Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 11903886
Customer reviews
Rating 4.6 out of 5 stars with 2072 reviews
(2,072 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Suction
Rated 5 out of 5 stars
Fabulous vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Shark upright and I love this thing! My first was a deluxe and it was great but this one is SO powerful and cleans my rugs so good! I also have a Dyson and this vacuum is so much better! I’ll never go back to Dyson again or any other vacuum brand. I love the ease of lift away. It makes it so easy to clean stairs and other things.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Weight
Rated 5 out of 5 stars
works like a champ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent vacuum, works on carpets and hardwood floors, gets the doggie fur right out of the rugs! only drawback, it is heavy
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Best vaccum I’ve purchased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From all the vaccume I have had this one is by far the best. I has so many components that lets me clean up everything i need. It is a but heavier but help by moving forward by itself and swivels so you can easily maneuver. It could use a bigger compartment for the dirt but dispite that its wondrrful.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Carpet cleaning, Overall performance
Rated 5 out of 5 stars
Powerful vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an amazing vacuum. All my carpets came out all clean . Perfect for dog owners
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Best Buy came through for me where I could afford
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this vacuum has the best suction of any vacuum I've owned in my life I love the fact that it detaches and the beater brush can be used separate kinda like a canister vacuum cleaner love love love this vacuum I've owned two and still think they're the best
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
If You Have Pets
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second shark and I am very happy with my purchase. I rarely buy much without doing some kind of research. As the items get more expensive, my research gets more extensive. I almost bought a Dyson, but a few things swayed me toward the Shark. First, my previous Shark was a workhorse in 3300 sq ft with 4 dogs. I have used a Dyson at my workplace and they work really well. Also, I have friends who love their Dyson and the support offered by the company. These are the reasons I almost went Dyson. However, after researching the Vertex by Shark and the duo clean power fins I was intrigued. After watching many tests on Vacuum Wars (seriously, watch this guy prior to any vacuum purchase) I was persuaded to purchase the Vertex. The main reason was for the vacuum’s ability to clear hair. I was constantly breaking down previous vacuums to untangle hair and clean clogs from hoses, rollers and unimaginable places where hair got tangled. Additionally, I now only have hard floors and I was attracted to the ability of the soft roller to “polish” my floor (I have not found this to be noticeably true) as stated on some reviews. However, the rollers do a fantastic job at cleaning my hard floors and there has been ZERO hair buildup. This really cannot be overstated. The suction is plenty strong enough to pull dirt, dust and fur from grout lines and edges near walls. I am very happy with power of the Vertex and if it can maintain that power as long as my old Shark, I will be happy. The attachments are pretty typical except for the power fin roller attachment. This thing is absolutely the most useful attachment. It spins so fast from the power of the Vertex and does not get tangled. My furniture has never looked so good and clear of pet fur, this alone might he reason enough to buy this vacuum for pet owners. Some minor improvements for my preference would be to have the ability to extend the handle just a little bit. I am 6’2” and it is just a bit short. The attachments could fit a bit nicer on the vacuum itself. The only one I have attached is the crevice cleaner. The other fits awkwardly and there is no room for the third. No big deal for me as I just leave them in the closet. Also, the hose could be a bit longer for using the attachments. The cord could be another 5-10ft longer, but not a big deal as it is pretty long anyway. Also, there is no way to take apart the base for maintenance. This might not he a big deal as it seems to clear itself pretty well. Time will tell. I do wish the brushes spun a bit faster in high as I feel it would actually polish the floors. The low setting is actually the hard floor setting, but I use the high setting and just a bit faster may he beneficial. Overall, I am very haply with my purchase, but 10 years from now is when I will really know. 4 stars for the room for improvement, but a solid vacuum and most may find it to be 5 stars.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 4 out of 5 stars
Excellent if you aren't a weak nut
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has great suction! Just walking up the hallway, it can pull people's crocks right off their feet! Now they know better when they approach my house a block away and hear the loud vacuum running, to guard their foot wear. The button isn't great unless you like the sensation of squishy things. It feels like I'm pushing on foam or something. Wth? The removable canister is pretty great too but it's not light so I make that time for doing curls and it all works out. I would advise you wait to buy this on sale though. Otherwise, a gym membership is probably cheaper. Not lyin, this is heavy to push around like a punk through a parking lot. You've been warned. This is my review. Best Buy, can I have my 25 reward zone points that you won't be honoring in a month, now? Thanks!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does an amazing job compared to our previous vacuum. Easy to switch from hard floor to thick carpet and with no worries about hair getting stuck on the brush.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Weight
Rated 3 out of 5 stars
Shark versa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction , love the lights in the front to see the dirt , but it’s heavy, and light indicator went out to show if your on floor or carpet within 4 uses.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there,
Thank you for taking the time to share your feedback with us. We’re glad to hear you’re enjoying the great suction and the front lights that help reveal dirt, features designed to make cleaning easier and more effective. We also understand how frustrating it must be to find the unit heavier than expected and to have the floor‑type indicator light stop working after only a few uses. This isn’t the experience we want for our customers. Our team would be more than happy to take a closer look at what’s going on and help ensure your unit is working as it should. Please feel free to give us a call at 1‑855‑427‑5127, where one of our product specialists can assist you directly.
