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Customer reviews

Rating 4.6 out of 5 stars with 2060 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,060 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great, easy to use. Seems to be well made and good quality. I was hesitant to buy based on price but I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to get a Dyson because they look better, but this vacuum does the job just as good and better in some areas. Did plenty of research before purchasing and it has been living up to the hype. This is my 2nd Shark vacuum cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark Vertex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great suction and mobility. Havent had a problem

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best thing I’ve invested in for my home. Suction is amazing. I use it to clean my car as well. Beats my sister’s Dyson every time.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Powerful vacuum. Maybe too powerful for design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is crazy powerful. You can feel it pulling you along as it is dislodging dirt and dust from carpets and rugs. Very pleased with performance. Only complaint would be the cord management and the tendency for the unit to tip over when using wand or attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great vaccum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum. It was great with having 2 golden retrievers and the hair they leave being. Bad thing is it only lasted less than a year. Best Buy gave me the money back to go towards a new vaccum. Wanted to get another shark because they are the best with dog hair but they had none in stock so had to get a Dyson. Sure do miss my shark vaccum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Best Buy Employee

    Rated 5 out of 5 stars

    Great suction

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much suction. Even after going over carpet with my Dyson, the shark got so much more dirt out. Wish cord was longer , other then that I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum, not to heavy to lift up the stairs and gets rid of all the pet hair and dirt. Love it and it fits in the hard to reach places absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Shark!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good in carpet flooring.! Will recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love this vacuum - so much power!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum! Great power, much better than the rechargeable stick vacuums. Tested by using stick vacuum and then this Shark Vertex and it pulled up dust that the stick vacuum did not. Love the light so you can see in darker areas. Wish it had a light on the hose when you detach it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one and out older dyson ball just wasn't cutting it anymore. This works great. The brush on this works far better than anything I've ever used. Lift away is a nice feature and allows getting under almost all furniture. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Shark lift away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the vacuum has incredible suction it had way too many moving parts. The list away mechanism was difficult to use as well. Everytime you try to lift away the canister the whole thing comes apart and it was a pain for my wife to use. I do like the ease of cleaning the roller and that it doesn’t get tangled.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Jason,

      Thank you for sharing your experience with the Shark Vertex DuoClean PowerFins Upright Vacuum. We're glad to hear you’re impressed with its suction power and appreciate the self-cleaning brush roll, but we understand that the Lift-Away feature and multiple components made it more challenging to use than expected.

      The Lift-Away function is designed to provide versatility, but it should operate smoothly. If the canister feels unstable when detaching, ensuring all latches are fully engaged before lifting may help. We appreciate your feedback, and we’ll be sure to share it with our product team.

      If you’d like any tips to make operation easier or discuss other models that may better suit your needs, feel free to reach out to us at 1-855-427-5127. We’d be happy to assist.

      Kind regards,
      Shark Clean

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Mr. Chris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met and exceeded my expectations. I love the way is swivels for easy clearing. It is a little heavy when you are pulling it back gut that is not a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a cleaning business and did a lot of research before purchasing a vacuum. This vacuum is clear winner, and all our cleaners are thoroughly impressed how well this vacuum picks up what others don’t! You won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shark lift aways. The suction is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome power and great tangle resistance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Dyson with this, and I don’t regret it one bit. This does a far better job getting fine dust and dirt, and the self cleaning hair snag whatever features are great in my house with two women who shed more than any animal on the planet! Easy to clean and care for, great power!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You will not regret

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely recommend! Especially if you have pets. Super versatile. I will no longer be buying Dyson, as their products just don't hold up.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Weight

    Rated 1 out of 5 stars

    Much too Heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much too heavy to use all around the house. The noise level was ok but not great as compared to Kenmore we had. We are going to splurge and get a Miele.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello JoelM, thank you for sharing your feedback. We’re sorry to hear that the vacuum felt too heavy for your needs and that the noise level didn’t meet your expectations compared to your previous model. If you’d like assistance finding a lighter Shark model that may better suit your home, please reach out to our customer care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum, powerful, quiet, versatile, and does a great job on whats it intended to do. From my experience with Dyson ball and this vacuum, hands down i prefer this Shark for everything mentioned above!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum with self-cleaning brush roller.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome. The self cleaning brush roller really works. My daughter was visiting me and she brought her hairy Newfoundland dog. The vacuum picked up the dog hair and the roller did not clog up with dog hair like other vacuums I have had in the past.

    I would recommend this to a friend