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Customer Ratings & Reviews

Your price for this item is $439.00
The comparable value price is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2022 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,022 reviews
  • Rated 5 out of 5 stars

    Great vacuum for pets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction and great brush head before picking up pet hair.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    This Vacuum Sucks!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum! It basically moves itself with the sucking power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vacuum cleaner out there! Easy to use and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks really good. I love it. I really like the non hair getting stuck on the rollar idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it now!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a dyson for 10 years and it slowly gave up, I finally caved and bought this vacuum…I’m bummed I waited so long. This vacuum is so much better than my $500 dyson!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has been very good and easy to put together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks! My wife and I have 4 cats, and this thing takes care of it all. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's done a great job of cleaning. The brush roll has stayed clean. The dirt doesn't get wrapped and tangled inside the bin, so it's easy to dump. So far it's been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Awesome shark vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing! Unlike the older Shark vacs, this one has THREE levels you can choose from! You definitely can’t go wrong with that! This vacuum is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and versatile vacuum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had several vacuums over the years. This is truly the most powerful and versatile vacuum we have ever owned. It works very well in all applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It really sucks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum I’ve had in such a long time! It pulled up so much more than my Dyson!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    First Time Disappointed with a Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous shark vacuum died right before I was to have guests over. I have been a huge Shark fan since 2014. They seemed to die every 3 years or so but because they were powerful and relatively inexpensive I overlooked that. Naturally when my previous one died I immediately looked for another shark vacuum to replace it. I have laminate flooring and tile throughout. A floor attachment was a necessity to me. After a quick search I found a lot of shark vacuums didn’t come with a floor attachment anymore. I found this and maybe one other model that I could not find at a store near me. The other model was slightly less expensive than this one but because I was expecting guests I bit the bullet. I told myself “it’s a shark, it’ll be great”. It just last more than 2-3 years. I knew prior to purchasing it was not a floor attachment but actually the bottom portion detached from the stand up portion. Although it was not ideal I had no idea how frustrating it would be. This vacuum is powerful, sure but the functionality is lacking. Since it is not a floor attachment the hose is still attached to the base. The base is obviously not on wheels. So you have to either hold the base and the wand the entire time vacuuming or put the base down flat on the floor. Carrying both the base and the wand doesn’t seem so bad until you realize you have the entire house to vacuum. CAUTION: if you put the base down you can’t extend the wand as you normally would as the base will fall. Powerful machine but am super disappointed. I will probably return it depending on store policy. Hopefully with a little more time to research I can find a Shark vacuum with a true floor attachment that won’t break the bank. If not, I will look at other brands.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your review on the Shark Vertex Upright Vacuum. We are sorry to hear of your frustration with the Shark. We appreciate the feedback you have provided as it helps us to improve our products.

  • Rated 5 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does suck, but in a good way, It’s the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous Shark and this one is even better. Great for carpet and wood floors, especially with 2 dogs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Shark Vertex

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used once so far, but works great. Purchased this to replace another Shark to have the no hair wrap feature. So far, so good! Only complaint is that it is quite hard to push on carpet, no matter the suction. My last one seemed "self-propelled".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful vacuum cleaning. Easy to use. Easy to assemble. Great suction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a BEAST! We had a Dyson before this and thought that was good but this blows the Dyson away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHARK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Powerful suction, cleans great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vertex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up our two dogs hair easily. Great suction.the fact it is Self propelled is great!! Love the light feature, makes it easy to see dust and hair, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vacuum works well. It has suction control on the handle and performs better than our Dyson on plush carpet. The wand and tools are a little awkward, otherwise would be 5 stars.

    I would recommend this to a friend