We’re available Monday to Friday, 9 a.m. – 9 p.m. ET, and Saturday, 9 a.m. – 6 p.m. ET.
Kind regards,
Shark Home
- Pros mentioned:Overall performance, Suction
Rated 5 out of 5 stars
Great Shark Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda skeptical about the roller in front but it really picks up "extra" dirt that a standard single brush doesn't get , very powerful suction and we do notice more crud in the canister that our Shark professional didn't pick up. The power pet brush also had me wondering , the old Shark's power pet brush was motorized and this one runs strictly off suction that makes the inner wheel spin , you have to turn it down because its more powerful. Overall this is a much better vacuum than expected. Don't cheap out on a vacuum get the best .
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Vacuum cleaner Shark Vertex
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got the Shark Vertex and I am impressed with it. The suction power is excellent— it picks up dust, pet hair, and debris easily from both carpet and hardwood. Cleaning is outstanding! Another feature I appreciate is the dustbin capacity and easy-empty system. I will definitely recommend this product.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Best bang for the bucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Shark Vertex vacuum and have been extremely impressed with its performance. This vacuum has solid suction power and easily picks up dirt, debris, and pet hair from both carpet and hard floors. The swivel steering makes it easy to maneuver around furniture and tight spaces, and the LED headlights are a nice touch for seeing dirt in dark corners. One thing I really appreciate about the Shark Vertex is how easy it is to empty the dust bin and clean the filters. It's a quick and simple process that doesn't require any extra tools or hassle. The vacuum also comes with a variety of attachments that make it versatile for cleaning upholstery, stairs, and other hard-to-reach areas. Overall, I highly recommend the Shark Vertex vacuum for anyone in need of a reliable and powerful cleaning solution for their home. It has definitely met and exceeded my expectations in terms of performance.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is amazing. I have a carpet and a furry golden retriever. When I tell the carpet looks brand new after use. The suction is also powerful and I love the different attachments. One thing I also noticed was the filter. Whenever I would clean my filter out on my old vacuum, all of the dust collected would spill out but with this vacuum, the dust stays in place. I’m very satisfied with my choice in purchasing this vacuum.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:SuctionCons mentioned:Weight
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I chose this vacuum cleaner. Previously had a shark navigator and liked that one so much decided to up grade. The only thing is it is a little heavy, but my other one kept falling over, it was so light. There is an adjustment that controls the suction and that makes it easier to use. There is a feature that I think needs improving. When throw rug or something accidentally gets sucked up a red light goes on. It is on the right side bottom and can’t see it. I am ok with it but some one like a husband who doesn’t pay attention and is just wanting to get done, doesn’t notice the light and that can harm the vacuum cleaner. He doesn’t like to be reminded, but don’t want my vacuum ruined.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 5 out of 5 stars
Shark vortex
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vortex shark vacuum is awesome. I would recommend this one to anyone who has thick carpet. Only thing I would like to have is a larger size of the dirt holder. I have a pet who sheds and i have to empty it quite often.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Vroom vroom
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is amazing. I have a husband, two kids, four dogs and it is the best at getting all the gunk off my floors.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Better Option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow the suction on this vacuum really does work. I feel like this is one of the better Shark Vacuums. I cleaned homes in the past and this one is one I used before and definitely glad I bought for my own home. I hope it lasts a long time! Also one note, I wish it would fit under my couch, but it’s fine I just use the long stick and bend down. So if you can’t bend - then maybe not for you. Also like that I can get into corners.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
It sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this vacuum, cute design and color and most importantly it’s got a powerful suction. Only complaint that I have is pet hair gets built up in the front roller and you have to take the roller off and clean it out often.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Our shark named Jaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had it a short time but it’s been very impressive. It’s pulled dirt up that I’m pretty sure our old vacuum couldn’t have done on the day we opened it. I will say the first time using was different. I’m use to the old style vacuum and how they handle. Having the swivel is definitely easier but takes a time or two to get use to. Overall I would definitely recommend this.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Best. Ever.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a Shark vacuum, and I couldn’t be happier with its performance! This vacuum is powerful, lightweight, and does an excellent job on both carpets and hard floors. Pros: ✔ Strong Suction: Picks up dirt, pet hair, and debris effortlessly. ✔ Easy Maneuverability: Swivel steering makes it simple to navigate around furniture. ✔ Versatile: Works great on carpets, hardwood, and tile. ✔ Bagless & Easy to Empty: The dustbin is simple to remove and clean. ✔ Great for Pets: Picks up pet hair with ease, and the filters help reduce allergens. Cons: ➖ Cord Length: While manageable, a slightly longer cord would be nice.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend



















