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Customer Ratings & Reviews

Your price for this item is $439.00
The comparable value price is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2020 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,020 reviews
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My all time FAVORITE vacuum ever! It has great power and suction and I love how you can adjust the height of the brush roll. Great vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum I've ever purchased

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never owned a Shark but kept hearing great reviews. So I finally decided to upgrade after my vacuum was on the decline. I had just barely vacuumed my floor and wanted to see what this new vacuum could do. I had no idea there was so much my old vacuum didn't pick up. It looked clean but after I went through with this vacuum it was even cleaner! I recently moved in with a roommate and she has two dogs (heavy shedders) and this vacuum picks fur up like it's nothing. Super impressed at how powerful this vacuum is. I never thought I'd have pets, but now that my roommate has some I'm happy I got this one. Never buying another brand again. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. Super versatile and very powerful. I was a little nervous about trying something non-dyson but I think we made the right decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    third vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle and picks up all the dog hairs. Easy to empty the canister. works well on the carpet as well as on the hard floors. Would highly recommend this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum but get the warranty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These vacuums are incredible. They do the job across all floor types. But they are plastic. That goes with pretty much anything you buy these days. We are a daily vacuum home. Worth the buy but get the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It sucks and also doesn’t...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks. Really well though...this vacuum is full of power. It’s amazingly powerful actually. So powerful it pulls itself across the floor when in low pile suction. Pros: -Powerful -Sexy design (hello copper) -LED Lights -Biggest Bin I’ve had on a shark -Sealed hepa -Minima assembly. Cons: -No longer has the light on the handle when you use tools. :( -Power fins seem gimmicky. There are still bristles...lol. They might help on hard floors still though. Tests should be done. 4. Nowhere to put ALL the tools on the vacuum. Hate having to store things separately. 5. Has lest features than the previous Apex Duo Clean...but cost $100 more. Sus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vaccum ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top of the line in performance. This is my 3rd shark vacuum and its the best yet. OnCarpet does fantastic and hard floors nothing left on the floor. I would buy it again. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for hard floors, good for carpet.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros. 1. Great for hard floors 2. Good for carpet 3. Powered lift way is great for cleaning under things 4. Lights show dust on floors 5. Hepa filters keep dust inside the machine Cons. 1. No option to turn off brush rolls. ( probably because the soft roller in the front would just push things around) 2. Can scratch hardwood floors if you use it to vacuum gritty materials like beach sand or loose dirt from outside. 3. The attachments are do not all fit on the vacuum 4. The crevice tool with the rubber nubs is not useful it would be better to have a brush to attach on the end 5. You have to hold the canister while using the hose. Otherwise it falls over all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction, cleans very well on carpet and hardwood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever. Use weekly with three long haired dogs and it makes it so much easier and quicker

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it! Till it stopped working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edit: after 2 months it won’t turn on. Thank GOD I have the total tech membership. 10/10 love this vacuum. It has great suction and I love that it comes apart to fit under my bed.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Elizabeth,

      Thank you for sharing your experience with the Shark Vertex DuoClean PowerFin Upright Vacuum. We're glad to hear that you initially loved the vacuum and its strong suction, as well as the versatility of the Lift-Away feature.

      We’re sorry to hear that it stopped turning on after two months. That’s certainly not the experience we want for our customers. Since you have the Total Tech membership, we hope you’re able to get the support you need, but if you’d like troubleshooting assistance or to explore warranty options, our team would be happy to help. Please feel free to reach out to us at 1-855-427-5127.

      We appreciate your feedback and hope we can assist in resolving this for you.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Nice Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. Has a lot of different functions even with only having a few different parts. Easy to use and move around, even on stairs. Most importantly, suction is strong and it’s easy to clean out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The shark vertex is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Vertex is a very capable vacuum. The best feature is the dual brushroll system that prevents any smaller bits being kicked out when vacuuming hard surfaces. It is a relatively quiet vacuum as well. Very powerful. My only concern is in regard to design and future durability. The on/off switch is located on the handle which means that if there is ever too much stress or stretch put on the hose, over extension, etc, there is a possibility that the switch may become disconnected from the motor circuit. This has not happened to me and maybe it never will. I have used the vacuum for about a month and all things considered this is the best vacuum I've ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best suction easy to use great on tile and carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything it's described to be. Has fantastic suction power that leaves carpet clean. It is also easy to clean and maintain. This was a great upgrade from my previous Shark Rotator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum, love it’s strength and ease of use, fits under most furniture, and religiously light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good All AroundVacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used the vaccum twice. So far, it is fine. Good suction, and the lift away feature is good. Though a bit heavy, it should be OK for users who don't have any restrictions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auction on this vacuum is amazing! So surprised when we vacuumed our carpet at the amount of dust it picked up! Was using a Dyson before and apparently after using this vacuum we weren’t really getting into our carpet as we thought we were

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Does as advertised. Powerful and gets the dog hair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before i pruched this vaccum i had the Shark NV356E. I thought that one did a good job, but i was wrong comparied to this vaccum. I have 3 pets, so i have pet hair along with really long hair myself and my kids. I can see and feel how soft my carpets are. What use to take me multiple passes now takes me 1 or two passes to see in the canister that i am not picking anything up.

    I would recommend this to a friend