Customer Ratings & Reviews

The suction on this vacuum is great, but it is very hard to deal with as far as cleaning goes. It does not maneuver very well. The suction is so strong that area rugs. It sucks up and completely stops. You have to turn the vacuum off and back on to get it started again, even with the rug rotator going I have two extra large muddy mats, which is a shag consistency. It does not vacuum that very well at all it still leaves a lot of dirt in between the rug fibers. I would not buy this vacuum again.

I have given this vacuum since November. I like but don’t love it . We have cats and dogs and it does well with carpet , tile and cat litter . Empties ok and filter is always dirty . It stopped working recently and cooled off then was fine . It tips over easy when using attachment . Small pieces don’t stay on well and hose is not long at all for high places . I had a Dyson animal and don’t love the suction but liked the attachments. This is much lighter and has good suction but isn’t as easy to use . Falls over alot . Won’t get again and not worth the money

Wowza!!! I don't consider myself a vacuum connoisseur,but this beauty is simply spectacular! I recently had my carpets professionally cleaned,and within weeks of doing so,i purchased this vacuum cleaner. I wasn't expecting to find much dirt/dust upon using this,as they'd just been cleaned,but this little number has such power that it filled the container within the first room being done!! Where did it find all that dirt!!! I've never achieved the level of carpet cleaning like I have with this model!!! I'm impressed,and that's saying something!!!

An amazing upright vacuum cleaner! We previously had an overpriced big named brand vacuum that was a gift and worked OK. Well...after picking up our Shark Vertex, we were excited to use it right away. We vacuumed and the canister filled up like we hadn't vacuumed since the carpets were installed. These are bedroom carpets, installed over the last two years, and had even been vacuumed the day before with the old vacuum. We were shocked at what the old vacuum wasn't picking up. The Vertex opens up easily and access to the filters is simple for washing them out/replacing. The main canister section coming off makes this a great vacuum for getting under those areas you could never vacuum before. The only thing I could consider a CON on this vacuum is the self-propelled movement takes getting used to if you've previously had a vacuum you had to manually push.

This vacuum has incredible suction. I’ve used different brands, and I’m convinced this one is the best.

My wife and i have purchased shark vacuums for over 9 years. They have always been a quality product for us. The suction on this vacuum is tremendous along with its ability to clean the dirt and dust off of hardwood floors. It also seems to really clean our carpets that are constantly a mess from our three kids. We previously had a shark duo clean speed and that was slightly smaller and lighter than this one. However, maneuverability of this vacuum is great for its size and power and when you remove the canister you can get under almost any piece of furniture unless is is less than 3 inches. Last thing, this is very easy to clean and does not clog up like past vacuums either.

It is light weight, so very versatile, and so easy to switch from carpet to floor as well as using the extension hose. I no longer have to move furniture. The head is smaller and very convenient. Also it has duo brushes and the suction is fantabulous!!

This vacuum has great suction! Just walking up the hallway, it can pull people's crocks right off their feet! Now they know better when they approach my house a block away and hear the loud vacuum running, to guard their foot wear. The button isn't great unless you like the sensation of squishy things. It feels like I'm pushing on foam or something. Wth? The removable canister is pretty great too but it's not light so I make that time for doing curls and it all works out. I would advise you wait to buy this on sale though. Otherwise, a gym membership is probably cheaper. Not lyin, this is heavy to push around like a punk through a parking lot. You've been warned. This is my review. Best Buy, can I have my 25 reward zone points that you won't be honoring in a month, now? Thanks!

