Customer Ratings & Reviews

Unboxing and assembly was super-fast and simple. The main unit is 4 pieces that snap together easily, and I had the vacuum unboxed and powered on less than 5 minutes. All the controls are conveniently placed on the handle. You have the power on/off as well as different floor settings for carpet, hard floors and high pile or area rugs. I love how it has an effortless interchangeable design. You can keep it assembled for floor vacuuming, but with the push of one button, the canister will release and you can use it as a cannister type vacuum for stairs, furniture or hard to reach areas. You can also leave the cannister attached and just remove the main handle/hose to reach high places. My only complaint on the design is the power cord placement. It’s located on the top left side of the cannister, and just feels awkward as you vacuum, you have to always deal with cord slack in weird spots. For me though, I find that if I just loop the cord through the handle, that issue goes away for me. When vacuuming, it’s almost self-propelled going forward. It takes much less effort to push the vacuum which is nice, and with the super pivoting brushes, it has effortless turning motions in all direction, almost like a Dyson ball type. The LED lights on the front are incredibly bright, even in bright sunshine you can see debris and hair on the floor that you might otherwise not see. And because of the interchangeable design, the roller brush head of the vacuum has plenty of clearance around it, making it super easy to fully get under couches, chairs or other hard to reach areas. I do wish the brush head was slightly larger though. Suction power is awesome. We have a large house, with a Labrador who sheds all the time, so we are hard on vacuums. Compared to our other vacuums (Shark and Dyson) this one lives up to the marketing by saying it has the most suction power out there. It does. It picks up everything. I even ran it over a previously swept carpet from another vacuum and it still picked up a cannister full of dust and hair. It’s amazing. I do wish the dust cup was larger though. With this much suction, especially if you’re using this for debris and pet hair, the dust cup fills up fast, so if you’re vacuuming large rooms, prepare to empty the cup at least 2 or three times. The one feature they tout heavily on this unit is that hair will not wrap around the brushes. I found that not to be true. I vacuumed my daughters room, and even after letting the rollers spin for a while to unwrap or feed the hair off the roller, the second power fin roller was completely wrapped with her hair that we cannot get off without cutting. So that feature to me does not deliver here. Overall, I love it. It delivers on the powerful suction, which for us is the biggest feature needed in our day to day. I love the design and how easy you can go from upright to cannister vacuum. I do wish the dust cup was bigger and in our experience, hair definitely still wraps around the rollers.

I have not tried it yet! It's a Christmas Gift for my wife!! All of the reviews were raves!!

Broke in 6 months. I would not recommend this vacuum. Too expensive.

Best vacuum ever. It picks up everything. The suction is amazing. The power lift and attachments really let me get everywhere I need to so I can clean my home. Cord is long I don’t need to keep plugging and unplugging. Only complaint is it’s on the heavy side and took some getting use to. I tried so many other vacuums, none compare to the vertex suction power.

When this vacuum was working it was working very well; the amount of dirt and dust that it collected was quite impressive. At about 5 minutes the vacuum shut off and has never worked since, thankfully i’m still able to return it.

I purchased this less than 2 years ago and it has literally quit working! I have had several Dyson and then switched to a shark and loved it so I assumed I’d love this one too. WRONG! I am so disappointed in this vacuum.

We had a Shark Professional Rotator for years that unfortunately broke. We purchased this one as a replacement for double the price. We feel the old one was better. Rollers constant get jammed with throw rugs

It sucks but that's the end of the pros of this vacuum IMHO, unfortunately. The collection bin is deceptively small and you have to open it from the bottom where all the debris comes out. The brushes still had long hairs wrapped around them. The brushes will not turn off for hardwood floors and the brush rollers only went to about 2" from the edge of the head so you can't get along baseboards. Back to Dyson for us!

Great product at a great price. I love the removeable canister.

If you've owned Shark vacuums before, you'll be very familiar with the style and features of this one. If you haven't, get ready to be amazed! Right out of the box it is very easy to get it put together and be ready to use it. It only took me a few minutes to get the pieces together and I was ready to go! I found the included instructions were very easy to read and understand. It comes with all the usual attachments line the crevice tool and small brush attachments. One thing I like to do when testing a new vacuum is to first vacuum my entire house with my old vacuum, and then do it with the new one and see if it picks anything up. I fired up this Shark and away I went. After vacuuming my entire 2400 square foot home I was amazed that I had almost a full cannister of dirt that this picked up. That right there tells you just how good this vacuum is! My old vacuum was no slough either...it was from probably the biggest known name in vacuum makers right now. Some of the other things I love about this vacuum are the light! You'd be surprised how many vacuum manufacturers don't put lights on the front of their vacuums these days. While I don't usually vacuum in the dark, it is nice to have a light to see under couches and coffee tables and things like that. I also love that you can take the cannister off the base of the vacuum and use the wand to get to stairs and ceiling corners and things like that. It nice to not have to lug a huge vacuum around for things like that, because this vacuum is on the heavier side. Overall, I would highly recommend this vacuum. Especially if you have pets! We have a little Boston terrier and he sheds a lot on the couches and floors. This makes it very easy to clean up after him.

Loved my old shark vacuum and I love this one I have now

Its really finicky. Just bought it and regretting this purchase . when trying to go from floors to carpet it doesnt seem to register, so I have to shut it off and then turn it back on for it to actually work on the carpet. 

Great vacuum. Lite weight easy to maneuver around.

After putting this together, I turned it on. It worked for a second, cut off, and has not worked since. I'm taking this back.

Bad balance on unit longer hose and better brush attachment needed. Overall good value

Worst vacuum I've ever purchased. It does not work well on hardwood floors and barely works on carpet. The "power fins" take a miracle to get going and stop faster than a speeding car when it sees a cop running radar. The $120 Bissell works much better.

I found the product substantially cheaper and Best Buy’s response was pitiful. I will not buy from them ever again.

Power switch doesn’t operate as expected. Planning to exchange this product for another.

Didn’t like it at all very heavy and bulky. Horrible

Love the different settings and how low it can get to the floor.