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Customer reviews

Rating 4.6 out of 5 stars with 2063 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,063 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    So-So Sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an older Shark, and frankly speaking the old model does a better job then the new one. The newbie is easier to disassemble for emptying the refuse tank. But, it hugs the rugs even on it's most elevated setting, and constitutes a real workout. Now I've got two; one at either end of the house. I should have bought and tested the item in store. Oh well, next time.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your review on the Shark Rotator Lift-Away ADV DuoClean® PowerFins Upright Vacuum. We are sorry to hear of the issue you are having when vacuuming your rugs. Our product Specialists are available to assist you with this issue. They are available at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever! Fast Shipping! Love shopping at Best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of Shark's Best Vacuums

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned various vacuum cleaners over the years which worked well. But with a long haired dog in the house, I wanted one that I could take apart and clean all the brushes without having to struggle. This Shark Vertex DuoClean PowerFins Upright fits the bill. I am able to take both brushes out and easily pull those long dog hairs off quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible all around vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum ever bought and I have many! I love this machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much improved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved version. Very powerful, beat choice on rugs cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a Golden Retriever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome! The no tangle is no joke. I have a Golden Retriever and need to vacuum constantly and it is soo nice not to have to untangle the rollers with hair!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive crud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good until it wasn't. I've had this vacuum for 2 years now and used it EVERY-SINGLE-DAY! I have two German Shedders, so it did the job until the past week, it started to short out. I wanted to preserve it (because everything is so expensive now) so I decided to take it apart. What a PITA Shark makes dismantling. Security torx scews? Seriously? Like, why though? WHY?? Most of the screws were already stripped (eye roll). When I finally did take it apart I found that it was the motor. I thought it was the belt because it smelled like burnt rubber. Well, it was burnt something. The motor had come loose and I tried to reinforce it back together but I was unable. It was already fried. I guess I expected a longer life for $320 or I would've gotten the one for $50. Also, the cord. When I would detach the cord to dust, it was short and would pull the vacuum on me all the time so you'd need to either hold it in your other hand or have someone hold it for you. Not convenient! For these reasons, I will not buy another Shark now that I need another.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Jenny,

      Thank you for sharing your experience and for being such a dedicated user of our product. We appreciate your detailed feedback regarding durability, design, and convenience. Your insights are extremely valuable and will be shared with our team to help improve future models. If you’d like to review your options or discuss possible solutions, please contact our support team at 1-855-427-5127 (Mon–Fri 9am–9pm ET | Sat 9am–6pm ET). We’d be happy to assist.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Best for vacuuming hair!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brush roll design, power fins, and easy empty canister!! Does exactly what is advertised regarding functionality. I watched so many YouTube reviews before buying. I also own a Dyson Cinetic Big Ball, but this Shark Vertex does the job and is easier to clean with. Especially how it picks up hair without getting tangled in the brush!! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is super powerful and easy to use and clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GIRISH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD WORKING BUY THIS PRODUCT FROM BEST BUY IN STORE .

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally sucks…dirt, dog hair, Cheerios. Great vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is great! So much better than a dyson!!!!!a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it if you don’t like return it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome vacuum you can just take the dust canester and vacuum hose and vacuum your car outside I love big green products they have a vacuum here for sale but it’s only standup vacuum so if your looking for portability this is the one you want

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and pleased with the purchase of the Shark Vertex.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased and it was a great item! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so in love with my vacuum! I got it when it went on sale. I wanted to get another one for a family member but it went back to it’s original price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best puchase!! Works great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best puchase!! Works great!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do but better than any vacuum I've had before it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    SHARK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Vacuum, suction is great, it's propelled too.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum. Works great, powerful. Best ever.

    I would recommend this to a friend