Customer Ratings & Reviews

For sure this is a powerful vacuum cleaner. So much so that is it hard for me to maneuver as a 72 year old with a weak wrist. It pulls to the left and hurts my wrist. One thing I really wish it provided is on board tool storage. I realize this would make the machine even heavier than it already is. Reviews say that its best function is on hard surface floors over plush carpets which is mostly in my home. After vacuuming the carpet with the shark, I went over the same areas and my old vacuum and was able to pick up more dirt and pet hair. For these reasons, I have returned the vacuum. It's just not a good fit for myneeds.

Can’t believe how much my old vacuum missed that this shark is capturing. No regrets on the purchase. Would buy this vacuum again and recommend it to others. Had to adjust to the pull of vacuum when the powered lift away canister is not attached, but no issues with this.

Shark is always you get what you pay for, this vacuum??? AMAZING. Its a bit heavier than i thought it would be but most certainly makes up for my only dislike with how powerful this vacuum is. I knew it would be a great vacuum but i did not know it would be *this* great. I did one pass in my living room and i swear it pulled up stuff from 1978. You wouldn’t know i had cats with this bad boy unless you saw them. Absolutely amazing. 10/10

FINALLY upgraded our vacuum cleaner. After several months of research and price comparison I finally decided on this shark. Love it! My only issues is, it's kinda heavy and seems to want to "go" on it's own, almost like a lawnmower that goes on it's own, so I have to hold it back. But I figure I need to work my muscles more anyways. Also, it doesn't leave vacuum lines. Weird, but I kinda like the vacuum lines. Says to me the floor was vacuumed. Other than that, I really like this vacuum.

Really love the Shark brand. This is our second and performance is great and very easy to maintain. It is a very versatile design to easily come apart and put back together to get the harder to get to spots or make the vacuum lighter to clean furniture and other surfaces.

After many hours spent researching the difference between the shark models and other competing brands, we decided to purchase this from BestBuy for half-off during black Friday. It was the best decision ever. This vacuum has a strong suction picking up literally everything in one pass, getting corners of the wall or low furniture super easy. There is a slight forward pull when the canister is detached, but I find that beneficial in reducing my efforts in hard to reach places (the work is only in backward pull). It is super maneuverable and light-weight. I really enjoy all the buttons being right at your fingers or within reaching distance. The best thing about this product is that NONE of my hair gets tangled in the brush at the bottom. Absolutely zero. My only caveat is that I wished the extension cord was just a few feet longer.. or maybe making the canister taller so that it could be a little slimmer which would reduce having to bend lower if you're trying to reach under the table but are too lazy to detach the canister (I'm 5'2). Just my preference though, I still rate this a 5/5 and have been a long-time loyal customer to both BestBuy and to Shark.

The Shark Vertex Duoclean is an extremely well built vacuum cleaning system. It is very highly engineered. It cleans beautifully and precisely! The carpet beater almost steers itself. My only complaint is that when the dirt container is on the main unit the vacuum is very hard for me to maneuver. I am an older person and my wrists are not as strong as they used to be so it is a real effort to guide the unit across my carpets. It is much easier to maneuver when I carry the dirt container in one hand while vacuuming the floor and carpet with the other hand. I think I would have been happier if I had purchased a canister model so that I wouldn't have to carry something in my other hand while vacuuming. However, I will continue to use it.

Great suction. Easy to use. A little on the heavier side. Love the versatility. I have a toddler and 3 indoor cats. It tackles it all.

Like professional vacum. Easy to use. Brush works not very loud

Amazing vaccum. The suction is incredible and the dual rollers on the bottom of the vaccum work so great. It feels like it's self-propelled. Picks up crumbs great from both carpet and wood/ceramic tile.

It has very strong suction, cleans with great power. Very impressed with the quality . Highly recommended.

Works great. love that you can separate it several ways to make getting in to spaces easier. Very powerful and pulled out way more pet hair from carpet then my previous vacuum. Even makes it feel better to walk on bare foot.

This Shark vacuum cleaner is a powerhouse, outperforming my Dyson cordless at a fraction of the cost. After my Dyson V11’s trigger broke and countless arguments with Dysons' awful customer care team about it (the break was a known Dyson issue frequently reported in forums and not something I had done), I switched to a corded upright and chose Shark--committing to never going back to Dyson again. I had a similar model in the UK, but this US version is larger and more powerful, with a bigger dust bin. The color is appealing, the rollers prevent hair wrap, and it cleans well. My only complaint is the somewhat flimsy build quality compared to Dyson’s materials (though it is ironic I say this given that my previous Shark had never broken, and the Dyson is known to malfunction and break frequently). Overall, it’s a reliable vacuum with plenty of configuration options (lift-away, fully upright, just hose cleaning etc...), this vacuum is perfect for keeping dust at bay.

Great vacuum...great suction! Excellent performance! The only thing is that it is very heavy and quite hard to maneuver. Other than that...I like it!

This vacuum has a strong suction power. The soft brush keeps my hardwood floors dust-free. Highly recommend

I purchased this machine 12/5/2023 and love it (fortunately it was a $100 less than it is now plus I had certificates to apply). I was a decades long, faithful Sears Kenmore canister vacuum user, but this is now my third Shark (the other 2 were the exact same model and still run, but they needed parts and Shark makes that difficult to impossible, so there ya go). Compared to my original one this one has stronger suction, sometimes too strong (keep that cord clear!) as it seems to have a mind of its own and wants to propel forward when I want it to park! But it works well, is not heavy or bulky and I am overall satisfied with it. But EVERY TIME I use the crevice tool, which is just about every time I vacuum, I’m irritated that there is no headlight on the hose when you separate it from the base, like my last one(s) had! I think if a machine costs $350, now $450, at least THAT whistle should be included (realized later it was without). It’s still a powerful machine, but unfortunately you get what you pay for no more.

This is such an improvement over our last Shark (which was a very good vacuum). The pet hair self-cleaning rollers are a godsend. This is a very powerful vacuum so it takes a bit more arm strength to control but, it does a great job. We have a lot of rugs, two cats and a long hair German shepherd so our average weekly cleaning usually fills up the bin twice. It still does but, it has cut our vacuuming time in half. One note: When assembling the unit be certain to push the main hose into the body until it clicks. It's an electrical connection and unless it's locked in, the vacuum won't run or will turn off randomly. Also, when locking the hose to the body, be careful not to pinch your fingers on the new locking device. It's much better than the old lock but can pinch a finger.

I don't think there's a better sweeper made picking up animal fur and dirt like no other one I've had.

Best money spent, got to have a good vacuum cleaner. I'll stick with Shark brand. This one disconnects from the base and can be used in multiple ways. It has a very strong suction and will pull you which shows that the motor is strong. I would highly recommend purchasing one of these vacuum cleaners. I hope you have the day you deserve!

This is a good vacuum with great suction and a long cord! My only issue is that it's a heavy vacuum for an every day clean. I use it once a week right before I mop the floors! I have a lighter vacuum for an every day use.