Customer Ratings & Reviews

powerful, does the job satisfactorily. bit heavy for my wife wrist, but once you get the hanh of it not hard to manuver it.

Very good vacuum, cleans everything really well especially thick and thin carpets

I had the shark apex duo previously and liked that model better as you could take apart the roller and clean hair off more thoroughly. Suction power is still great though. Would definitely recommend shark products for pet owners.

I have had this vacuum for a little over a month and so far I am very happy with the purchase even at $400 ! It’s the best vacuum I’ve ever used. The thing has awesome suction and I have yet to even get one strand of hair tangled in the spinner. I may buy a second one for upstairs. The only gripe that I have is I wish the cord was a little longer.

This vacuum cleaner works well - when it worked. A year and a month after purchase, the self-cleaning brush roll stopped operating. We take excellent care of our vacuums - constantly checking hoses, filters, and cleaning brush rolls. There was no reason, and no warning, behind the brush roll motor becoming inoperative. The company states that the entire "floor nozzle", including the brush rolls and the motor, are not covered under the warranty. It is another $50 dollars to have a new one sent out. It is also back-ordered and will take a month to arrive. For the vacuum, while it operated: suction was great, easy to clean, easy filter changes, three different settings for low/high pile and bare floor. We have three sharks, two of which are still operating after several years and two long-haired dogs, but this was supposed to be the "VERTEX" of the line - and it, in my experience, has been the nadir.

Light weight, easy to push, great on carpeted steps and easy to empty.

Strong suction! Cleans like a champ but it is too heavy.

It has proven to be quite reliable and relatively easy to maintain.

We bought this vacuum this weekend to replace our old shark that the kids crash tested into the walls and everything. We fired up this bad boy and it picked up everything, We love it so far I would say they went a bit cheaper on the attachments compaired to my old APEX.

Excellent machine. I've had 3 Shark products now, the original pet one, the pet cordless stick sweeper, and now this. I've also had their main competitor, with the Ball. I will never buy the Ball brand again. It finally broke and I was authorized to buy a new vacuum, got the Shark without hesitation, and was instantly happen to vacuum again. This model is a bulkier one, not as easy to steer as other models, but that's not a drawback for me. That could be for someone with compromised wrists. It's my only critique.

We tried a few vacuums before this one and we weren’t fond of vacuums but we decided to try this out and it was the best decision we made. It soo easy and quick with a one year old it is the best vacuum to have.

Works very practical on all surfaces and the hand release for above ground is great. Very powerful suction. I need not go the the car vacuum and wash station, this is great.

Use it all the time. Good value and unit works well.

Nice vacuum cleaner with plenty of suction. I like how I can go from Upright to a Canister type to reach under the beds and other hard to get places. Picks up the debris very well. It's amazing on hard floors. Great on carpet but it does require a little bit effort as the suction is pretty good.

This is one “Sucky” vacuum! Literally. It sucks ip all the dirt on my floor and is so powerful! I like this vacuum a lot. It has great suction, switches from hard floor to deep carpets easily and has a long cord to tackle two rooms without unplugging. I would have hoped to have a longer hose extension. Maybe if I use it more often, it will stretch out.

We purchased this new Shark Vertex DuoClean vacuum to replace our old Dyson vacuum, and what a difference. The Shark Vertex DuoClean has tons more suction power and much better filtration than old vacuum. I would highly recommend this vacuum and it will save you a lot of money!

PERFECT VACUUM IF U HAVE PETS. Suction is great , picks everything up from crumbs to dog hair .

Wow.. we have had a couple shark vacuums over the last 5 years and they have all done great, but this is by far the best vacuum that we have used to date. The suction is unreal, the brushes work wonders, and no dog/human hair has been able to tangle up on them. Don’t hesitate, if you are thinking about buying this I highly recommend it!

The product lives up to all the differentiating claims that lead to its selection: the twin roller pick up way more dirt off my hardwood floors, hair does not wind around the roller, suction is strong and the configuration of the product meets all my needs.

Love this vacuum. Great suction and all the controls are on the top handle for easy reach and the cord is extra long. My favorite part is the true lift away that enables you to get under furniture with the carpet piece on.