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Customer Ratings & Reviews

Your price for this item is $439.00
The comparable value price is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2022 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,022 reviews
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Works well on all surfaces-hard floors, thick carpet. Great suction and love that the vacuum has a hepa filter for removing allergens while you clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great, easy to use. Seems to be well made and good quality. I was hesitant to buy based on price but I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best thing I’ve invested in for my home. Suction is amazing. I use it to clean my car as well. Beats my sister’s Dyson every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does an outstanding job on soft carpets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. It got that white plaster dust out of a 'soft' filament carpet put there during a remodel, that two other vacuums left behind - a Dyson and a Shark Navigator that was the worst vacuum ever and fails (stops working) on soft carpets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT VACUUM.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT VACUUM. REPLACED OUR OLDER SHARK VACUUM, THAT'S A BOUT 4 YEARS OLD. THE WIFEY IS LOVING IT. SHE MENTIONED, IT WAS PICKING UP STUFF THE OLDER ONE WOULD LEAVE BEHIND. THAT'S ALL I REALLY NEEDED TO HEAR. ITS A MUST BUY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats a cordless vac!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve found the powerful suction together with the adjustments for rug heights and floor to be very effective in getting g our flooring clean. So much better than the battery powered cordless models. Only reason for 4 vs 5 stars woul be the lack of retractable power cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great power-missing some opt found in the Apex Duo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pick up/suction. Better than the Apex Duo... But it is missing the LED light on the handle and the powered accessory for upholstery/steps. I felt like for the price it should have all the same options as the Apex Duo. Still the fins and the added suction power is really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum, works really well on all types of floors. It has multiple settings to ensure you can get whatever mess you are trying to get up. Me and my wife were indecisive about getting this one or a Dyson ball vacuum and after watching many videos we ended up with this one and couldn't be happier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally shark is my FAVORITE brand for vacuums. Ive never been unhappy with a vacuum i have purchased... until now. Pros are great suction, long cord.... and ... thats about it i think. CONS: headlight feature ONLY works WHILE using any brushroll setting - as soon as you switch to the wand the headlights go off (when vacuum shopping the headlight feature is a REQUIREMENT for me, which this vacuum advertised "LED HEADLIGHTS", however didnt mention the limitations to this features availability. Power button is poorly placed and often has to be pressed several times before it actually powers the vacuum on/off. Brushroll settings toggle switch placed in a weird, almost inconvenient, location. There are both pros and cons with this model.. the headlight feature was the selling point for me.. turns out i was mislead. I even read A TON of reviews. Really really disappointed. Wish i had never purchased this vacuum. Way too much money for me to be this disappointed in it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you so much for sharing your honest experience. We're truly sorry to hear that this vacuum didn’t meet your expectations, especially as a long-time Shark fan who’s always been happy with our products. We know how disappointing it is to feel let down by something you were excited about, and we sincerely apologize. We appreciate you highlighting both the pros and the areas where the design fell short for you. The headlight feature, power button placement, and brushroll toggle are all important details, and your feedback helps us better understand how these features impact real-world use. We’re especially sorry that the LED headlight functionality wasn’t clearly explained. That’s something we’ll work on improving in our product descriptions.
      Your voice matters, and we’re grateful you took the time to share it.

      Kind Regards,
      Shark Clean.

  • Rated 5 out of 5 stars

    Big Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. The power is great and the cleaning is easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum really sucks! It sucks so much I had to put on highest setting on the freshly installed carpet. So, if you want a vacuum that really sucks. I highly recommend this model.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great suction

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much suction. Even after going over carpet with my Dyson, the shark got so much more dirt out. Wish cord was longer , other then that I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing suction!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly amazing suction. You won’t be disappointed with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat our Dyson!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this vacuum to replace a worn-out Dyson. We need a great vacuum that can take on the hair of our fantastic, but super shedder dog. This vacuum is incredible. It works better than our previous Dyson. Thrilled to have selected this over another Dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Grateful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As they say, "Don't Get Me Started". I replaced a 10 year old Dyson with this vacuum. The Dyson NEVER worked this good. I am a vacuum freak that shows this vac off to everyone who enters my home. Works great in my car as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum, not to heavy to lift up the stairs and gets rid of all the pet hair and dirt. Love it and it fits in the hard to reach places absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum for the price by far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum we have ever bought. Deep cleaning like no other. We have a dog and a cat and this vacuum gets everything. No hair gets tangled up in the brush ether. And the hepa filter system is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    shark vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good looking and works well! only complaint is that it is pretty heavy/bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lightweight and heavy duty. This vacuum sucks up 3x the dirt my old vacuum did. I thought it was a great vacuum at a great price. I’ve had more expensive vacuums not preform as good as this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I Liked It.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing Shark products for a couple years now and my latest purchase of the Shark Vertex DuoClean from the Shark I had before has taken some getting use to. My other Shark was a Shark Duo it had the double rollers and the suction was great as in this new perches which has even more suction and 3 different levels floor, carpet, and shag carpet. I love the feature that allows me to remove the canister and vacuum under furniture however it does take some getting use too due to the suction strength. If I had to critique anything is that the front part of this model is too wide and cant get into some areas that I did with my other Shark which I loved because it was more compact. This one is a bit more bulky.

    I would recommend this to a friend