Your insights are extremely valuable and will be shared with our team to help improve future models. If you’d like to review your options or discuss possible solutions, please contact our support team at 1-855-427-5127 (Mon–Fri 9am–9pm ET | Sat 9am–6pm ET). We’d be happy to assist.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Best Vacuum on the market!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best vacuum I've ever owed, and trust me I've owed a lot. The only real complaint I have is that it has a deceptively small cannister and you have to stop and empty it literally ever 2 minutes. Other than that it is an amazing product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as discribed good vacuum easy to use very happy with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good suction

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget the Dyson. Shark exceeds in every way including price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd shark vertex duoclean. I now have one for each floor. I have 2 dogs and it works great removing hair even from deep carpets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum cleaner! It deep cleans your carpet and then you can switch the settings and use it on your kitchen floor! I used it a day after I vacuumed with my other vacuum and it picked up a lot of dirt my other unit missed! I also love how it pivots around everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is well worth the money. I used my old vacuum in my house first, then used this one to see what it would pick up. It filled the container up! My only complaint is the hose attachment isn't very long, but I can easily work around that. Very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good suction. When canister is full it won't pick up anymore dirt.

    I would recommend this to a friend