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Customer Ratings & Reviews

Your price for this item is $439.00
The comparable value price is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2020 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,020 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has held up well throughout the years. I did have to replace it once but I had warranty so it was an easy swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a Dyson for several years. Decided to try a Shark after hearing good things. Very surprised by how much I like this product. I can’t think of anything that I dislike about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. I have mostly bought canister vacuums because of the power. This vac comes with power and versatility and is not clunky like canister vacs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark DuoClean is a really nice vacuum. At first I did not like how it worked with the swivel head but after using it for a while, I now really like it. I love the switch at the top of the handle to switch from thick carpet to hard floor. That is a really nice convenient feature. The powered lift away is ok, it works well but since the handle is rigid, sometimes you are vacuuming at am odd angle for it to work. Overall the vacuum does a great job and you can tell the suction is powerful and leaves your carpets looking nice. The only con is the collection canister is a bit small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vertex upright (rose gold)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark is amazing! Cleans carpets & bare floors with ease! Easy to empty & clean out is simple too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog Life Demands a Good Vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our older Shark was dying, the brush roller quit working and it was showing it's age. We looked at other brands, like Dyson and Hoover, but after comparing the features and reviews we decided on this Shark to replace the old one. Since I rarely use it and my wife uses it daily she offered her opinion. We have three dogs, a short haired Lab, a long haired Golden Retriever, and small black Schipperke. All contribute to the daily hair fallout and it can be a daunting task to keep the floors free of dog hair. This Shark Vertex handles it with ease and my wife said it's the best vacuum we've had, even better than the previous Shark. It's not cheap, but for our dog life it's worth it. If you want a good vacuum, you'll have to pay for it. We're happy we did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacume i am a house cleaner and this vacume is a beast and does everything i could need of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have a shark rocket it and love it but the vertex does have more suction and a bigger canister but its quite abit heavier. I love the suction power and the power fins. Im glad I got it but I think I will keep my rocket to for the quicker jobs. Thank you Best Buy for the price match!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic vacuum with excellent suction. The attachments are all very useful and well designed. Would highly recommend this vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Shark Vacuum!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Shark vacuum definitely. I have wood floors, tile floors and area rugs different thicknesses and the vacuum works great for everything. It's easy to adjust the carpet settings and pet attachment is good for furniture and small spaces. I recommend highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum, amazing suction. Doesn’t scatter debris on hardwood or tile. Works great on picking up cat liter from the cat box room. Picks up all the dog hair and trust me we have a lot of dog hair. We are husky owners . I had a shark vacuum, loved it and it broke. So I bought a cheap shark and wasn’t impressed with hard wood or tile pick up. My husband then tried to get me to buy a dyson, a $700 vacuum. I did and I thought it was awful. So then I traded it in for this vacuum and I’ll never own anything but a shark again!!! I love them. They are powerful and doesn’t scatter anything and with this one nothing gets wrapped around the brush cause it self cleaning with the duo clean and fins!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Vacuum Shark Vortex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this vacuum picks up lint, dirt or anything. I used a daughter’s and loved it so I bought two, one for upstairs. You won’t be disappointed. Canister come off to help reach hard spaces. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile vacuum. Rollers stay clear of hair and doesn’t blow dust all over on hard surfaces. worth the money if you’re tired of vacuums that constantly have to be maintained to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I’ve ever used. I’m clean houses and this one has four sure the best succión, easy to used and light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for large family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well. We have a houseful of kids and 4 dogs- so we really need a strong vacuum. It is working great! No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction. Very versatile. Self-cleaning Pet Power Brush is kind of useless since it is only powered by the suction, not an electrical motor. Should have included the adjustable dust brush. Also, should be able to turn off the power brush rolls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pet owner's dream!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Vertex was a recommendation by a friend and I'm so glad I went with it. It's so easy to use and the attachments are great! The lift away makes it so easy to work on the stairs. And the Rose Gold color is beautiful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super vacuum...but like wearing a weighted blanket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does what it says it can. But, the price and weight give you a good workout. Very heavy push. Great attachments. Great cord length. Old folks can do better with a $250 lightweight Shark...with slightly less weighr to push, YET get a respectable vacuum experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark is the way to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this recent purchase, we now have two of this model in our home - one for upstairs and one for downstairs. It's quite versatile and does a great job, especially considering we have 3 dogs and 4 cats. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this vacuum for a short time but I love it. It’s somewhat heavy, which to me, is a positive thing. This just feels sturdy. I love the light in the front. Additionally, love the attachments!

    I would recommend this to a friend