Customer Ratings & Reviews

My wife loves this vacuum works very well we love it

WOW!!! Great Vacuum, replaced a Bissell with this one. Really happy I made this choice.

My wife absolutely loves this we have carpet and flooring and it does really well on both!

This vacume does an amazing job at sucking up everything on the floor. Great purchase

I LOVE this vacuum. Easy to use and removes an amazing amount of cat fur from the carpet.

Excellent at everything, picking up dirt and hair, we like it's performance.

Great vacuum. Tried the more expensive vacuums but shark works very well every time

An outstanding vacuum. We upgraded from a previous product because of the additional power and the length of the hose

Excellent suction. We have two fully grown, golden retrievers and it crushes it. No tangles, all the dirt they track in. Great purchase.

It was good until it wasn't. I've had this vacuum for 2 years now and used it EVERY-SINGLE-DAY! I have two German Shedders, so it did the job until the past week, it started to short out. I wanted to preserve it (because everything is so expensive now) so I decided to take it apart. What a PITA Shark makes dismantling. Security torx scews? Seriously? Like, why though? WHY?? Most of the screws were already stripped (eye roll). When I finally did take it apart I found that it was the motor. I thought it was the belt because it smelled like burnt rubber. Well, it was burnt something. The motor had come loose and I tried to reinforce it back together but I was unable. It was already fried. I guess I expected a longer life for $320 or I would've gotten the one for $50. Also, the cord. When I would detach the cord to dust, it was short and would pull the vacuum on me all the time so you'd need to either hold it in your other hand or have someone hold it for you. Not convenient! For these reasons, I will not buy another Shark now that I need another.

Best vacuum I have ever used. Lots of power and no hair wrapping around a brush. Amazed how much it keeps picking w!

Best vacuum I have ever used, great suction with different settings for hard floors, low and thick rugs.

I'm obsessed!! Let me tell you, if you have kids or a dog you need this vacuum cleaner. It picks up everything from crumbs to dog hair. I really wanted a cordless vacuum but everything had horrible reviews or a poor battery life. This is the best vacuum I've ever owned.

We had a stain before and had a lot of problems with thick carpets...Shark however is total opposite great for all different types floors!

Works wonderfully on carpet and wood floors. You do need to be careful because it will try to suck everything up to include flip flops

Kind of like, kind of disappointed. Purchased to replace our 5 year old Shark Navigator Lift-Away whose electrical cord broke. Having hard wood floors, our options were limited. Having loved our old Shark, it seemed to be a no-brainer to purchase this with the hard wood floor setting. So far... Pros: - hardwood floor setting - lift away cannister - powerhead fits underneath most of our furniture - the soft front brush roll is nice as it dusts our wood floor Cons: - the quality of build and parts seems cheaper than other models - no longer has the built in wand nozzle light - the canister "lifted away" is super finnicky to click and lock back into place - wand is also finnicky to get locked back into place after using - the soft front brush roll is annoying as heck on area rugs: doesn't matter the thickness, it always seems to pull just enough of the rug into the machine causing the powerhead to think it is jammed and stop working. Machine has to be turned off and back on to reset. Overall, after being excited about the brush roll fitment, I am disappointed in this vacuum. The wand and canister's finnickiness is super annoying as I use both every time I vacuum; same with the brush roll's inability to handle vacuuming smaller area rugs (as in 3 x 5 entry mat and 2.5 x 7 runners) without "clogging" the powerhead. The only reason I am considering keeping it is because we got it on sale, and have hard floors; other models designed for hardwood floors don't have power heads that fit under furniture.

Love this vaccum bought the dyson absolutely hated it and this works so much better and cheaper!!

It’s been fantastic to me. It gets most of my dog’s hair

This vacume works so well, and the price was nice a!so

I really like this vacuum! I was skeptical with the advertisement of the no wrap brush roll but thought I would give it a try. I was sold right away. It is so nice not to have to clean the brush roll after vacuuming. I'm also impressed how well this vacuum picks up along edges. My old vacuum wouldn't do that. I do wish the hose was a little longer though. I would recommend this vacuum to friends and family.