Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 11921297
Customer reviews
Rating 4.6 out of 5 stars with 2060 reviews
(2,060 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great, easy to use. Seems to be well made and good quality. I was hesitant to buy based on price but I’m very happy with my purchase.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to get a Dyson because they look better, but this vacuum does the job just as good and better in some areas. Did plenty of research before purchasing and it has been living up to the hype. This is my 2nd Shark vacuum cleaner.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Shark Vertex
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, great suction and mobility. Havent had a problem
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Best vacuum
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best thing I’ve invested in for my home. Suction is amazing. I use it to clean my car as well. Beats my sister’s Dyson every time.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Powerful vacuum. Maybe too powerful for design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is crazy powerful. You can feel it pulling you along as it is dislodging dirt and dust from carpets and rugs. Very pleased with performance. Only complaint would be the cord management and the tendency for the unit to tip over when using wand or attachments.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Great vaccum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vaccum. It was great with having 2 golden retrievers and the hair they leave being. Bad thing is it only lasted less than a year. Best Buy gave me the money back to go towards a new vaccum. Wanted to get another shark because they are the best with dog hair but they had none in stock so had to get a Dyson. Sure do miss my shark vaccum.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great suction
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much suction. Even after going over carpet with my Dyson, the shark got so much more dirt out. Wish cord was longer , other then that I love it.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum, not to heavy to lift up the stairs and gets rid of all the pet hair and dirt. Love it and it fits in the hard to reach places absolutely love it!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Shark!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked good in carpet flooring.! Will recommend it.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Love this vacuum - so much power!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum! Great power, much better than the rechargeable stick vacuums. Tested by using stick vacuum and then this Shark Vertex and it pulled up dust that the stick vacuum did not. Love the light so you can see in darker areas. Wish it had a light on the hose when you detach it.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new one and out older dyson ball just wasn't cutting it anymore. This works great. The brush on this works far better than anything I've ever used. Lift away is a nice feature and allows getting under almost all furniture. Very happy with it.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 3 out of 5 stars
Shark lift away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the vacuum has incredible suction it had way too many moving parts. The list away mechanism was difficult to use as well. Everytime you try to lift away the canister the whole thing comes apart and it was a pain for my wife to use. I do like the ease of cleaning the roller and that it doesn’t get tangled.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Jason,
Thank you for sharing your experience with the Shark Vertex DuoClean PowerFins Upright Vacuum. We're glad to hear you’re impressed with its suction power and appreciate the self-cleaning brush roll, but we understand that the Lift-Away feature and multiple components made it more challenging to use than expected.
The Lift-Away function is designed to provide versatility, but it should operate smoothly. If the canister feels unstable when detaching, ensuring all latches are fully engaged before lifting may help. We appreciate your feedback, and we’ll be sure to share it with our product team.
If you’d like any tips to make operation easier or discuss other models that may better suit your needs, feel free to reach out to us at 1-855-427-5127. We’d be happy to assist.
Kind regards,
Shark Clean
- Cons mentioned:Weight
Rated 5 out of 5 stars
Mr. Chris
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It met and exceeded my expectations. I love the way is swivels for easy clearing. It is a little heavy when you are pulling it back gut that is not a problem.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
The best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We own a cleaning business and did a lot of research before purchasing a vacuum. This vacuum is clear winner, and all our cleaners are thoroughly impressed how well this vacuum picks up what others don’t! You won’t be disappointed!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the shark lift aways. The suction is amazing.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Awesome power and great tangle resistance!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Dyson with this, and I don’t regret it one bit. This does a far better job getting fine dust and dirt, and the self cleaning hair snag whatever features are great in my house with two women who shed more than any animal on the planet! Easy to clean and care for, great power!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
You will not regret
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely recommend! Especially if you have pets. Super versatile. I will no longer be buying Dyson, as their products just don't hold up.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Cons mentioned:Noise level, Weight
Rated 1 out of 5 stars
Much too Heavy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much too heavy to use all around the house. The noise level was ok but not great as compared to Kenmore we had. We are going to splurge and get a Miele.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello JoelM, thank you for sharing your feedback. We’re sorry to hear that the vacuum felt too heavy for your needs and that the noise level didn’t meet your expectations compared to your previous model. If you’d like assistance finding a lighter Shark model that may better suit your home, please reach out to our customer care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum, powerful, quiet, versatile, and does a great job on whats it intended to do. From my experience with Dyson ball and this vacuum, hands down i prefer this Shark for everything mentioned above!!!
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum with self-cleaning brush roller.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is awesome. The self cleaning brush roller really works. My daughter was visiting me and she brought her hairy Newfoundland dog. The vacuum picked up the dog hair and the roller did not clog up with dog hair like other vacuums I have had in the past.
This review is from Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold
I would recommend this to a friend



















