Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $439.00
The comparable value price is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2022 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,022 reviews
  • Rated 5 out of 5 stars

    Best Vacuum Ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the best vacuum cleaners I have ever owned!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I could give it 5 stars

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give it all 5 stars as when it is functioning, it works great. This is the 2nd Shark upright vacuum i have bought in 3 yrs. I purchased this vacuum specifically 11/1/21 and as of 12/25/21 the spinners broke and no longer picks up anything on hard floors. They continue to spin even on hard floor setting. It leaves a trail of dirt behind it. I am super disappointed as I paid almost $500 for less than 2 months use of a vacuum. I am out of the return period as well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So glad I returned the other one and spent the extra $100 for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house has ven much cleaner with this vacuum i reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    vacuum

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vacuum is great. I had the previous model and was very happy with it and the quality of this one is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and service I got from my purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will Shark beat Dyson

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying this Brand Hoping it last longer than the stupid, useless, expensive Dyson that lasts less than 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Can you or on any surface and picks up just about anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real cool vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's awesome vacuum. My wife says she never had better vacuum. The vacuum works and clean perfectly. Strong recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good. Definitely recommend to anyone needing a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! So far it has lived up to all expectations. Great for sucking up pet and human hair without tangles!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine just VERY heavy. The self propel on my old shar was so much easier on my back!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Much too Heavy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much too heavy to use all around the house. The noise level was ok but not great as compared to Kenmore we had. We are going to splurge and get a Miele.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello JoelM, thank you for sharing your feedback. We’re sorry to hear that the vacuum felt too heavy for your needs and that the noise level didn’t meet your expectations compared to your previous model. If you’d like assistance finding a lighter Shark model that may better suit your home, please reach out to our customer care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean

  • Rated 5 out of 5 stars

    Review of Shark Vertex with PowerFins

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter in law and she loves it. It really does well with pet hair. They have a dog and three cats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product!! Vertex DuoClean® PowerFins Upright Vacuum with Powered Lift-away® and Self-Cleaning Brushroll - Rose Gold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult actually getting it from Best Buy but good vacuum.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted one year.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it until one day it would not start. It lasted one year. Luckily it was still on warranty with Best Buy.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Maxine,

      Thank you for sharing your experience with us. We’re glad to hear you enjoyed the vacuum’s performance initially. While it’s unfortunate that it stopped working after a year, we’re pleased it was still covered under a retailers warranty. For future reference, this unit also comes with a manufacturer’s warranty, and our Customer Service team is available at 1-855-427-5127 should you ever need assistance. We appreciate your feedback and hope to continue earning your trust.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Great Vacuum worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is wow! I was skeptical about trying these vacuums because they seemed small and simple but all I can say is don't wait any longer to try! Life changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an excellent job at picking up even the dust my last vacuum would not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love at First Sight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum.....I purchased one for my home and one for my business.

    I would recommend this to a friend