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Customer reviews

Rating 4.6 out of 5 stars with 2060 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,060 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much! I’m sad they discontinued this :/

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like the assist in pushing. Easy to assemble. Picks up well.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    third vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle and picks up all the dog hairs. Easy to empty the canister. works well on the carpet as well as on the hard floors. Would highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. Super versatile and very powerful. I was a little nervous about trying something non-dyson but I think we made the right decision.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    It sucks and also doesn’t...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks. Really well though...this vacuum is full of power. It’s amazingly powerful actually. So powerful it pulls itself across the floor when in low pile suction. Pros: -Powerful -Sexy design (hello copper) -LED Lights -Biggest Bin I’ve had on a shark -Sealed hepa -Minima assembly. Cons: -No longer has the light on the handle when you use tools. :( -Power fins seem gimmicky. There are still bristles...lol. They might help on hard floors still though. Tests should be done. 4. Nowhere to put ALL the tools on the vacuum. Hate having to store things separately. 5. Has lest features than the previous Apex Duo Clean...but cost $100 more. Sus.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, heavy and difficult to maneuver. Cleaning was good

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for sharing your review. We're disappointed to hear that the Shark Vertex Vacuum didn’t meet your expectations. We understand how frustrating it can be when a vacuum feels heavy or difficult to maneuver. We truly appreciate your feedback, and we’ll be sure to share your comments with our development team for future improvements. Our customers are very important to us, and we hope to have the opportunity to regain your confidence in our brand.

      Kind regards,
      Shark Home

  • Pros mentioned:
    Carpet cleaning, Overall performance

    Rated 5 out of 5 stars

    Best Vaccum ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top of the line in performance. This is my 3rd shark vacuum and its the best yet. OnCarpet does fantastic and hard floors nothing left on the floor. I would buy it again. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great for hard floors, good for carpet.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros. 1. Great for hard floors 2. Good for carpet 3. Powered lift way is great for cleaning under things 4. Lights show dust on floors 5. Hepa filters keep dust inside the machine Cons. 1. No option to turn off brush rolls. ( probably because the soft roller in the front would just push things around) 2. Can scratch hardwood floors if you use it to vacuum gritty materials like beach sand or loose dirt from outside. 3. The attachments are do not all fit on the vacuum 4. The crevice tool with the rubber nubs is not useful it would be better to have a brush to attach on the end 5. You have to hold the canister while using the hose. Otherwise it falls over all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Nice Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. Has a lot of different functions even with only having a few different parts. Easy to use and move around, even on stairs. Most importantly, suction is strong and it’s easy to clean out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Shark Workhorse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Shark vacuum cleaner is a wonderful addition to our home. I did not realize the dirt on my rugs until purchased and used the vacuum cleaner. I truly had to empty the container. I love the ease of use, light touch moving across the rugs. I also used it on the floor Whoa it cleaned in between the cracks with ease. The best thing I have bought in a long time to help keep the house clean with no dust in the air.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    The shark vertex is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Vertex is a very capable vacuum. The best feature is the dual brushroll system that prevents any smaller bits being kicked out when vacuuming hard surfaces. It is a relatively quiet vacuum as well. Very powerful. My only concern is in regard to design and future durability. The on/off switch is located on the handle which means that if there is ever too much stress or stretch put on the hose, over extension, etc, there is a possibility that the switch may become disconnected from the motor circuit. This has not happened to me and maybe it never will. I have used the vacuum for about a month and all things considered this is the best vacuum I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great Vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything it's described to be. Has fantastic suction power that leaves carpet clean. It is also easy to clean and maintain. This was a great upgrade from my previous Shark Rotator.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good All AroundVacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used the vaccum twice. So far, it is fine. Good suction, and the lift away feature is good. Though a bit heavy, it should be OK for users who don't have any restrictions.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. Definitely worth the money. Was frustrated at first because the self cleaning roll was giving no me a hard time. But once I changed the settings high pile carpet it was great! I had a shark navigator before this and this is a huge upgrade. Bigger dust cup. Seems to get a deeper clean. With a German shepherd in my house this is great for deep clean days a few times a week even with a robot vacuum running daily. Had definitely decreased the overall amount of dust I’ve seen in my house as well

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have given this vacuum since November. I like but don’t love it . We have cats and dogs and it does well with carpet , tile and cat litter . Empties ok and filter is always dirty . It stopped working recently and cooled off then was fine . It tips over easy when using attachment . Small pieces don’t stay on well and hose is not long at all for high places . I had a Dyson animal and don’t love the suction but liked the attachments. This is much lighter and has good suction but isn’t as easy to use . Falls over alot . Won’t get again and not worth the money

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Leah,

      Thank you for taking the time to share your experience with the Shark Vertex DuoClean PowerFins Upright Vacuum. We’re glad to hear that the suction performance and ability to handle pet messes on various surfaces have met your needs—but we're sorry to hear it hasn’t fully lived up to your expectations overall.

      We understand how important stability, longer hose reach, and easy usability are, especially when cleaning high or awkward areas. Your feedback about the vacuum tipping over and the smaller attachments not staying in place is incredibly helpful and will be shared with our product development team.

      If your vacuum has recently stopped working and needs further support, we’d be happy to look into this for you. Please don’t hesitate to reach out to us at 1-855-427-5127—we’re here to help ensure you get the most out of your Shark.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Effective and worth the money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum we’ve purchased in a long time! Well worth the money, especially with three dogs in the house, and a house full of girls. Tackled hair like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Suction is good, but it is very hard to deal with

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction on this vacuum is great, but it is very hard to deal with as far as cleaning goes. It does not maneuver very well. The suction is so strong that area rugs. It sucks up and completely stops. You have to turn the vacuum off and back on to get it started again, even with the rug rotator going I have two extra large muddy mats, which is a shag consistency. It does not vacuum that very well at all it still leaves a lot of dirt in between the rug fibers. I would not buy this vacuum again.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Amanda,

      Thank you for sharing your experience with the Shark Vertex DuoClean Upright Vacuum. We're glad to hear you're impressed with its suction power, though we’re sorry it’s been difficult to maneuver and that it’s not performing as expected on area rugs and shag-style mats.

      Your detailed feedback is truly helpful and has been shared with our product team. We’d like to assist with optimizing the vacuum for your home setup or discuss alternative options better suited to thick rugs and high-pile surfaces. Please contact us at 1-855-427-5127—we're here to help.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shark vacuum - the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very dependable vacuum especially with pets

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Excellent suction power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around vacuum, this vacuum has great suction, is easy to clean, can clean under beds couches tables, hard floors. Great suction on the attachments too. Best vacuum ive ever owned so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever. Use weekly with three long haired dogs and it makes it so much easier and quicker

    I would recommend this to a friend