This is my second shark and I am very happy with my purchase. I rarely buy much without doing some kind of research. As the items get more expensive, my research gets more extensive. I almost bought a Dyson, but a few things swayed me toward the Shark. First, my previous Shark was a workhorse in 3300 sq ft with 4 dogs. I have used a Dyson at my workplace and they work really well. Also, I have friends who love their Dyson and the support offered by the company. These are the reasons I almost went Dyson. However, after researching the Vertex by Shark and the duo clean power fins I was intrigued. After watching many tests on Vacuum Wars (seriously, watch this guy prior to any vacuum purchase) I was persuaded to purchase the Vertex. The main reason was for the vacuum’s ability to clear hair. I was constantly breaking down previous vacuums to untangle hair and clean clogs from hoses, rollers and unimaginable places where hair got tangled. Additionally, I now only have hard floors and I was attracted to the ability of the soft roller to “polish” my floor (I have not found this to be noticeably true) as stated on some reviews. However, the rollers do a fantastic job at cleaning my hard floors and there has been ZERO hair buildup. This really cannot be overstated. The suction is plenty strong enough to pull dirt, dust and fur from grout lines and edges near walls. I am very happy with power of the Vertex and if it can maintain that power as long as my old Shark, I will be happy. The attachments are pretty typical except for the power fin roller attachment. This thing is absolutely the most useful attachment. It spins so fast from the power of the Vertex and does not get tangled. My furniture has never looked so good and clear of pet fur, this alone might he reason enough to buy this vacuum for pet owners. Some minor improvements for my preference would be to have the ability to extend the handle just a little bit. I am 6’2” and it is just a bit short. The attachments could fit a bit nicer on the vacuum itself. The only one I have attached is the crevice cleaner. The other fits awkwardly and there is no room for the third. No big deal for me as I just leave them in the closet. Also, the hose could be a bit longer for using the attachments. The cord could be another 5-10ft longer, but not a big deal as it is pretty long anyway. Also, there is no way to take apart the base for maintenance. This might not he a big deal as it seems to clear itself pretty well. Time will tell. I do wish the brushes spun a bit faster in high as I feel it would actually polish the floors. The low setting is actually the hard floor setting, but I use the high setting and just a bit faster may he beneficial. Overall, I am very haply with my purchase, but 10 years from now is when I will really know. 4 stars for the room for improvement, but a solid vacuum and most may find it to be 5 stars.

A very nice vacuum and works very well. I would recommend to others

Excellent product for the price. Ours broke, user error...., so we are replacing with exactly the same unit as we like it that much.

This is the best vacuum ive ever owned! If you have pets this vacuum is for you! I love all the attachments and how good it gets the animal hair up. Even my shaggy rug, this vacuum works so good! Its a little awkward to get use to using at first because the block front is a bit heavier that some of the cordless vacs but since it works so good, I am willing to forfeit that for how awesome this vacuum is!

I’ve been using this vacuum for a few weeks now with a dog that sheds constantly, and it’s held up well. It picks up dog hair from both carpet and hard floors without needing multiple passes, and the suction is strong enough to get hair out of rugs and corners. It’s easy to maneuver and not overly loud, which is a plus. While it’s not perfect, it does a solid job for everyday cleaning and is definitely a good option for pet owners.

Good sweeper with good suction power. Hose could be a little longer.

Amazing I love it!!! It’s so easy to use and also has different settings for different types of carpets.

Glad I chose this vacuum cleaner. Previously had a shark navigator and liked that one so much decided to up grade. The only thing is it is a little heavy, but my other one kept falling over, it was so light. There is an adjustment that controls the suction and that makes it easier to use. There is a feature that I think needs improving. When throw rug or something accidentally gets sucked up a red light goes on. It is on the right side bottom and can’t see it. I am ok with it but some one like a husband who doesn’t pay attention and is just wanting to get done, doesn’t notice the light and that can harm the vacuum cleaner. He doesn’t like to be reminded, but don’t want my vacuum ruined.

Love love love is vacuum. We have pets and kids and my hair falls out everywhere and this vacuum takes care at all.

Shark Vertex Vacuum. This is a powerful vacuum. Cleans well. Easy to use.

Little early for a final judgement but this vacuum cleaner seems quote good. It's a bit too heavy for smaller individuals. I've noticed the roller sometimes stops working in the middle of a job. I have to turn it off and then back on the restore that function. Not sure why. At this point, it's merely annoying. If it keeps up, this may be a short and I'll need to swap it for a new one. I'm very happy overall with the performance of this item. Saving the 5th star only due to roller function.

Easy to assemble. Great suction. Sturdy. I like the 3 different settings and easy disconnects for hose and containers.